It's always a good experience buying from these guys. Nothing is too much, support & technical questions are dealt with patiently and in good spirit. Genuine champions of their customers and I highly... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent company to buy my alarm system from. Competitive price and fast delivery. I had a problem with one of the products reference installation. I got through to a person who could help with my... Vis mer
I placed the order but immediately realised I had purchased the wrong item. I contacted your company straight away for return instructions. Your team advised me to refuse and reject the delivery upo... Vis mer
The fire detection shop were brilliant, I required a part urgently for a job and they managed to get me the required part and delivered the following day and at a very fair price. Also after some tr... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Fire Detection Shop offers a wide range of fire alarm equipment; from conventional to addressable, panels to ancillaries, all requirements can be met. We stock a wide range of commercial brands including C-TEC, Apollo, Fike and Kentec. For domestic usage, we supply a range of smoke, heat and carbon monoxide detectors to keep your home and family safe. Should you not find what you are looking for while browsing our website, or should you require further assistance with the design of a fire alarm system, or for any other enquires regarding product selection please call our Freephone number where we will be happy to offer further assistance.
Fire Detection Specialists
Skrevet av virksomheten
Kontaktopplysninger
3,8
Bra
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
No communication,don’t have items in stock after paying !!
So I have used this company on several jobs and the last few orders and jobs have gone down hill . Regardless of that I placed my order Monday to be assured all on stock pay now , your delivery will be with you Tuesday / Wednesday . Iv had no emails or confirmation , it’s now Thursday so iv decided to call the shop to be told it hasn’t been sent because they don’t have the items in stock , they don’t no when they will have them in stock , but now they can send the fire panel by tommorow but not the other items .
Job hand over is tommrow to which I cannot complete through there incompetence and lack of communication. I will not be using them again
4. september 2025
Anmeldelse skrevet uten oppfordring
Chrome stand identifying as a red one
Hi, ordered a chrome fire extinguisher stand and was sent a red one, having to spray it satin black now as it is in a shop doorway and no time to return. Having said that the item arrived quickly.
1. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Fire Detection Shop
please can you contact our office to discuss as we are unable to locate your order for this product?
Paul FDS
PLACED AB ORDER YESTERDAY AT 13;58 AND…
PLACED A ORDER YESTERDAY AT 13;58 AND I HAVE ALREADY RECEIVED THE PACKAGE THIS MORNING BY 9;15AM
OUTSTANDING SERVICE.
12. august 2025
Anmeldelse skrevet uten oppfordring
THIS IS WHAT CUSTOMER SERVICE SHOULD LOOK LIKE!
I recently purchased a fire alarm system from this company and honestly if I could give 10 stars I would! The customer service is probably some of the best I’ve ever had in the UK and from the moment I called to ask for advice on what I needed to the actual installation, these guys were unrivalled - particularly Paul Marper who not only walked me through the installation with incredible patience and skill but also went out of his way to help make sure everything worked - and this was all by telephone!!! This company actually is the only company I would ever use from now on when it comes to fire alarms or equipment. Please give Paul a raise!!! Thanks
5. mai 2025
Anmeldelse skrevet uten oppfordring
Excellent products
Excellent products, service and delivery.
3. mars 2025
Anmeldelse skrevet uten oppfordring
No don’t use
Took order and money and be er kept me in the loop
5. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Fire Detection Shop
Good afternoon Cindy, many thanks for your patience whilst we sourced the product to complete your order.
Paul - FDS
DO NOT USE THIS COMPANY
Selling they don't have in stock and leaving clients with 14 day waiting periods to get funds back
13. februar 2025
Anmeldelse skrevet uten oppfordring
Same as everyone else - misleading courier time
Same as everyone else. A 1-2 day delivery service on the website. I gave myself 9 days until the Job incase there was any delay. Called up a week later to track the order and told that the parts wouldn't be with them for another 7-10 days. I found out that they are migrating their website and the stock on the new website is showing full, even if it is empty - Unsure why this couldn't be put on the website. Or a heads up to call up to find out if there is stock available before purchasing. Not acceptable.
15. januar 2025
Anmeldelse skrevet uten oppfordring
items arrived within 2 days
items arrived within 2 days, and were perfect, as described
5. november 2024
good quick service and quality products
11. november 2024
Super fast delivery
Super fast delivery.
Excellent service and always pleased when I use these guys.
4. november 2024
Always a great service
1. november 2024
Order received as expected
We ordered some audible alarms for our smoke detections system in the building. FDS still the supplied the same model as from 30 years ago. Delivery was quick and the goods were very well packed. Well done.(plus the price was not bad either.....)
1. november 2024
Dette er Trustpilot
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