Excellent company to buy my alarm system from. Competitive price and fast delivery. I had a problem with one of the products reference installation. I got through to a person who could help with my... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great site, easy to navigate. The delivery was a bit slow. It took over a week to receive our order. The product we ordered was a vape detector with app notifications. Instructions recommend installin... Vis mer
It's always a good experience buying from these guys. Nothing is too much, support & technical questions are dealt with patiently and in good spirit. Genuine champions of their customers and I highly... Vis mer
Orders come quickly, but I've asked to return an incorrect order today and been told there is a 10% restocking charge. I understand to some degree but when there is a potential of spending 10's of tho... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Fire Detection Shop offers a wide range of fire alarm equipment; from conventional to addressable, panels to ancillaries, all requirements can be met. We stock a wide range of commercial brands including C-TEC, Apollo, Fike and Kentec. For domestic usage, we supply a range of smoke, heat and carbon monoxide detectors to keep your home and family safe. Should you not find what you are looking for while browsing our website, or should you require further assistance with the design of a fire alarm system, or for any other enquires regarding product selection please call our Freephone number where we will be happy to offer further assistance.
Fire Detection Specialists
Skrevet av virksomheten
Kontaktopplysninger
3,9
Bra
3k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Fire Detection Shop
Thank you for your feedback! We're glad you found our customer service excellent and our prices fair. We appreciate your purchase!
Warm regards,
The FDS Team
Both sales and after sales were great…
Both sales and after sales were great in equal measure
20. juni 2024
Svar fra Fire Detection Shop
We're delighted to hear that both our sales and after-sales service met your expectations. Thank you for choosing us. We look forward to serving you again.
Kind regards,
The FDS Team
Great communication
Great communication, helpful technical support on product selection, rapid delivery of goods
10. juni 2024
Svar fra Fire Detection Shop
Thank you for the great feedback! We're glad you appreciated our communication, support, and quick delivery. We sincerely appreciate your business and your trust in us.
Kind regards,
The FDS Team
Great customer service
Bought from them before so when I needed to install new smoke alarms, I knew where to go and I wasn't disappointed on this occasion, either!
I bought a wireless set of alarms but got a call from Paul not long after to confirm I'd made the correct order - good job he did as they were correct and I had ordered the wrong type of alarms!
Paul quoted me the difference for the correct alarms, which wasn't the cheapest if you go to other online stores but it wasn't the most expensive either.
My alarms were packed and dispatched almost immediately and I received them the next day by DX Express who kept me updated as to when they would be arriving.
The product was good quality and installed very easily so would definitely recommend the company.
18. juni 2024
Svar fra Fire Detection Shop
Thank you for sharing your positive experience!
We're glad Paul caught the error in your order and ensured you received the correct alarms. It's great to hear that the delivery was prompt and the installation went smoothly.
We appreciate your recommendation and look forward to serving you again!
Best regards,
The FDS Team
my requirement was dealt with very…
my requirement was dealt with very profeesionally and effciently.
10. juni 2024
Svar fra Fire Detection Shop
Thank you for your feedback! We're glad your requirement was handled professionally and efficiently. We look forward to assisting you again!
Best regards,
The FDS Team
Svar fra Fire Detection Shop
Thank you for your feedback! We look forward to assisting you again!
Kind regards,
The FDS Team
Svar fra Fire Detection Shop
We are glad to hear that we met your expectations. If there's anything else you need please feel free to let us know.
Kind regards,
The FDS Team
Great service and items arrived safely
31. mai 2024
Svar fra Fire Detection Shop
We're delighted to hear that you had a great experience with our service and that your items arrived safely. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The FDS Team
The Fire Safety Inspector was very…
The Fire Safety Inspector was very helpful advising me how to use Main Control Points and offering advice for myself and the housekeeping team. I would not hesitate to recommend this professional company
Vicki- property owner Falmouth
30. mai 2024
Svar fra Fire Detection Shop
Thank you for sharing your positive experience with the Fire Safety Inspector. It's fantastic to hear that they provided valuable advice on Main Control Points and supported you and your team effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The FDS Team
Svar fra Fire Detection Shop
We're glad to hear that you found our prices competitive and that your order arrived promptly. If you have any more questions or need further assistance, feel free to reach out to us again.
Warm regards,
The FDS Team
Fantastic customer services
Fantastic customer services. With my limited knowledge I made a mistake and ordered the wrong items then didn’t order enough bothe times: one phone call and replacements were with me the day after I returned the items. Very helpful!
6. juni 2024
Svar fra Fire Detection Shop
Thank you for sharing your experience! We're pleased to hear that our customer service team was able to quickly resolve the issues with your orders. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
The FDS Team
Svar fra Fire Detection Shop
Thank you for your feedback! We're pleased to hear that all items were in stock, arrived in good condition, and were delivered quickly. If there's anything else you need, please feel free to let us know.
Best regards,
The FDS Team
Fast effective service from the moment…
Fast effective service from the moment I ordered to receiving our goods.
5. juni 2024
Svar fra Fire Detection Shop
Thank you for your feedback! We're delighted to hear that you experienced fast and effective service from the moment you placed your order to receiving your goods. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The FDS Team
Efficient service with very friendly…
Efficient service with very friendly phone service
31. mai 2024
Svar fra Fire Detection Shop
We're pleased to hear that you found our service efficient and our phone support friendly. If you have any more questions or need further assistance, feel free to reach out to us again.
Kind regards,
The FDS Team
Svar fra Fire Detection Shop
Thank you for your feedback! We're glad you had a good experience with our service and that your delivery was fast. If there's anything else we can assist you with, please feel free to reach out.
Kind regards,
The FDS Team
quick delivery …
Placed order online quick delivery and responded quick to any questions I had
Thank you Fire Detection Shop
30. mai 2024
Svar fra Fire Detection Shop
We're glad you had a positive experience with our online ordering process and that we could promptly assist with any questions you had. We look forward to assisting you again!
Kind regards,
The FDS Team
Quick response!
Had a problem with my fire
alarms.Called the Fire Dedection shop and within a few days I had received xan replacement!
29. mai 2024
Svar fra Fire Detection Shop
Thank you for letting us know about the issue with your fire alarms. We're glad we could quickly resolve it by sending you a replacement. If you have any more concerns or need further assistance, please don't hesitate to contact us again.
Warm regards,
The FDS Team
Svar fra Fire Detection Shop
Thank you for your feedback. We work hard to satisfy our customers, so if there anything we could have done better to earn your recommendation, please let us know. We're here to assist and improve our service based on your feedback.
Best regards,
The FDS Team
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