Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

There is nothing more frustrating than a company that packages their linens like it was nuclear ingredients! Nine tiny little plastic tabs that attach everything together, and you almost have to cut t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Finelinens.com has high quality linens at affordable prices. Their customer support is superb - knowledgeable, friendly and responsive. They also have a rewards program which will allow you to save mo... Vis mer

Vurdert til 1 av 5 stjerner

I alerted them to a pricing error that was posted on Google and linked to their site. The person immediately challenges the validity of my claim (even though I included a screen shot) and then said it... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Ordered an alternative down mattress pad. Upon arriving it was not as plush as advertised for the price and also contained a material I am allergic to. I did not place item on bed or even fully remove... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Soveromsmøbler
  2. Møbelbutikk

Opplysningene stammer fra ulike eksterne kilder

Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

726 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Happy new customer

The Company was easy to work with and answered my questions quickly over email. Shipping was very quick and the products were packaged thoughtfully. Most importantly I am very happy with my order! I ordered the BROOKLYN MATELASSÉ BY PINE CONE HILL QUEEN COVERLET and pillows. It was even softer than I had hoped and better looking in person. It was the perfect textured addition to my bedding. Thank you for a great product and experience.

5. januar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good service, nice items

I love that they will send swatches of their linens! It saved me from likely having a bunch of orders and returns to find what worked. Good service, nice items.

4. januar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Matouk Towels

Ordered some Matouk towels; great price, fast shipping, high quality. What more could you ask for?

1. desember 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great selection of elegant linens

Great selection of elegant linens. It's a bit challenging to get items returned but it is possible to do.

1. desember 2017
Anmeldelse skrevet uten oppfordring
Logoen til Fine Linens

Svar fra Fine Linens

Hi Barbara

Thank you for your review and your loyalty to fine linens. We really appreciate it. Next time you need to return something you can just fill the return form in the link below direct on the website and it will give you exact intructions for the return. Thank you

https://www.finelinens.com/sales/guest/form

Vurdert til 5 av 5 stjerner

The measure of great customer …

The measure of great customer satisfaction is how a company responds to resolving customer dissatisfaction, and when my sheet didn't fit correctly, Fine Linens went the extra mile and fixed the sheet so it fits. I am not just satisfied, I will continue to buy all my sheets at Fine Linens. They went above and beyond.

30. november 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Anther Happy Customer

My experience with ordering from Fine Linens was excellent. The customer service representative was very helpful in answering questions about the product.
The order consisted of two king-size pillowcases, made from fine, soft cotton.
I am beryvpleased with the product.
I recommend this purveyor for others who are also unable to locate fine linens in the vicinity of their town.

28. november 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Happy Old Customer

I have made numerous purchases of bedding from Fine Linens over the years and remain consistently satisfied with their service and products.

23. november 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

An item I received was damaged

An item I received was damaged. While Fine Linens was helpful in resolving the issue, I felt that too much time and effort was wasted while the company worked with the manufacturer to replace my item. I believe the company should have resolved the issue directly with me and then sorted it out with the manufacturer.

17. november 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Happy new customer

I discovered the Fine Linens website after searching on line, without success, for some good quality table linens for my son’s engagement party. The high quality and beautiful selection had eluded me elsewhere. I placed my order effortlessly and it arrived just as promised. I am delighted to have found this source for fine linens at affordable prices.

5. november 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

As a Canadian

As a Canadian, I was extremely upset to discover that, in addition to the $86 (Cdn) cost for the product from Fine Linens, there was an additional $43 (Cdn) demanded upon delivery by Purolator...an additional cost that arrived without any forewarning by Fine Linens. In other words, I had to pay 150% of what I expected. In future, might I most strongly suggest that you offer candid and honest information at the time of sale. If I had been so notified, I would never have made the purchase.

27. august 2017
Anmeldelse skrevet uten oppfordring
Logoen til Fine Linens

Svar fra Fine Linens

Hi Robert

I am very sorry you are disappointed in the duty fee when shipping to Canada. Unfortunately we have no control over the duty/taxes when shipping to Canada as that is a charge provided by the shipping company. However we do have a International checkout button and option on the website that you might have missed. If you did click that for checkout it would have given you the exact cost to ship it to your address. Again our apologies as we never want to disappoint any customers and would be happy to look into this further for you

Fine Linens Team

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. Needed to change my shipping address and they were able to change it at the last moment. Much appreciated

25. august 2017
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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