Fightstoredublin Anmeldelser 

I am updating my review because, after more than 7 months, this situation is still unresolved.
I returned the boxing gloves because Fightstore sent me the wrong colour. The return label was provided by Fightstore, and the parcel was returned via UPS. Fightstore claims that the parcel arrived empty and has refused to refund me or send my original order back.
Fightstore replied to my review stating that UPS had investigated the matter and that there was no evidence of foul play. However, this still does not provide me with any solution. I am the customer who paid €405 and I am left without either the gloves or my money.
Seven months later, I still have neither a refund nor my order, and no concrete solution has been offered.
I previously trusted Fightstore because I had ordered from them before without any problems, which makes this experience even more disappointing.
I understand that there may be a dispute between Fightstore and UPS, but as a customer, I should not be left to bear the loss for an issue involving the return process arranged by the company.
€405 lost, no refund, no replacement, and still no solution after 7 months. I cannot recommend this company based on how this situation has been handled

To responsd to you comment :
You created the return label that means it's YOUR contract with UPS, not mine, and YOUR choice of carrier.
Under EU consumer law (Directive 2011/83/EU, Article 20), risk only transfers to the consumer if the consumer chose the carrier themselves and the trader gave them no other option. You chose UPS. That risk is legally yours to carry, not mine.
If UPS lost the contents, that's a dispute between you and your carrier to resolve, not something you get to dump on the customer.
Refund me, then go sort it out with UPS yourselves. That's your legal responsibility as the seller, not mine

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😊

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