Fella Health Anmeldelser 

Everything has been real smooth. From the initial contact through today.

My experience with Fella has been beyond exceptional since the beginning. There have been no hiccups, one minuscule issue, but nothing but smooth sailing. My mentor Stanley Whitaker has been with me from day one and has such exceptional customer service I always know if I have any issues no matter the problem, he will find a resolution for me and stay on top of it until it is resolved. The only minor issue I’ve had is my prescription being sent to the wrong location and that was only due to my relocation. Otherwise, I have zero complaints and would wholeheartedly recommend Stanley Whitaker as your go-to for support and encouragement. He does it all and I am super grateful for him being there for me because customer is everything to me and he is the epitome of what that should look like. Thank you for your ongoing, unwavering support and being such a stand up guy!!! You are appreciated!!!

I started my journey with Fella Health back in March 2025 at 330 lbs and I’m down 112 lbs to date. From day one, they’ve been awesome to work with and truly run a top-notch program.

The support has been solid across the board, and a huge shoutout to Stanley for always jumping in when needed and making sure any issue is resolved quickly and completely rectified after the fact.

I couldn’t be happier with my progress, and I can’t thank Fella Health and their team enough for the support and results so far.

It was great experience

I'm a customer with a 1 year package. After the first two months, the scheduled shipment was scheduled to arrive a week late. After numerous emails to try to get the shipment moved up, and kept running into dead-ends. After a lot of Google Searching, I found the head of customer service (Stanley Whittaker), and he was able to get the shipment overnighted to me the same day to arrive the next day. He was fantastic to work with. While it was great the issue was resolved, it also shouldn't have got to that point. The pharmacy should know when to send shipments.

The follow up service and bi weekly check ins are fantastic and kep me focused and on track

Stanley has been very helpful with assisting us with a special delivery request.

Fella has made a huge difference in my life, for the better! The product and customer service are first-rate. I lost the weight that I had hoped to, and got fantastic support every step of the way. Whenever there was an issue or a question, I got fast and personalized help. These guys are the real deal -- and I've referred other customers to them who are similarly satisfied.

Got charged even though my card was locked and tried to get the money refunded because I didn't have enough in my account. The website claims the will do refunds but they claim there is nothing they can do. Will be disputing charge with the bank. Terrible customer service.

I have been using Fella for a few months now and the experience has been good. However, these past few days, I was having an issue reaching someone and when someone finally reached out via text, they were so bad that I wondered if they were AI. They took forever to respond to my text like days and kept repeating the same thing over and over when I had already explained my issue. After some research I was able to get in contact with Stanley. He answered my text so fast and fixed my issue immediately!! The customer service was the best I have had in a long time from any company I have delt with. He turned a stressful day into something wonderful. It is rare to encounter someone who seems so passionate about what he does and genuinely wants to help you. I hope Fella values what they have in him because these past few days had me highly upset and this review would have went the opposite way. I didnt feel like they cared about my concerns but one person changed that. Please give Stanley a raise because he deserves it for picking up the slack of others.

They make it easy to navigate and get results

Definitely works, however the price creeps up considerably so ill be moving to a cheaper product

Total scam! I subscribed for the Tirzepatide sublingual pills. I am a busy man so it took the assessment, I started taking the pill every single day, and I didn’t feel any descomunal symptoms, it did not reduced my apetite as they claimed it would happen. Long short story, it didn’t work at all, I did not loose weight, I am only 30 pounds above my ideal weight, I am kinda overweight but not obese. So, I contacted the customer service and see if they would do any refund as they complete claim they guarantee to the customer, they said NO. And didn’t offer any other solution, so I spent $299 dlls a month for 6 months for nothing.

Wanted to take advantage of a new customer discount as I'd not ordered from them before, but when the order went through I paid full price. Unfortunately it seems that this company is owned by the same parent company as Bolt Pharmacy (who I had ordered from before). Because of this they wouldn't class me as a new customer, even though I had to set up a new account with Fella Health to order.

Customer service was very good and refunded me promptly, so no complaints there, I just wish it had been clearer from the outset and before ordering that I wasn't eligible for the discount.

Excellent results
Excellent customer service

Everything is great. Communication could be a little quicker, but someone always responds.

They will take your money and never send you medication