Banner for Felicegals

Felicegals Anmeldelser 268

TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I am completely in love with my ring. From the moment I opened the box, I was stunned by how unique and elegant it is. The kite-shaped green stone has such a soft, ethereal glow — it feels both... Vis mer

Vurdert til 5 av 5 stjerner

The ring came out better than I expected. And they were nice enough to ensure it got here in time for my expected proposal date. Customer service was helpful and fast. Grade A!

Vurdert til 3 av 5 stjerner

Production was fast and it seems to be very well constructed. Came to me faster than expected. My main disappointment is that the actual product looks nothing like the one depicted on the website. The... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

the ring is just as beautiful as it is in pictures.. the timeline they give in your confirmation email is accurate. only thing that would be kinda cool is little update notifications thru the process... Vis mer

Informasjon om virksomheten

  1. Smykkeforretning
  2. Diamantforhandler
  3. Gullsmedforretning
  4. Smykkedesigner
  5. Smykkeprodusent

Om Felicegals

Skrevet av virksomheten

Welcome to Felicegals

FELICEGALS is an experienced jewelry brand who's dedicated to creating quality jewelry and custom pieces with love and craftsmanship.

We love a good traditional ring while we are deeply influenced by vintage vibes. We have been delivering the best shopping experience for jewelry lovers all over the world.

Moss Agate Rings Lab diamond Rings Sapphire Rings Moissanite Rings New Arrivals Bridal Sets

Exceptional Quality

Our promise to you: jewelry that lasts as long as your memories.

At Felicegals, quality isn’t a buzzword—it’s how we do things. We pick beautiful, well-crafted stones and work with skilled artisans to put every piece together thoughtfully—just pieces that feel special and hold up for the moments that count. Celebrate every moment with Felicegals!

Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

268 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The ring is absolutely perfect

The ring is absolutely perfect , got here quick . My wife is happy as ever and she loves it so much. Got it crafted with care , very quickly. Will 100% recommend, thank you all. Pure art as well.

22. mars 2026
Vurdert til 5 av 5 stjerner

Great quality, great service, Awesome company.

Great quality ring had a couple questions about the ring, staff was super fast comunnicating back and super polite. Great overall experience and I would recommend anyone to buy from them. Ill definitely be coming back for when I buy an anniversary ring. Thankyou Falicegals. 10/10 experience.

19. mars 2026
Vurdert til 5 av 5 stjerner

Truly one of a kind!

I am completely in love with my ring. From the moment I opened the box, I was stunned by how unique and elegant it is. The kite-shaped green stone has such a soft, ethereal glow — it feels both earthy and regal at the same time. The delicate detailing around the band adds just the right amount of sparkle without overpowering the center stone.

What I appreciate most is how distinctive it feels. It’s not a cookie-cutter design; it has personality and presence. The rose gold tone complements the green beautifully, giving it a romantic, almost vintage feel while still looking modern and refined.

It fits comfortably, feels well-made, and photographs beautifully — but in person, it’s even more breathtaking. I’ve already received compliments on it. This piece feels meaningful and special, and I couldn’t be happier with it.

Highly recommend if you’re looking for something elegant, feminine, and truly one-of-a-kind.

14. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unresponsive to email for two weeks.

Unresponsive to email for two weeks.

16. januar 2026
Logoen til Felicegals

Svar fra Felicegals

We sincerely apologize for the delayed email response and any inconvenience this has caused you.
We have already replied to your email regarding your concerns, and we truly regret the two-week wait.Your satisfaction is very important to us, and we hope to resolve this matter for you properly.
Thank you for your patience and understanding.

Vurdert til 1 av 5 stjerner

If I could leave 0 stars I would

If I could leave 0 stars I would. I have given so many chances for our issue to resolved and we continue to get little to no communication.

My husband purchased a ring back in October. The ring was delayed shipment due to a “planned break of the goldsmith” but we were never notified of that prior or with our order confirmation. Once we were received the ring we didn’t think the quality and size matched the price we paid so we asked for a return.

It took multiple attempts to get customer service to respond on how we do a return and only finally got a response when I reached out via IG.

We sent the ring back and then never heard anything. I followed up after they had it in their possession for a week. And there was an “issue with their returns department” that caused the delay and they said we would be getting our refund minus a 30% fee.

Well the refund never happened. They have now had they ring back in their possession for over a month and we have continued to follow up via email and IG. It finally felt like we were getting somewhere and then we were asked to provide our PayPal information. Well we didn’t pay with PayPal nor do we even have a PayPal account.

I beyond frustrated and fed up. Now we have paid thousands for a ring that we don’t even have. There are a ton of great reviews but look at the reviews of when customer service is really needed. When you have a problem. That is when true customer service happens and when you’re buying something that costs thousands of dollars that customer service should not be over looked. Go elsewhere.

10. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Felicegals

Svar fra Felicegals

We are truly sorry to hear about your entire experience, and we take full responsibility for the serious service failures you have encountered. We sincerely apologize for the lack of prior notice about the shipping delay, the slow and unhelpful customer service response, the long delay in processing your return and refund. We deeply regret the frustration, stress, and disappointment we have caused you, especially for such a meaningful purchase.

We value your feedback greatly, and we are already making comprehensive improvements to our order notification system, after-sales response speed, returns and refund process, and payment verification procedures to prevent similar issues from happening again.

Again, we apologize sincerely for the negative experience you have had.

Vurdert til 3 av 5 stjerner

Nice ring, gems are not what I expected

Production was fast and it seems to be very well constructed. Came to me faster than expected. My main disappointment is that the actual product looks nothing like the one depicted on the website. The site make the gems look enourmous and striking, when the actual ring showed up they were laughably tiny.

9. februar 2026
Logoen til Felicegals

Svar fra Felicegals

Thank you so much for taking the time to share your detailed experience with us. We’re truly sorry that the gemstones on your ring didn’t meet your expectations, and that the actual piece didn’t match the impression you had from our website—this is absolutely not the experience we aim to provide, and we take your feedback very seriously.
We deeply appreciate you bringing this issue to our attention, as it helps us improve and better care for our customers. To fully understand the details of your ring and work toward a proper solution for you, our team will contact you directly via email shortly to assist you further.

Vurdert til 5 av 5 stjerner

I just want to take the time to tell…

I just want to take the time to tell how unbelievably happy we are with this company. I highly highly highly recommend this company if you are looking for an engagement ring. They worked with me and created the engagement ring for my, now, fiancé! Thank you again Felicegals! Your creation and customer service are seriously top notch! I will definitely be recommending anyone I know who is looking for a ring! I truly can’t say it enough, thank you again for helping me make my future wife’s dream ring become a reality!

20. januar 2026
Vurdert til 5 av 5 stjerner

The ring is exactly as we envisioned

The ring is exactly as we envisioned. Its intricate detail and stunning gemstones create an enchanting, organic aesthetic that is truly eye-catching. The craftsmanship is exceptional; I highly recommend their work for anyone seeking unique, high-quality jewelry.

11. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic gorgeous ring

Fantastic gorgeous ring. My girlfriend absolutely loves it and the smile it puts on your face when she looks at it makes it so worth it for me.

20. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Custom ring for my wife

From the start of making this ring, I worked on email with Abby who went back and forth with me 60 times to help handcraft and tailor the perfect ring for my wife. It turned out beautiful and incredible. The perfect ring full of meaning for my wife and representing of her character and beauty, and much of things personal to us. All in a package she loves to wear and see every single day as the constant devotion between us. I couldn’t be more happy with the result (and price) and especially the customer service I received. The entire team deserves praise for the work they have done for me and my wife, and I will never forget it.

16. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

to my girlies- look here for the ring

the ring is just as beautiful as it is in pictures.. the timeline they give in your confirmation email is accurate. only thing that would be kinda cool is little update notifications thru the process since it does take 4-5 weeks (you get excited n antsy waiting for it 😭)

2. januar 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv