Lovely shirt, same size as my other Fat Face shirts but this one was undersized,so had to return. Asked to try for next size up but unfortunately all out of stock.
Selskapet har svart

Unit E5 Whiteley Village Shopping Centre, PO15 7PD Whiteley, Hampshire, GB
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Lovely shirt, same size as my other Fat Face shirts but this one was undersized,so had to return. Asked to try for next size up but unfortunately all out of stock.
Selskapet har svart
I collected an online order at your Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton)... Vis mer
Selskapet har svart
I made the mistake of ordering two of the same item on line! When I collected in store I explained what I had done and they immediately sorted the return and refund within minutes. The shirts I bought... Vis mer
Selskapet har svart
A good selection of clothes for different adventures. The company has always had good quality & styles that lasts. Easy website to use. Shame some local stores had to close, like Southsea. Nice size... Vis mer
Selskapet har svart
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit E5 Whiteley Village Shopping Centre, PO15 7PD, Whiteley, Hampshire, Storbritannia
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Staff in the shop were very helpful and polite. As soon as I stood at the counter the girl stopped what she was doing and greeted me

Svar fra FatFace - WHITELEY

Svar fra FatFace - WHITELEY
Friendly and helpful staff. Store is very clean and organised. Click and collect is easy and quick.

Svar fra FatFace - WHITELEY
Very easy to order, was told at time of ordering when it would be delivered, the system works

Svar fra FatFace - WHITELEY
On-line order. A jumper was ordered on the Fatface website but went into shop on collection day only to be told it has not been received along with lots of other orders, apparently it has happened a lot recently since being taken over by Next Shop were very helpful and made a phone call to try to track parcel, the best option I was told was to refund the original online order and reorder again in shop. Told it would arrive the following day and could be collected from Next but wait for email confirming it had arrived. I rang Fatface store to say after waiting 2 days I had still not received email, the assistant ran over to Next and informed me they have my parcel but didn't know why no confirmation email was sent to me saying it had arrived. Told me I could collect order and gave me an order number to give them. Pleased to say I now have my order. I have never had problems previously with Fatface orders so hopefully things will improve between Next and Fatface

Svar fra FatFace - WHITELEY
Did an online order on the 11th, went into store in the 15th to see if it had arrived, told by someone there that they were waiting for 100s if orders, I need to wait for an email to say it had arrived. A week after ordering still have not received an email to say it has been delivered. I have never waiting this long for an order to arrive. I wanted the items of clothing for a weekend away which I now can't take with me as I'm still waiting.

Svar fra FatFace - WHITELEY
The staff in the shop at Whiteley, Fareham were very helpful when I colle ted my order.

Svar fra FatFace - WHITELEY
Love that you can send orders to store for pick-up. The sizing is amazing with plus size short length - rarely seen elsewhere. i also value the quality fabrics and laid back and pretty designs. Even though I've turned 60, with Fatface I don't have to feel frumpy! Thankyou :)

Svar fra FatFace - WHITELEY
Ordered online click collect. Went to store. Too big so store changed item for smaller size. Love the quality chinos.

Svar fra FatFace - WHITELEY
The delivery into store service is very poor.
Ordered on line and it took 6 days to reach the store.
Admittedly some of the days were over the weekend but I believe such an iconic brand should fulfil deliveries faster

Svar fra FatFace - WHITELEY
Love buy clothes but best buy chino shorts from fat face shop.. I have got 3 pairs of chino shorts and hope it will black chino one day

Svar fra FatFace - WHITELEY
I had ordered 2 sizes for the wren waterproof coat. I wasn’t sure which would be the best fit. Tried them on and picked the sized one I wanted. Staff were very helpful and refunded the other one with no problems. They were extremely friendly and helpful. Very pleased with my sale purchase.

Svar fra FatFace - WHITELEY
I collected an online order at your
Whiteley store where I found the staff were efficient, helpful & friendly There was a good selection of stock in-store, I bought a nice top, (lovely soft cotton) & also bagged some great sale items. including kids clothes. I prefer to invest in quality, that look & feel good on My experience is that Fatface garments also washwell too.

Svar fra FatFace - WHITELEY
Online purchases are ready and quibble-free.
Items are good quality and will buy in future.
Thanks

Svar fra FatFace - WHITELEY
Fast delivery. Unfortunately I had to return one item and that was straight forward

Svar fra FatFace - WHITELEY
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