The staff at my local branch are always helpful and friendly. Most recently, I took my time deciding which of two canvas shoes to purchase, eventually making up my mind. I am (to date) always happy... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign o... Vis mer
Selskapet har svart
Any visit I make to fatface is always a delight ! Have been shopping with you for years and still have dresses that go back years , still look like new and always get compliments when I’m wearing my... Vis mer
Selskapet har svart
Kayleigh at the St Neots branch was fantastic, creating a warm, relaxed environment for our shopping experience.. no hard sell, just honest friendly advice with a smile….we will be back again
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
45 Market Square, PE19 2AR, St�Neots, Cambridgeshire, Storbritannia
- 01480 476162
4,9
Enestående
128 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Ordered on line and had delivered to my…
Ordered on line and had delivered to my local High Street store. Very efficient staff who quickly found my order.
First time I’ve done this, but will doing it this way in future. No delivery costs. Wonderful.
6. januar 2026
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant
Brilliant, character slippers, love the shimmer that runs through it. Very comfortable
5. januar 2026
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The store and customer service staff…
The store and customer service staff were very apologetic and helpful regarding my delivery. It was due, delayed, sent to the wrong store then lost completely. Lots of emails re delivery but no sign of the skirt. So a new one was ordered, due, delayed emails again but it finally arrived 8 days after its original expected date BUT a day earlier than the second date. Finally, and like Cinderella's slipper...It Fits. Fat Face and product tick. Delivery company, ( you know who you are!) cross.
18. desember 2025
Svar fra FatFace - ST NEOTS
Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
In And Out
Fast and efficient, also friendly. In and out of the store in less than 2 minutes.
30. oktober 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very friendly team in St Neots
Very friendly team in St Neots. I came just to have a quick look and Magda was so helpful so I want home with 2 tops and a dress. I kindly recommend this store.
8. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online two pairs of…
Ordered online two pairs of jeans/chinos for my husband for delivery into St Neots branch. Got an email to say delayed, but did arrive in day it was suppose to. Staff at St Neots lovely. My husband is really pleased with the trousers, fit really well.
4. oktober 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Any visit I make to fatface is always a…
Any visit I make to fatface is always a delight ! Have been shopping with you for years and still have dresses that go back years , still look like new and always get compliments when I’m wearing my fat face clothes !
The girls that work in my local st Neots Cambridgeshire shop are always welcoming and cheerful 🌟
9. september 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast efficient service
Fast efficient service. Friendly staff in shop when collecting.
16. august 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes and a good price…
Good quality clothes and a good price in the sale
15. august 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff friendly and helpful
Staff friendly and helpful. Click and collect works well. There is always good choice of styles, some lovely colour schemes also men’s section welcome asset in town bereft of any menswear stores.
7. august 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I generally collect my orders from the…
I generally collect my orders from the St Neots branch - the staff are always helpful & efficient.
1. august 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service & great goods
As always whether buying online or in store I always recieve good service.
25. juli 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Great customer service from Louise who went above and beyond to get the fleece I wanted to me before I went away on holiday. The fleece is really cosy too.
15. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
East Ordering
Love Fatface, ordering is easy.
delivery to store is simple.
But if stores sold larger sizes this would be such an improvement.
6. mai 2025
Svar fra FatFace - ST NEOTS
Hello Anita, thank you for your review. I am so pleased to hear of your recent experience shopping with us. Take care, CM
Very good quality clothes
Quick delivery and also returns are soon re credited to you. Clothes are a good quality.
30. april 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Service
I cannot praise Fatface highly enough and this is both the customer service team and the store assistants in the St Neots store.
My first order with Fatface wasn't the smoothest of experiences, one order didn't arrive and then on ordering again, this was seemingly not going to arrive either. However, customer services sorted the orders out for me, and St Neots store sorted out the return of the duplicate item. A great team effort from Fatface and a lovely dress for me.
7. april 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
went to pickup a online order at St…
went to pickup a online order at St neots Fatface. Excellent staff and the products are always lovely
30. mars 2025
Svar fra FatFace - ST NEOTS
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dette er Trustpilot
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