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FatFace - SOLIHULL 2 Anmeldelser 136

TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

23 Mill Lane, B91 3AR Solihull, West Midlands, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Staff in the solihull store were super helpful - wish I knew name of specific assistant who helped me sort out several clothing items at the solihull store, size changes and seeing availability on l... Vis mer

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Vurdert til 5 av 5 stjerner

Easy online ordering and chose local store for collection. We ordered a pack of two t shirts for my husband and this proved good value for money. Staff in store were helpful and found our parcel quick... Vis mer

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Vurdert til 5 av 5 stjerner

I visited Solihull branch, the staff were very helpful! I purchased a pair of dungaree's & a summer ribbed top all in one trouser suit. Quality was excellent! Fat Face clothes are one of my favour... Vis mer

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Vurdert til 5 av 5 stjerner

The excellent customer service provided by the store manager and staff at Fatface Solihull make it a pleasure to shop there. It's lovely to experience friendly and helpful staff where nothing is too m... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Herreklesbutikk
  4. Dameklesbutikk

Skrevet av virksomheten

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktopplysninger

  • 23 Mill Lane, B91 3AR, Solihull, West Midlands, Storbritannia

  • 01217 092903

4,6

Enestående

TrustScore 4.5 av 5

136 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Great staff

Great staff, service, professional, courteous, knowledgeable, experienced, mature, stylish, well established

20. mars 2024
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Svar fra FatFace - SOLIHULL 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Vurdert til 5 av 5 stjerner

Super friendly staff

The staffers the quality and the sizes - love shopping there.

17. februar 2024
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Svar fra FatFace - SOLIHULL 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding quality and sizing. We hope you love your order!

Take care.- GM

Vurdert til 5 av 5 stjerner

From ordering to my order being…

From ordering to my order being delivered to the shop was quick, the service I received in the shop was excellent, I would do it again.

6. februar 2024
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Svar fra FatFace - SOLIHULL 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our service, and received your order promptly. We look forward to welcoming you back soon!

Take care. -GM

Vurdert til 5 av 5 stjerner
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding quality. We hope you love your order!

Take care.- GM

Vurdert til 5 av 5 stjerner

Love the clothes in FatFace

Love the clothes in FatFace. I like the price tags are not attached with plastic for a start. The clothes are ethically sourced and lovely so you can look good without destroying the planet.

25. januar 2024
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you are enjoying how we present our products and that our products are sustainable. I hope you continue to enjoy this about our items.

Take care, MM

Vurdert til 5 av 5 stjerner
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so glad to hear your feedback on quality and service.
We look forward to welcoming you back soon.

Take care. -GM

Vurdert til 5 av 5 stjerner

Just love my bag

Just love my bag, The leather is super soft, love the tassle just the right length on the straps perfect

17. januar 2024
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Svar fra FatFace - SOLIHULL 2

Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Easy to use website.

Easy to use website.
Ordering procedure very good
Collection service excellent.

28. november 2023
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Good Afternoon Wendy,

Thank you for taking the time to leave us a review!

It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.

Kind Regards, JW

Vurdert til 5 av 5 stjerner

Didn't have to wait long for delivery

Didn't have to wait long for delivery. Nice quality cardigan.

22. november 2023
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Svar fra FatFace - SOLIHULL 2

Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP

Vurdert til 5 av 5 stjerner

Easy and prompt

8. november 2023
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Hello Steve
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service.
Amazing quality.

3. november 2023
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Hi Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 4 av 5 stjerner

I used to buy my clothes from Debenhams…

I used to buy my clothes from Debenhams but since they closed I couldn't find what I liked anywhere. With Fatface I think I may have now filled that gap. And the girl that served me was very pleasant and courteous.

26. oktober 2023
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Svar fra FatFace - SOLIHULL 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Vurdert til 4 av 5 stjerner

Easy to order

Easy to order, service is good staff very helpful
Would like notification order is ready by sms easier to find than an email when you are standing in the store

20. oktober 2023
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Vurdert til 5 av 5 stjerner

Professional

Professional, helpful and very prompt refund. So impressive.

18. oktober 2023
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Vurdert til 5 av 5 stjerner

Easy ordering and efficient delivery…

Easy ordering and efficient delivery and pick up in Solihull store. Polite, friendly staff.

11. oktober 2023
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Lovely inviting shop

Shop was attractively laid out.
Assistant was knowledgable and helpful.
Picked up a lovely bag in the sale too

1. oktober 2023
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Svar fra FatFace - SOLIHULL 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Vurdert til 3 av 5 stjerner

What can I say?

What can I say?
I ordered a Men’s T-Shirt online in the sale with free postage.
Parcel arrived speedily, but contained a dress 🤣

Got a full refund in my local store no problem and very efficient, but would have liked the T-Shirt that is no longer in stock.

Someone out there is missing a dress!

22. september 2023
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Svar fra FatFace - SOLIHULL 2

Hello Jon

Thank you for taking the time to leave your review .I am really sorry to hear that this happened - I can fully understand your disappointment here.

If there is anything else that you may need assistance with, please do let us know.

Thank you, LE

Vurdert til 5 av 5 stjerner

Friendly and supportive staff

Speedy delivery and great products- when I had to return 2 of the 5 items I had ordered ( one - the colour didn't suit my husband and the other was a duplicate order made in error, the lady on the till was so nice about it and really efficient- thank you.

7. september 2023
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Svar fra FatFace - SOLIHULL 2

Thank you for your 5* review regarding your recent visit to our Solihull store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Vurdert til 5 av 5 stjerner

Lovely items

Lovely items, good prices, very quick delivery, Fat Face staff team members are very friendly and helpful 💐 thank you all.

31. august 2023
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Good Afternoon Wioletta,

Thank you for taking the time to leave us a review.

We really appreciate your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future.

Have a great day! - JW

Vurdert til 5 av 5 stjerner

Delivered well before time.

Delivered well before time.
Ladies at the Solihull shop very helpful when l went to collect.

23. august 2023
Logoen til FatFace - SOLIHULL 2

Svar fra FatFace - SOLIHULL 2

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

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