Bought a lovely sea green collared top and matching necklace as birthday gifts. Delighted with the items as was the recipient. Very positive in store experience, well layed out, easy to navigate my wa... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The scarf is very nice quality and lovely colours. Also, pleasant and helpful staff who acknowledge you
Selskapet har svart
- easy ordering - fast delivery for collection to the shop - no-fuss handover in the shop - superfriendly staff For me as coming from abroad regularly it's a must to visit the Perth FF shop each... Vis mer
Selskapet har svart
Welcoming, friendly, and helpful staff, who appear to be interested and enjoy their work. Good quality product, good colour. Had to take a size bigger, xl, as I found the large fitted a bit neat. This... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
Unit 2 52/108 High Street, PH1 5TH, Perth, Perthshire, Storbritannia
- 01738 622446
4,7
Enestående
140 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The comfiest slippers EVER!!!
Easy to use website and plenty of choice.
Chose the delivery to store option which was quick and simple. Staff very friendly, in and out in under 5min!!
I bought the mule slippers which were true to size and the comfiest I’ve ever worn. Love them 😍
22. august 2024
Svar fra FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The clothes are of a good quality
The clothes are of a good quality. Comfy to wear. Shop is tidy and well organised. Doesn't feel overcrowded. Staff are very welcoming.
15. august 2024
Svar fra FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I appreciate and adore the quality of FatfFace products. Plus I believe that FatFace treat their staff with respect.
I appreciate and adore the quality
20. august 2024
Svar fra FatFace - PERTH
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service and great products
I love the quality of the products from FatFace and the two tops I just purchase did not disappoint. I always get great service in the Perth store even when I’m just browsing
5. august 2024
Svar fra FatFace - PERTH
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar fra FatFace - PERTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar fra FatFace - PERTH
Hi Angela
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
There was a mix up with an item I had…
There was a mix up with an item I had ordered on line. I went into my local Fatface in Perth and the staff. Could not have been more helpful. They immediately ordered the correct item and had it delivered to my home express delivery. The dress arrived on time for the function I was going to. Hoorah!
27. juni 2024
Svar fra FatFace - PERTH
Hi there,
Thank you for taking the time to leave your 5* review.
I am sorry to hear there was a problem with your order. I am pleased the store were able to get this resolved fast and efficiently! We look forward to welcoming you back soon.
Take care.- GM
Faulty flip flop
I recently had a problem with a pair of flip flops I bought from fatface. One of the straps was too big making the flipflop loose on my foot. when I took them back the staff could not have been more helpful they immediately replaced the flipflops stating they were faulty, could not ask for better customer service. Really nice friendly helpful staff.
30. juni 2024
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - PERTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Helpful friendly staff
22. juni 2024
Svar fra FatFace - PERTH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found our crew in our Perth store to be so friendly and helpful during your visit to store. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Clothing Quality
Very impressed with the clothing quality (navy blue lobster print jumper) and the size guide is perfect as when it arrived, my jumper fitted me like a glove. Would recommend to a friend.
6. mai 2024
Svar fra FatFace - PERTH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great products, great people
I’m a 45 min drive from Perth, but it’s worth the trip to see and feel the FatFace clothes ‘in real life’. Great range of jeans styles, shirts that fit and feel good to wear, and the best shorts and flip flops too! The staff are super helpful and friendly - making it all a great experience. Plus the clothes last more than a few washes and don’t ‘cost the earth’ more than they need to. Well done FatFace.
18. mai 2024
Svar fra FatFace - PERTH
Good morning,
Thank you for taking the time to leave your review.
I am so so happy to read that you received such a great service in our Perth store and that you are loving the feel of the store. I will be be sure to pass this on to the team.
All the best, MM
On line is good but in the Shop is best
I ordered a pair of the Breakyard cargo trousers in Navy on line, but Parcel Force messed up the delivery, so decided to try my luck at the local shop in stead, the staff in the shope couldn't be more helpful and I ended up buying another pair in Olive Green, the fit is great, and the material is really thick so will do right through the summer and into winter, the only minor gripe is that they are quite narrow in the leg and would be better if they could be converted to shorts for the hotter summer days, or trips to the beach. But all in all very please with them, so much so that I also bought myself a Broadsands Jacket while in store, now this is really nice the fit is fantastic, it feels nice on, the fleece collar is detachable so can be worn in the summer as well as when it turns colder. Very happy with my trip to the store, and will be keeping my Navy Breakyard Cargo trousers when they are finally delivered by Parcel force
2. mai 2024
Svar fra FatFace - PERTH
Hello Richard
Thank you for your review.
I am so sorry to hear of your recent experience with one of our items. I have raised this with the appropriate department for future consideration.
EP
Fabulous shoes for the summer
Highly recommend
Great quality and comfortable
True to size
Wonderful service in store when returning the other pair
Refunded quickly
1. mai 2024
Svar fra FatFace - PERTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice leather belt
I'd bought a belt online. It took a while to be delivered instore but I was notified when it had arrived and collected it same day. The Large a little too large but belt sizings generally don't seem to conform to expectations of sizing. Like it and kept it. No problems.
6. mai 2024
Svar fra FatFace - PERTH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great bargain. Easy collection
Easy collection in store with couple lovely shop assistants for earrings great buy in sale
26. april 2024
Svar fra FatFace - PERTH
Hello thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Pleasant and helpful staff in local shop
Pleasant and helpful staff in local shop, great delivery when ordering online, and good quality items
11. april 2024
Svar fra FatFace - PERTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely jacket thankyou 😃
4. april 2024
Svar fra FatFace - PERTH
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new order and that this is a great fit. I hope you continue to love our products as much as we do.
All the best, MM
Unable to return if paid via Paypal
Unable to return items to store as had paid via PayPal. Never had a problem before but puts me off wanting to buy from you online again.
27. mars 2024
Svar fra FatFace - PERTH
Hello
Thank you for your review.
I am so sorry to hear this,
If you need any further assistance please do not hesitate to contact us at customerservices@fatface.com
EP
Perth Staff outstanding
Just visited the Perth shop…Customer service was outstanding, I was served by a young man who went above and beyond to find me a tunic. Cheerful, helpful staff with a sense of humour, rare these days.
2. april 2024
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - PERTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Had trouble ordering a handbag online
Had trouble ordering a handbag online, was in town and popped into Fatface town store (Perth) and Liam a really helpful pleasant guy ordered up my handbag no problem and got it sent to my home. Thanks
11. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - PERTH
Hello, Thank you for your feedback regarding your trip to the Perth store. It is so wonderful to read such lovely feedback and we will pass this on to them! Kind Regards TS
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