Excellent customer service. I had bought items in the Internet and had no idea how to return an item. The staff at Northallerton dealt with the return in a friendly and professional manner. The refun... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Went into Fat Face in Northallerton, very helpful lady assisted in decision making etc. Not right size so decided to go away and think about purchase rather than order in shop. Ordered on line to col... Vis mer
Selskapet har svart
Great customer care, in that staff are helpful, polite and engaging. Choice of clothes varies depending on store size but modern and appealing. I bought a top in the sale very pleased with it though... Vis mer
Selskapet har svart
Ordered linen trousers in Navy online. When they arrived were covered in lint of some kind. returned to Northallerton store and was humiliated in front of the whole shop by staff shouting at me for... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
102/103 High Street, DL7 8PP, Northallerton, North Yorkshire, Storbritannia
- 01609 773970
4,7
Enestående
114 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy ordering and delivery to the store…
Easy ordering and delivery to the store was as promised.
17. juni 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service. I had bought items in the Internet and had no idea how to return an item. The staff at Northallerton dealt with the return in a friendly and professional manner. The refund was processed at the same time and I purchased the correct size at the store.
15. juni 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience as always
Great experience as always. Customer service is excellent every time!
13. juni 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and fantastic product…
Excellent service and fantastic product range. Have used Fat Face for years, brilliant company
21. mai 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Gorgeous trousers and wish you did them…
Gorgeous trousers and wish you did them in more colours.
24. mai 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery to the shop and returns very…
Delivery to the shop and returns very easy. Staff very pleasant.
20. mai 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful top 🐟🐟🐟🐟
Love my new t shirt for the summer. Fits perfectly. Looks great with either trousers, jeans or shorts. 😊 Always friendly smiley staff on hand .
7. mai 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Cost, quality and staff
Great customer care, in that staff are helpful, polite and engaging. Choice of clothes varies depending on store size but modern and appealing. I bought a top in the sale very pleased with it though sleeves are a little long. It seems nice quality. Do find full priced items can be a little expensive so usually wait for sales.
6. mai 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent dungarees purchase
Went into Fat Face in Northallerton, very helpful lady assisted in decision making etc. Not right size so decided to go away and think about purchase rather than order in shop. Ordered on line to collect from shop a few days later, very easy and comfortable experience.
Purchased a pair of denim dungarees, good quality and just what I wanted at a price I was willing to pay.
18. april 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
What a great service
What a great service, the initial delivery to shop was delayed and it looked like I would not be able to get this for my upcoming holiday. After explaining the situation the shop arranged onward delivery after the items arrived with them, absolutely outstanding service, I cannot thank you enough
19. april 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love jumper, just right for spring!
Love jumper, bought 2 returns simple to shop, maybe problem if buying online and live too far from shop, costly to send back in post
2. april 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful and knowledgeable staff.
Helpful and knowledgeable staff.
If I couldn’t pick up from Northallerton I wouldn’t buy online at all.
If you stocked big lass sizes in the shop, I wouldn’t buy online, I’d shop there first.
10. januar 2026
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - NORTHALLERTON
Good morning, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Love the jeans fit really well
Love the jeans fit really well.
Convenient to pick up from local fatface shop
19. desember 2025
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt local delivery
Prompt local delivery - helpful staff when collecting - accurate description etc. on website - easy returns (but didn't need to!)
26. september 2025
Svar fra FatFace - NORTHALLERTON
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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