The care and friendliness of the staff who are truthful and honest in their opinions and won’t sell you anything in appropriate The only problem is that for click and collect you have to go to Waterl... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good quality clothing but the customer service in your London Bridge store was not the best. I returned a few children's clothing yesterday and was told in future to use other stores because they did... Vis mer
Selskapet har svart
I went in to the store and was helped by Valentina and Evalena. Both were fantastic at helping me find the right clothes. They found the right size and style to suit me and offered authentic customer... Vis mer
Selskapet har svart
I came into the store at London Bridge having a serious wardrobe malfunction and Zainab and Gemma went out of their way to not only get the stain out of my pants, got me new ones before my client meet... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
Unit 118 London Bridge Station, SE1 9SP, London, London, Storbritannia
- 020 7620 3044
4,8
Enestående
89 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Poor customer support
Wouldn't reimburse me when returning items, wanted to give me gift card as the amount on the receipt did not say how much the gift card was for. When I called head office they said that the person could have called them and they would have been able to handle it. Now I have to carry items to a post office after already carrying them all the way to the store. I used to LOVE that brand, not sure I'll buy from them again after this. Very poor customer support.
4. juli 2022
Svar fra FatFace - LONDON BRIDGE
Hi Laure, Thank you for your review. I am very sorry to hear of your poor experience in our London Bridge store. Please be assured that your feedback will be passed on to the store and the area manager. Again, we truly apologise for any disappointment caused and if you need anything else, please contact us via phone, live chat or email. Take care, - ES
Very good value
Very good value, I bought a dress and I love it, I also bought a scarf.
I recommend this company.
26. januar 2022
Svar fra FatFace - LONDON BRIDGE
Hi Heather,
Thank you for your recent 5 star review. I am so pleased to hear that you love your recent purchases and that you would recommend us means a lot.
Have a great day. LM
Great quality
25. januar 2022
Svar fra FatFace - LONDON BRIDGE
Hello,
Thank you for your 5* review.
I am so glad to hear that you were happy with the quality of our product. We hope you enjoy your new purchase.
Have a great day! LM
The staff is very friendly
The staff is very friendly. I wanted to exchange a pair of slippers for a bigger size but they didn't have the shoe size at the store, so she called other FatFace stores in London to check if they have the size I wanted. Very good experience and my slippers are great!!
7. januar 2022
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - LONDON BRIDGE
Good Afternoon Cynthia
Thank you for your 5* review.
I am so pleased to hear that you are happy with your recent purchase and experience in one of our Fatface stores. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a lovely weekend.
- EP
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.