It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Saw a jacket I liked and was able to try one one. Bit disappointed there was no way to buy in store with an on-line discount code. Thought I'd be able to order online and pick up one from in shop whi... Vis mer
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Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Vis mer
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Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Storbritannia
- 01768 780910
4,8
Enestående
138 anmeldelser
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Lovely helpful friendly staff
17. juni 2022
Svar fra FatFace - KESWICK 2
Good afternoon Amanda!
I am so happy to read what a positive experience you had in the Keswick store. I will be sure to pass this on to the wonderful team.
Enjoy your weekend - DW
Fantastic customer service from…
Fantastic customer service from Elizabeth visiting your Keswick shop today. Fat face always gets it right.
22. april 2022
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - KESWICK 2
Hi Mave, thank you for your review on the Keswick store - this will be passed on to the team! Take care, LE
Very helpful staff
I visited the Keswick store today and even though it was fairly busy, the assistants were very helpful. I needed some different sizes in the changing room and one assistant in particular was very patient and helpful. I didn’t catch her name but she said it was only her second day. She did a great job helping me, thank you!
15. april 2022
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - KESWICK 2
Good Morning Katy
Thank you for your 5* review.
I am so pleased to hear of your recent experience in our Keswick store, please be assured that I will pass this onto the crew member involved for you.
Have a lovely Easter. - EP
Exceptional service from Raymond in FatFace Keswick store
I visited FatFace Keswick to get pants for my Dad after he was discharged from hospital. After explaining why I was buying them, Raymond guided me on the best selection and really empathised as his Dad had recently had the same knee op. It's rare to receive such warm, friendly service in shops and I really appreciated Raymond's help. I love FatFace's clothes in any case, the friendly customer service provided by Raymond is the icing on the cake. Thank you so much to the FatFace Keswick team, you turned a chore into a pleasure.
15. april 2022
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - KESWICK 2
Good Morning Josie
Thank you for your 5* review and for taking the time to pass on such lovely feedback to us regarding your recent experience in our Keswick store. Please be assured that I will pass this onto the crew member involved for you.
I hope you have a lovely Easter.
- EP
First class customer service in The Lakes
Whilst having a trip to our favourite location in The Lake District we did a little shopping, I needed a few items for a forthcoming trip to America, just wanted to say what a nice experience I had at FF in Keswick, the store was very nicely merchandised with new season product and as per usual I felt compelled to spend money, what was exceptional was the customer service, Liz was there to help with sizing and also offered help at the fitting rooms, such a rarity to find a store with staff who put the customer first, no tasking and purely focussed on the people in the store…. I’m used to being ignored in shops, all too often I leave without spending as I realise that without a level of service there’s no shop out there that deserves my cash.
Well done to Liz and team FF Keswick, your an asset to your business, I hope they realise what good people they have.
Thanks also for giving our dog a biscuit
Very best
Simon
14. april 2022
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - KESWICK 2
Good afternoon Simon
I am so happy to read what a positive experience you had in the Keswick store. I will be sure to pass this on to the wonderful team.
Have a lovely time in America and don't forget we have a stores there too :) DW
Great service prompt delivery
11. april 2022
Svar fra FatFace - KESWICK 2
Good Morning Mona
Thank you for your 5* review.
I am so pleased to hear that your parcel arrived with you quickly.
Have a great day!
- EP
Beautiful colours and excellent…
Beautiful colours and excellent quality, truly multifunctional- even used as a mini nappy/changing bag. Capacious but neat and so comfortable as a rucksack, great for walks or just to have hands free managing kiddies!
11. april 2022
Svar fra FatFace - KESWICK 2
Hello Francesca,
Thank you for your 5* review.
I am so happy to read that you are enjoying your FatFace Bag. It is great to hear how versatile it is. We hope you continue to enjoy your shopping experience with us in the future.
Have a great day! DW
A large XS
Ordered 4 XS items online including a sweater. Order came promptly. 3 items good fit but sweater nearly came down to my knees. Luckily, have a FF shop close by so could easily return for a refund. Shop staff friendly and very helpful. Retained items good value.
29. januar 2022
Svar fra FatFace - KESWICK 2
Thank you Nick for leaving a lovely review CP
Happy days Fantastic 50%off sale
Got loads of stuff for next summer great bargains and most things were in stock also got a few stocking fillers 👍
29. november 2021
Svar fra FatFace - KESWICK 2
Hi Susan, Thank you for taking the time to leave us your 5 star review.
We hope you continue to enjoy your shopping experience with us.
Merry Christmas! - ES
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