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FatFace - KELSO Anmeldelser 72

TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

12 The Square, TD57HH Kelso, Lothian, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Incredibly helpful staff in your Kelso store. Went above and beyond to find what I was looking for. Items on sale are all beautifully presented and the whole atmosphere created by the staff was very... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Appreciate fatface making a short length product , being under 5,2 this is great and love the choice of clothing in natural materials and lovely colours. Would like the size 6 to be a size 6 uk. Plea... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift vouche... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Excellent store. Very friendly staff. Will definitely be using the store more and recommending to others.

Selskapet har svart


Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Herreklesbutikk
  4. Dameklesbutikk

Skrevet av virksomheten

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktopplysninger

  • 12 The Square, TD57HH, Kelso, Lothian, Storbritannia

  • 01573 228762

4,8

Enestående

TrustScore 5 av 5

72 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Sales assistant very welcoming and…

Sales assistant very welcoming and cheerful. This made it a very pleasant experience. Shop in Kelso was very attractively set out.
Also I got 2 free sweeties!

18. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - KELSO

Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Kelso store - this is great to hear and we look forward to welcoming you back soon. Take care, LE

Vurdert til 1 av 5 stjerner

Terrible delivery by Evri

Terrible delivery by Evri - parcels dropped behind our gate down the drive - which is away from the house - one of the parcels is fragile - would never had known unless I read my emails - they would have been out all night !
My wife also ordered from Fatface a dress which never came - despite emails saying it had been delivered -

9. desember 2024
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Svar fra FatFace - KELSO

Good morning Steve
Thank you for taking the time to leave your review. I am sorry to hear that you didn't have a positive delivery experience. I will be sure to pass your comments to our team for review.
Thank you, LE

Vurdert til 5 av 5 stjerner

Great customer service both online and…

Great customer service both online and in shop.

12. oktober 2024
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Svar fra FatFace - KELSO

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Staff always friendly and helpful

Staff always friendly and helpful

17. august 2024
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Svar fra FatFace - KELSO

Hello Carol thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Staff at the Kelso shop are amazing 👏

Staff at the Kelso shop are amazing 👏.
The service I received on Thursday the 22nd of August was excellent.
Both ladies were great and gave me helpful honest advice. Great shop highly recommend 🥰

22. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - KELSO

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner
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Svar fra FatFace - KELSO

Hi there,
Thank you for taking the time to leave a review.
I’m happy to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care, LC.

Vurdert til 5 av 5 stjerner
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Svar fra FatFace - KELSO

Hello James,

Thank you for sharing your recent experience in our Kelso store with us.

Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!

Have a great day!

Take care, ED

Vurdert til 5 av 5 stjerner

Kelso

The store helped my track down a pair of trousers, had to order online.
On picking up my parcel the manager remembered me and our previous conversation regards trying to find clothes that id be comfortable in at work. We had a great conversation about the trials of getting older. We went around the store looking for solutions for work wear.
Today i wore my new trousers, then realised i was also wearing an old fatface denim jacket ( a little snug now) and using my all time best buy from fatface…a large brown leather shopper bag that i got many years ago from kelso. Thank you for creating quality leather products.
I also have an old pair of sandals which need resoling as the leather is too good to throw them out.

I will continue to shop at kelso, not just as its my local store…the whole team as great. Thank you

22. mai 2024
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Svar fra FatFace - KELSO

Good afternoon, Karen.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Kelso store.

Take care, JB

Vurdert til 5 av 5 stjerner

Shop easy to navigate

Shop easy to navigate. Staff friendly and courteous.

3. mai 2024
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - KELSO

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Quick

Quick, service, friendly staff

25. april 2024
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Svar fra FatFace - KELSO

Hello Lynda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Very convenient

Good quality clothing, easy purchase online and quick pick-up from local Fat Face store.

16. april 2024
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Svar fra FatFace - KELSO

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to hear your feedback regarding quality, and our click and collect service. We hope you love your order!

Take care.- GM

Vurdert til 5 av 5 stjerner

Excellent service from Kelso store

Excellent service from Kelso store. What a friendly happy store always attentive.

1. april 2024
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Svar fra FatFace - KELSO

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Vurdert til 5 av 5 stjerner

What lovely staff in Kelso Fat Face

What lovely staff in Kelso Fat Face! Always happy to help and advise and to look for other sizes.
Thank you, my day was made brighter for shopping with you ✨️ 💛

19. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - KELSO

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Vurdert til 4 av 5 stjerner

Good support in the store

Good support in the store, complicated ordering, online could go to the store but if the store ordered it had to go to my address

25. november 2023
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Svar fra FatFace - KELSO

Hello Caroline
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Quality products and great prices

Quality products and great prices - and great choice! Helpful & professional staff. Kelso is fortunate to have Fat-Face in the Square!

24. november 2023
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Svar fra FatFace - KELSO

Good afternoon, Margaret.

Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Kelso store.

Take care, JB

Vurdert til 5 av 5 stjerner

FatFace promotions have real winners.

I have 3 young grandchildren and I regularly buy their birthday and Christmas presents from FatFace in a small town shop in the Scottish Borders. This year I was lucky enough to win a £500 gift voucher in a company promotion. We all got new winter clothes. Real people do win these promotions by registering online. It couldn't have come at a better time. Thankyou FatFace.

9. november 2023
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Svar fra FatFace - KELSO

Good afternoon,

Thank you for taking the time to leave us your review.

I am so pleased to read that you are happy with your new Winter clothing. I hope you continue to love our brand as much as we do.

All the best, MM

Vurdert til 5 av 5 stjerner

Good service

Good jacket

26. oktober 2023
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Svar fra FatFace - KELSO

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Vurdert til 5 av 5 stjerner

Good service.

Staff here are friendly and helpful.

16. oktober 2023
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Svar fra FatFace - KELSO

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS

Vurdert til 5 av 5 stjerner

Excellent!

Helpful, polite and pleasant.

6. september 2023
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Svar fra FatFace - KELSO

Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! SK

Vurdert til 5 av 5 stjerner
Logoen til FatFace - KELSO

Svar fra FatFace - KELSO

Hi Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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