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FatFace - ILKLEY 2 Anmeldelser 85

TrustScore 4.5 av 5

4,4

Beliggenhet

Bytt filial

18 The Grove, LS29 9EG Ilkley, West Yorkshire, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Staff at Ilkley store are always helpful plus online orders are good. Returns quite easy too. I always find something good at Fatface

Selskapet har svart

Vurdert til 2 av 5 stjerner

I love the Fatface brand and their clothing but sad to say we rang the ilkley store from the Skipton store as they showed stock of an item to be met with very poor levels of customer service. I unders... Vis mer

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Vurdert til 5 av 5 stjerner

Fat Face Ilkley …what can I say..? The staff there are are just brilliant..! But Emma & Heather always go above and beyond, always have a smile and have so many laughs to share..they are infectious…..... Vis mer

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Vurdert til 5 av 5 stjerner

I love fat face stores and online. The advantages of visiting the stores are 1) You can feel the textures of the fabrics. The knitwear is always so soft. 2) Our dog is always made welcome. We don’t... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Herreklesbutikk
  4. Dameklesbutikk

Skrevet av virksomheten

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktopplysninger

  • 18 The Grove, LS29 9EG, Ilkley, West Yorkshire, Storbritannia

  • 01943 607472

4,4

Enestående

TrustScore 4.5 av 5

85 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Staff at Ilkley store are always…

Staff at Ilkley store are always helpful plus online orders are good. Returns quite easy too. I always find something good at Fatface

6. juni 2026
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

great experience

great experience, efficient and friendly staff at pickup

9. mai 2026
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Vurdert til 5 av 5 stjerner

The products are very well made and…

The products are very well made and comfortable to wear. The staff in the shops are very friendly and go the extra mile to help.

5. mai 2026
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Great choices and good quality items

Great choices and good quality items. Love shopping at Fat Face.

14. mars 2026
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Online purchase of product

I had seen the blouse in store but my size not available. I ordered it online for in store collection. It was available for collection as stated and the staff were friendly and helpful. Great product quality and neatly packaged but not excessive.

7. mars 2026
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 1 av 5 stjerner
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Svar fra FatFace - ILKLEY 2

Hello Timothy, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM

Vurdert til 1 av 5 stjerner

Order placed 27th December to be…

Order placed 27th December to be delivered to local store. Not yet arrived, as at 6th Jan, and no anticipated delivery date supplied. This email requesting review is the only communication I've had. Will never order from fatface again.

6. januar 2026
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Svar fra FatFace - ILKLEY 2

Good morning Fiona, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM

Vurdert til 5 av 5 stjerner

Good value in sale

Picked up some sale items, really loved the items purchased as good value.

4. januar 2026
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 4 av 5 stjerner

Good quality pyjama bottoms/easy returns/nice staff member

Good quality pyjama bottoms, staff member that served me in Ilkley store was very nice (I think she was new), and the returns/exchange process was quick and efficient.

31. desember 2025
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner
Logoen til FatFace - ILKLEY 2

Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Love Fat Face

Love Fat Face - my husband and I live in your clothes. My only bug bear is that some of your prices are a bit steep, but then there are good bargains in your sales.

27. oktober 2025
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Reliably good underwear

Reliably good underwear, especially at sale price!

19. august 2025
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 4 av 5 stjerner

Quick service, poor sizing

Quick service, nice product and could have been a 5 star review. Unfortunately the sizing was out of litter with other major brands....far to big. Always good service in store and that hasn't changed.

21. august 2025
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Svar fra FatFace - ILKLEY 2

Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE

Vurdert til 5 av 5 stjerner

Service as expected

It arrived when you said it would. Staff were very pleasant at Ilkley shop

4. juli 2025
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner
Logoen til FatFace - ILKLEY 2

Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Very good service from ordering to…

Very good service from ordering to picking up my top
Would definitely buy again and recommend to my friends

2. mai 2025
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Good information

Keep you informed of the progress of your order. Staff always friendly in store.

4. mars 2025
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

Great website

Very easy to use website with good descriptions and good photos of the items. Simple ordering process and free collection from my local store. I prefer to shop online rather than in store, but when I collected my parcel from your Ilkley shop I was able to have a look around, which was also good.

9. februar 2025
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Svar fra FatFace - ILKLEY 2

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 1 av 5 stjerner

Your asking me to review an order that…

Your asking me to review an order that as yet not arrived. I feel very frustrated that I ordered has still not arrived to the store! Albeit not the stores fault, the delivery service needs reviewing. Very disappointing.

8. desember 2024
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Svar fra FatFace - ILKLEY 2

Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

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