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FatFace - GUERNSEY 2 Anmeldelser 28

TrustScore 3.5 av 5

3,6

Beliggenhet

Bytt filial

29 The Old Bank, High Street, GY1 2JX St. Peter Port, Guernsey, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My daughter lives in Fat face clothes, the clothes arent cheap but wears extremely well. The quality of materials used are phenomenal. Infact she grows out of the items (i buy big to get 2 seasons wea... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Christine in the Guernsey store was funny as…, really helpful and her advice was great. Whenever I visit Guernsey from Switzerland I always find my way to Fatface and buy something. Love the material... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I am still waiting for a notification my order has been received by the local shop. Only a week over the due date so far!! Tried calling many times and no one ever answered the phone.

Selskapet har svart

Vurdert til 5 av 5 stjerner

it has great employees who are very friendly and will always help and support you if you need anything! i love the style of the clothes and how there is a range of style but not too wide that it is ov... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Klesbutikk
  2. Butikk for motetilbehør
  3. Herreklesbutikk
  4. Dameklesbutikk

Skrevet av virksomheten

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Kontaktopplysninger

  • 29 The Old Bank, High Street, GY1 2JX, St. Peter Port, Guernsey, Storbritannia

  • 01481 715990

3,6

Middels

TrustScore 3.5 av 5

28 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 1 av 5 stjerner

Items got sent to wrong store-never arrived

Items got sent to wrong store, then never arrived at store I ordered them to, shop had to call customer services as I never got email to confirm them arriving -they said one item was no longer available to re-order (strangely that one was available still on website- and other item that they said was in stock isn't now) had to drive to shop 3 times in all , no idea where my order went , all very strange and I could not get refund in shop to buy whilst there so will have to re visit again to re-use my refunded gift card (gift card refund arrived next day by email so too late to shop) so a bit of a faff and very disappointing

28. april 2026
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Svar fra FatFace - GUERNSEY 2

Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE

Vurdert til 5 av 5 stjerner

Easy

Easy to order online and have it delivered to store for pickup. Staff very friendly.

19. april 2026
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Svar fra FatFace - GUERNSEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 2 av 5 stjerner

Not pleasant

Lady serving me on the till was very pleasant on the other hand older lady standing next to her with her facial expression she made me feel like I don't belong there just because I don't wear branded things, she made feel small and not welcomed so that was probably the last time I have visited the shop.

30. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - GUERNSEY 2

Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE

Vurdert til 5 av 5 stjerner

Returning item

needed to return item and get different size , which was done by the lady in the store very quickly -she was most helpful.

26. januar 2026
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Svar fra FatFace - GUERNSEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 1 av 5 stjerner

I am still waiting for a notification…

I am still waiting for a notification my order has been received by the local shop.

Only a week over the due date so far!!

Tried calling many times and no one ever answered the phone.

4. januar 2026
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Svar fra FatFace - GUERNSEY 2

Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Vurdert til 5 av 5 stjerner

very friendly staff

nice shop helpful staff when returning so goods i brought on line

26. desember 2025
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Svar fra FatFace - GUERNSEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Nice and easy transaction and delivery…

Nice and easy transaction and delivery to my selected store

12. august 2025
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Svar fra FatFace - GUERNSEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 5 av 5 stjerner

Good service and great t-shirts.

Good service and great t-shirts.
Easy return process

18. juli 2025
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Svar fra FatFace - GUERNSEY 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Vurdert til 4 av 5 stjerner

Products are first class but the change…

Products are first class but the change of delivery company is very disappointing

24. november 2024
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Svar fra FatFace - GUERNSEY 2

Hello! thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Vurdert til 5 av 5 stjerner

I ordered an item on line which wasn’t…

I ordered an item on line which wasn’t suitable and I returned to my local store with no problem. Went on to order in another item. Great service 👍🏻

28. juli 2024
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Svar fra FatFace - GUERNSEY 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Vurdert til 5 av 5 stjerner

Friendly service

Friendly service, help choosing garments, lovely garments.

27. juli 2024
Anmeldelse skrevet uten oppfordring
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Svar fra FatFace - GUERNSEY 2

Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have had such a great experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
Take care. -SM

Vurdert til 5 av 5 stjerner

Excellent service from assistant who…

Excellent service from assistant who ordered an item for me without VAT or postage and told me it would be delivered to my address.! What service and the t shirt arrived a week later.

11. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til FatFace - GUERNSEY 2

Svar fra FatFace - GUERNSEY 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Vurdert til 5 av 5 stjerner

fat face 5 star review

it has great employees who are very friendly and will always help and support you if you need anything! i love the style of the clothes and how there is a range of style but not too wide that it is overloading, an amazing place to shop!!

31. mars 2024
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Svar fra FatFace - GUERNSEY 2

Hi there, thank you for your lovely 5* review. We are very happy to hear of the positive experiences you have had in-store as well as a love for our range of clothing! Thank you for being an amazing customer. Warm Regards TS

Vurdert til 5 av 5 stjerner

Excellent service from Cassidy

Excellent service from Cassidy in the St Peter Port Guernsey store. Helpful suggestions and assistance in the fitting room with sizes. Impressive and appreciated!

8. april 2024
Anmeldelse skrevet uten oppfordring
Logoen til FatFace - GUERNSEY 2

Svar fra FatFace - GUERNSEY 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Vurdert til 5 av 5 stjerner
Logoen til FatFace - GUERNSEY 2

Svar fra FatFace - GUERNSEY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Vurdert til 2 av 5 stjerner

The fit was not as shown on the label

The fit was not as shown on the label. This has happened before. There appears to be no consistency in size. The trousers had to be returned for a refund.

17. desember 2023
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Svar fra FatFace - GUERNSEY 2

Good afternoon,

Thank you for taking the time to leave us your review.

I am sorry to read that you encountered an issue with the sizing of your trousers. I will be sure to pass this on to the appropriate team for review.

All the best, MM

Vurdert til 5 av 5 stjerner

Perfect Christmas Jumper

I love this jumper. It feels so soft and is lovely and warm. The fit is perfect. I am a 10/12 in FatFace. I chose the size 12 as I wanted it to be loose fitting and it is just right.

10. november 2023
Logoen til FatFace - GUERNSEY 2

Svar fra FatFace - GUERNSEY 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Vurdert til 5 av 5 stjerner

Fatface kids clothes 👌👍

My daughter lives in Fat face clothes, the clothes arent cheap but wears extremely well. The quality of materials used are phenomenal. Infact she grows out of the items (i buy big to get 2 seasons wear) and there still immaculate to hand down to others afterwards. Keep up the good work with the eco friendly, natural/nature designs.

15. august 2023
Logoen til FatFace - GUERNSEY 2

Svar fra FatFace - GUERNSEY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

Vurdert til 5 av 5 stjerner

Christine in the Guernsey store was…

Christine in the Guernsey store was funny as…, really helpful and her advice was great. Whenever I visit Guernsey from Switzerland I always find my way to Fatface and buy something. Love the material and the designs. I’d only suggest more V-neck T-Shirts which compliment guys who actually have fat faces 😂

19. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til FatFace - GUERNSEY 2

Svar fra FatFace - GUERNSEY 2

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Vurdert til 5 av 5 stjerner

Quality dress

The dress is very good quality and I am delighted with it

27. juni 2023
Logoen til FatFace - GUERNSEY 2

Svar fra FatFace - GUERNSEY 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care, EP

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