Delivery delayed no reason given clearly not issue with the Colchester store where staff are very helpful
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fatface is a very good quality clothing outlet where their items are very well made and long lasting as they can be worn over and over again and never shrink of go out of shape when washed. Their clo... Vis mer
Selskapet har svart
I ordered Margot boots on line & collected & returned them to Colchester Fatface store - the boots were nice & good quality but just not for me. Colchester Fatface is a pleasure to visit. The staff... Vis mer
Selskapet har svart
Placing online order was easy and NHS discount was applied on already reduced price items,which was great!!!! Great communication through emails and timely delivery of click and collect. Store was inv... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
2/3 Trinity Street, CO1 1JN, Colchester, Essex, Storbritannia
- 01206 761472
4,8
Enestående
146 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always happy with Fatface
As always the quality of clothes purchased was very good. Never been disappointed with Fat face. Prompt delivery.
25. november 2024
Svar fra FatFace - COLCHESTER
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Helpful staff in local shop (Colchester,Essex)
Helpful staff in local shop and great range of mens clothes
13. oktober 2024
Svar fra FatFace - COLCHESTER
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Always easy to order and collect from…
Always easy to order and collect from store. Staff are really friendly and helpful.
16. august 2024
Svar fra FatFace - COLCHESTER
Good morning Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
No quibble returns .
Although the pyjamas didn't fit me well, they were beautiful. Returning them to the shop was easy.
15. august 2024
Svar fra FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Qick online delivery
Qick online delivery, easy returns and no quibble returning in store and staffreally helpful
14. august 2024
Svar fra FatFace - COLCHESTER
Good Morning
Thank you for your review.
I am so pleased to hear that you received your items quickly.
We hope you love your new items!
EP
Svar fra FatFace - COLCHESTER
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Beautiful clothes and easy to buy…
Beautiful clothes and easy to buy online, particularly handy if you see something you love in store and need a different size than in stock.
23. juli 2024
Svar fra FatFace - COLCHESTER
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very helpful and welcoming staff in…
Very helpful and welcoming staff in Colchester fatface shop where I collected my dress. I asked if they minded if I tried it on in the fitting room, which was fine. Dress is lovely, the right weight of fabric and hangs nicely.
27. juli 2024
Svar fra FatFace - COLCHESTER
Hi Anne
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Svar fra FatFace - COLCHESTER
Hello Catriona
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar fra FatFace - COLCHESTER
Hello Tim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Colchester staff always friendly- nice…
Colchester staff always friendly- nice to see the same staff that now know me! Nice website, quick delivery.
17. juni 2024
Svar fra FatFace - COLCHESTER
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Svar fra FatFace - COLCHESTER
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Great customer service
The customer service was very good - both people I spoke to were friendly and helpful.
23. juni 2024
Svar fra FatFace - COLCHESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Friendly and efficient
16. juni 2024
Svar fra FatFace - COLCHESTER
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Colchester store to be so friendly and efficient. I hope you continue your visits with us.
All the best, MM
Stylish service
Great product, free delivery and returns to shop and excellent friendly service.
19. juni 2024
Svar fra FatFace - COLCHESTER
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Free delivery to there store
Free delivery to there store. Great option. Shorts a great too.
5. juni 2024
Svar fra FatFace - COLCHESTER
Hello Kevin,
Thank you for your review.
I am delighted to hear about your positive experience with us. Enjoy your new shorts!
Have a great day!
Take care, ED
Svar fra FatFace - COLCHESTER
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have received great service instore. We hope you love your order!
Take care. -GM
Always easy to order online and in…
Always easy to order online and in store. Staff always very helpful. I had to exchange my items for a different size and it was no problem whatsoever. Very happy customer.
22. mars 2024
Svar fra FatFace - COLCHESTER
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great pair of jeans and great service
Great pair of jeans, two of them, and a lot of help from the shop in Colchester, getting the right size online.
13. februar 2024
Svar fra FatFace - COLCHESTER
Hello TIm
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff very polite swift delivery love…
Staff very polite swift delivery love buying clothes and shoes at Fatface
3. februar 2024
Svar fra FatFace - COLCHESTER
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had a great experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon!
Take care. -GM
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.