Had a fabulous time at chester fatface getting styled and advice on clothes and colours from the wonderful Debbie. She was amazing and so lovely I felt like a new person! The stylist appointments... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The girls in the Chester shop are fantastic ,really helpfull and know their product well. I’ve been shopping here for years, this time I had lost a lot of weight and needed a new wardrobe (and look) I... Vis mer
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Love FatFace! As a brand they genuinely have lovely clothes in decent sizes and, being a petite lady, it makes me very happy that they do short versions of most items. Always have a good experience, w... Vis mer
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I had a lovely shopping experience yesterday at the Fatface store in Chester with Debs the personal stylist. She was very knowledgeable about the products they had in store. I tried on things that I w... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
11/13 Eastgate Street, CH1 1LG, Chester, Cheshire, Storbritannia
- 01244 311486
4,9
Enestående
244 anmeldelser
Ber kundene om å skrive anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra FatFace - CHESTER 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Love how you show the outfit on…
Love how you show the outfit on different size models, helps make your choice.
24. januar 2024
Svar fra FatFace - CHESTER 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying the ways in which we present our items and our approaches to this. I hope you continue to enjoy your shopping experience with us.
Take care, MM
Shop and website were fab
Had called into the Chester shop for a jacket but they didn't have my size. Nevertheless, the staff there were fab, and picked up a little something for the grandson while I was in. Ordered the jacket from the website and it arrived promptly and as ordered. Happy all round.
22. januar 2024
Svar fra FatFace - CHESTER 2
Good Afternoon Martin,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Chester Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Excellent customer service
Returned a jacket to Chester store - excellent customer service. Even got my postage returned.
Would definitely buy from Fatface again knowing it is so easy to return goods.
14. januar 2024
Svar fra FatFace - CHESTER 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Ordering made easy
Ordering made easy, updated about the package and delivered on the stated day.
13. januar 2024
Svar fra FatFace - CHESTER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Svar fra FatFace - CHESTER 2
Hello Stephen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
First class
Always happy to shop in Chester, helpful friendly staff, not pushy and always make your visit a pleasant experience .
29. desember 2023
Svar fra FatFace - CHESTER 2
Hello Paul
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Returned items twice into Chester…
Returned items twice into Chester branch and twice I was deducted money instead of a refund, suggest you consider retraining your till staff. Now I have to wait 3 to 5 days for the refund plus the additional deduction, priceless!
21. desember 2023
Svar fra FatFace - CHESTER 2
Good Morning Derek,
Thank you for taking the time to leave us a review!
I am sorry to hear of the issue you have had instore. I have looked into this for you and can see this matter has been rectified by one of our customer service team.
I have passed this feedback on to the store and this will be looked into. We really appreciate your feedback regarding this matter.
Again, I apologise for any inconvenience this has caused.
Kind Regards, JW
Chinos are just right for me
Chinos are just right for me - the fit, look, just right!
Need more selection in store, always have to order online.
28. desember 2023
Svar fra FatFace - CHESTER 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your new purchase and that your chinos are a good fit. Regarding choice in store, I will be sure to pass your comments on to the appropriate team.
All the best, MM
Excellent quality
Excellent quality, delivered quickly into store and hassle free collection :)
13. desember 2023
Svar fra FatFace - CHESTER 2
Good morning,
Thank you for taking the time to leave us your review. I am so pleased that you found that your order arrived quickly to store and that collection was easy. I hope you continue to enjoy our products just as much as we do.
All the best, MM
Great
Great quality, tasteful fashion! Wide choice, excellent service. Prompt delivery.My go to place towards Christmas and never fails to deliver.
11. desember 2023
Svar fra FatFace - CHESTER 2
Good morning,
Thank you for taking the time to leave us your review. I am so pleased that you are loving the quality of our items and that delivery was quick. I hope you continue to enjoy our products just as much as we do.
All the best, MM
Great product well made and good…
Great product well made and good quality , had similar shorts in past and last for ages
30. november 2023
Svar fra FatFace - CHESTER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great choice of clothes
Great choice of clothes. Very easy to order, came very quickly, quality and fit excellent. Had to return some items in store as I’d ordered a size too small. Superb service and so easy.
28. november 2023
Svar fra FatFace - CHESTER 2
Hello Gail thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very easy to order and pick up
Very easy to order and pick up. Quality of clothing is excellent.
25. november 2023
Svar fra FatFace - CHESTER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Superbly made & designed clothes
Superbly made and designed clothes that look grand, are always durable and well fitting. My go-to store all year round. The staff are always very friendly, super helpful and a pleasure to talk to. Thanks so much, keep up the good work! : )
27. november 2023
Svar fra FatFace - CHESTER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Friendly, helpful staff
I was collecting an online order and buying something in store. Staff are always friendly and helpful.
20. november 2023
Svar fra FatFace - CHESTER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Efficient
Efficient. Communicates. Timely. Pleadant staff. Helpful. Great Merchandise. Thank you
24. november 2023
Svar fra FatFace - CHESTER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Efficient and quick as usual
Efficient and quick as usual. Good that returns can go to shop. Appreciate that enormously.
22. november 2023
Svar fra FatFace - CHESTER 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Always love Fat Face
Click and collect, beautifully packed and lovely staff at Chester. - and great merchandise in the shop.
23. november 2023
Svar fra FatFace - CHESTER 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Svar fra FatFace - CHESTER 2
Good Afternoon Gwynn,
Thank you for taking the time to leave us a review!
I am happy to hear you like our products! We appreciate your positive feedback about the service you received in our Chester store!
We look forward to welcoming you back soon!
Kind Regards, JW
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