Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Vis mer
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James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explain... Vis mer
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I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Storbritannia
- 01256 352103
4,8
Enestående
166 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thankyou, Jane
Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your friendly and professional customer service when we finally made it to the Basingstoke store in the afternoon was so welcoming and helpful. We left with the last size 10 beautiful, perfect dress for our Summer wedding. Thank you! A very happy customer indeed.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff are always more than willing…
The staff are always more than willing to help, they go above and beyond
I have a medical condition and they always help me with this to buy clothes
27. juli 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience
Dress is lovely and well priced. As described on website.
23. juli 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
James!
James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explaining looks, fashion, fits and how FatFace is B Corp! This guy is a gem! I will certainly be sharing this experience he made me feel as ease and confident.
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service FatFace
The staff at the Basingstoke store have been very helpful. Being 6ft 5ins, the ability to try stuff on, then order the ‘tall’ size for delivery is perfect.
Well done FatFace! My go-to store, for quality and a great fit.
7. juli 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service.
1. juli 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quick online ordering with delivery to…
Quick online ordering with delivery to local store. Easy process to collect from store. Both items purchased are good quality and perfect fits.
26. juni 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely clothes
I visited the Basingstoke and bought some lovely clothes but had to order the trousers online as you don't stock short lengths in store which is frustrating. However I was able to use my Blue Light card for a discount both in store and online which was a bonus! The online order arrived as expected.
22. mai 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love Fatface products their jeans are…
I love Fatface products their jeans are just the best! I also like the ethos of the company.
I had online returns to be processed in store and this was handled in a breeze, no problem.
I bought another couple of bits in store but despite discussing and showing my Blue Light Card the discount wasn't taken off and I didn't realise this until I got home.
19. mai 2026
Svar fra FatFace - BASINGSTOKE 2
Hi Caroline
Thank you for taking the time to leave your review
We're really sorry to hear that this has happened. Please re visit your local FatFace store, with your items, receipt and Blue Light card where a member of our friendly team will be able to assist.
Thank you, LE
Easy to order
Easy to order. Collection in-store was quick and efficient. Products exactly as described. Would recommend.
11. mai 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Happy Customer
When ordering online always comes the same day you choose. When a recent order had not arrived after a few days they were very helpful on the phone to resolve this issue.
The staff in my local store are very helpful and always are very happy to see you
.
Quality of all goods I have bought ate very good
.
30. april 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface are a great retailer
Fatface are a great retailer. The shop always looks well stocked &tidy. It feels like walking into a very expensive & luxurious shop. Ordering online is easy & im kept up to date with my orders. I never have any problems if I have to return anything.
24. april 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dress for Easter
Fat Face is a really nice shop with great quality clothing and friendly service.
7. april 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service on line and in shop.
Good service on line and in shop.
Dungarees sadly much too baggy & long. I am a 14 regular...returned today.
Never mind. You have a lovely selection at the moment.
20. mars 2026
Svar fra FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
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