FatFace Banbury, Oxfordshire. Went in to this shop today and would like to say a huge thank you to SARA who was absolutely amazing. Fabulous customer service, so helpful. After a major operation and... Vis mer
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Beliggenhet
Bytt filialUnit 19 Banbury Gateway Shopping Park, OX16 3AB Banbury, Oxfordshire, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Local Store Gateway Banbury, staff are friendly but professional, do not hassle you while browsing which can make one uncomfortable, so a huge plus. The staff give honest opinions, will give fantastic... Vis mer
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I visited the shop and found staff to be friendly and polite. I tried on a dress and found that a couple of buttons were missing from it. Although I was offered a discount in lieu of the missing butto... Vis mer
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Great customer service. Very easy to order. Good quality product and nice fit, as described. Order arrived on time and the staff at the local store were delightful to deal with - very helpful and plea... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Kontaktopplysninger
Unit 19 Banbury Gateway Shopping Park, OX16 3AB, Banbury, Oxfordshire, Storbritannia
- 01295 276241
4,8
Enestående
176 anmeldelser
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Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Staff very helpful & efficient
4. desember 2023
Svar fra FatFace - BANBURY
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Banbury store to be so helpful and efficient. I will be sure to pass on your lovely comments to the team.
Take care, MM
Brilliant service
Brilliant service, ordered online and was ready to collect within a few days. Nice easy collection and store staff were very polite and extremely efficient
7. desember 2023
Svar fra FatFace - BANBURY
Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Svar fra FatFace - BANBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
I generally don’t write reviews but….
I generally don’t write reviews but we had such a wonderful experience in your store that I had to.
The staff were so helpful, went an found different sizes & clothes for both my children, I have very tall children and struggle to find clothes that fit them as the clothes are designed to, they are often too short in the arms, or too baggy in the waist, but we had no issue finding lots of things for both of them, usually it takes my daughter hours to find something to buy that she likes, but we were in and out within about 45mins, with both having multiple new outfits, the stockroom clerks were just so helpful, & accommodating to our needs, each member of staff greeted us with a smile, good manners and a helpful attitude, each one of them is a credit to your company!.
Thank you for making our shopping trip stress free, because I hate shopping and not being able to quickly find what I want.
2. desember 2023
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - BANBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Fast friendly service.
29. november 2023
Svar fra FatFace - BANBURY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good value for money
10. november 2023
Svar fra FatFace - BANBURY
Good Morning Stephen,
Thank you for taking the time to leave us a review!
We really appreciate your positive feedback regarding the value of our clothing! We cannot wait to be welcoming you back soon!
Have a great day! - JW
Great service
Very helpful staff suggested I look on line, quick delivery and the shirt was half price!!
2. november 2023
Svar fra FatFace - BANBURY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fantastic good quality love both tops
20. oktober 2023
Svar fra FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Quick processing my order
Quick processing my order. I mistakenly ordered same items twice. Two parcels to Royal Mail Click & Collect went astray. Jordan at Banbury branch extremely helpful as was Customer Service and staff in Banbury letting me know when items were delivered. Katie very helpful and Jordan dealt efficiently with refund for cardigans I had ordered twice.
17. oktober 2023
Svar fra FatFace - BANBURY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy online transaction with store…
Easy online transaction with store collection where the assistant was friendly and helpful
23. oktober 2023
Svar fra FatFace - BANBURY
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Excellent
Absolutely fabulous service from ordering, Face Face keep you posted all the way.
Collection from shop, always polite and prompt.
Love shopping there 😀
16. oktober 2023
Svar fra FatFace - BANBURY
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! KS
Very friendly staff
Very friendly staff, makes me feel an important person. As I visit very often, they make me feel like a friend.
19. oktober 2023
Svar fra FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
My first time with Fatface and a good experience
The in store staff were very helpful when I needed to change the size of the item I’d ordered
16. oktober 2023
Svar fra FatFace - BANBURY
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
New customer to Fat Face
As a customer of M&S, I have been disappointed with their product. Found Fat Face on the same retail park. Decided to purchase a pair of jeans! Size 32s fitted perfectly. So i ordered this pair. Online shopping experience is good.
13. oktober 2023
Svar fra FatFace - BANBURY
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I like what I bought
I like what I bought. And it was easy to pick it up from my local shop
11. oktober 2023
Svar fra FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Lovely friendly staff in the Banbury…
Lovely friendly staff in the Banbury store. They couldn't have been more helpful. Lovely clothing. I wasn't even looking for anything in particular and ended up buying 2 dresses, a skirt, and a pair of trousers.
15. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - BANBURY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely week, KS
Exceptional service by the staff at…
Exceptional service by the staff at Banbury.
Very helpful in assisting with picking items to go with a dress.
Without a doubt will visit the store again.
14. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - BANBURY
Good morning,
Thank you so much for taking the time to leave your review.
I am so pleased that you had such a great experience in our Banbury store and that you found the crew to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Brilliant staff
Very pleasant experience shopping in the Banbury Fat Face. Staff are so helpful and go the extra mile to satisfy all needs.
29. september 2023
Svar fra FatFace - BANBURY
Thank you for your 5* review regarding your recent visit to our Banbury store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Lovely service from Sarah
Lovely service from Sarah, so helpful 😊
4. oktober 2023
Anmeldelse skrevet uten oppfordring
Svar fra FatFace - BANBURY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Svar fra FatFace - BANBURY
Hi Hayley
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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