Fasttrack Anmeldelser 

63
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I paid today at the Brussels airport for a fast track for two persons - nothing! No answer on calls, on what’s up or whatsoever to help. Sorry did not check them before! First they wrote that it can... Vis mer

Vurdert til 4 av 5 stjerner

Was quick to buy the pass; it didn’t save me much time (maybe 10min) definitely a disclaimer „how much time you can save“ would be great. Overall not bad but airports could maybe offer a discount when... Vis mer

Vurdert til 5 av 5 stjerner

Fast track is brilliant! A very significant and important tool. It offers services that could be unavailable from the original vendor/airports otherwise. I have had bad and good experience with the op... Vis mer

Vurdert til 1 av 5 stjerner

DO NOT BUY FAST TRACK FROM THIS COMPANY IT IS A SCAM. NEVER RECEIVED THE PASS AND WHEN I GOT TO AIRPORT THEY ADVISED THEY DO NOT ACCEPT FROM THIS COMPANY AND IT IS A SCAM AND THEY WILL TAKE £80 EVERY... Vis mer

Selskapet har svart


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

63 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 33 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(63)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Disappointing and not responding

I paid today at the Brussels airport for a fast track for two persons - nothing! No answer on calls, on what’s up or whatsoever to help. Sorry did not check them before! First they wrote that it can take up to 150 minutes before we get the priority tickets, and with every next check the minutes were growing rather than decreasing. When it reached 180 minutes I stopped checking hoping to get the tickets but - NOTHING! Do not use them! Go rather to the sites of the airports.

And update - at 20,59 (I have a screenshot) I received an info that my passes have ….. EXPIRED! EXPiRED! Scammers!

16. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Total scam

Total scam, I have paid 350 euro for service at my arrival in Barcelona, which was not provided. I have been attempting for one week to get a refund without success. STAY AWAY from this company. April 2026

24. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Scammer do not purchase

The compnay is a scammer the general fastrack ticket can be purcase for free at the ariport website.

31. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Fasttrack

Svar fra Fasttrack

Dear Marcello,

We'd like to clarify a few important points.

Fast Track Flights is a third-party provider of Fast Track passes, used by travellers across multiple airports. We do not claim to replace airport offerings; rather, we provide an alternative, convenience-based service that allows customers to pre-book Fast Track access in one place and store their passes digitally (e.g., via Apple or Google Wallet).

Our service is designed for travellers who prefer a centralised booking experience and added convenience.

If you experienced any issues with your pass, we’d be happy to look into this further. Please feel free to share your booking details with us so we can assist and ensure the matter is properly reviewed.

Vurdert til 5 av 5 stjerner

Easy to use, with good airport coverage

It’s the most straightforward way to get FastTrack for different airports. I travel a lot, so finding the right website/provider, then filling out 5 different forms, was always a hassle. And getting a digital pass instead of old-school papers makes the whole experience very nice too.

10. november 2025
Vurdert til 5 av 5 stjerner

Reliable App with great potential

FastTrack.flights demonstrates strong usability and trust-building features. The app offers an intuitive interface, a logical workflow, and a stable overall experience, making it easy for users to navigate and rely on. Support is readily accessible and appears to respond promptly when needed. The presence of an IATA disclaimer regarding independent operation and adherence to industry standards further reinforces transparency and credibility.

Additionally, the platform shows potential for even greater user confidence by incorporating a more visible support/contact section, a concise privacy and security overview, clearer partner and data-source informationt.

Overall, FastTrack.flights stands out as a trustworthy and user-friendly solution, providing a solid foundation for long-term use.

14. november 2025
Vurdert til 5 av 5 stjerner

Life saver

Literally saved me from missing my flight I have seen the add before on IG but I am glad I remembered it when I arrived and saw the queue on security it took me only a few minutes to download the app get the qr code I wasnt sure I can get it that close to departure time but i spoke to someone in customer support and they confirmed that it worked

Thank you so much

16. august 2025
Vurdert til 5 av 5 stjerner

great app

giving a 5-star for the app user experience, really easy to buy fast track with just a few clicks and you also get notified of the fast track lane operating hours.

14. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great help at the airport, especially when traveling with children

We used FastTrack for the first time this summer because we were traveling with two small children and wanted to avoid long waits.
The purchase process itself was quick and straightforward. Confirmation arrived immediately, everything was explained step by step.
At the airport, we quickly went through the FastTrack line, which literally saved our nerves because the children were already nervous.
We will definitely use this service again and recommend to our frineds. :)

8. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Time saver

You managed to save some time to browse the shops at the airport and will definitely be purchasing again..

26. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I purchased pass

I purchased the Fast track pass, and it significantly improved my airport experience. There were no long waiting times, and I was able to calmly board the plane.

18. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Update

Update - fast track have tried to remove my review saying “I have the wrong domain”. I do not, and have the screenshot to prove it.

Immediate credit card fraud happened…
Immediate credit card fraud happened after booking via this website.

Used a brand new card, first service i used with it and I had a whole heap of fraud transactions on my card an hour after

To clarify:

I used my card only once that day — on your website.

Within one hour, multiple unauthorized charges were attempted using that card.

No other websites, merchants, or apps were involved, eliminating other potential sources of compromise.

Update - in response to reply

Seems like a very stock response. while technically “you may not store my card,” that doesn’t mean the site is secure or that card data wasn’t intercepted en route.

While you state that your website uses industry-standard encrypted gateways and that card details are not stored, my experience, combined with a technical review of your platform suggests there's probably a deeper issue worth immediate investigation.

Given this, I took the time to analyze your site infrastructure. Here are several observations that raise red flags:

No Visible Integration with Trusted Payment Providers
There is no sign of established gateways like Stripe, Adyen, or PayPal. If you are handling card input fields directly or passing card data through your own backend, this introduces serious PCI compliance risks.

Potential Frontend Vulnerabilities
Your site is built using Nuxt.js, which dynamically renders JavaScript. If any of your internal scripts or third-party libraries (e.g., Zendesk, SweetAlert2) are compromised, they could easily capture form input — especially card numbers — before submission.

Lack of Clear Payment Security Practices
Your public-facing code does not indicate the use of PCI-compliant input tokenization (e.g., iFrames or hosted fields from your processor). If card fields are rendered directly on your domain, any script running on the page could have access

21. mai 2025
Anmeldelse skrevet uten oppfordring
Logoen til Fasttrack

Svar fra Fasttrack

Dear M T,

Thank you for taking the time to share this feedback. We take any report of potential card misuse extremely seriously, so we conducted a full review of our payment system, and the specific checkout flow you used. Our checkout is powered entirely by Stripe’s PCI-compliant payment infrastructure. Card details are entered into secure Stripe-hosted iframes that are isolated from our website by the browser, which means that neither we nor any 3rd party script or attack can ever see, handle, transmit, or store card numbers, expiry dates, or CVC codes at any point. Nothing in our system indicates any form of compromise, interception, or unauthorized access. We understand how worrying card fraud can be and we do not dismiss your experience in any way, but based on the data we have reviewed there is no evidence that the issue originated from our platform. If you would like us to share our findings with your bank or provide any further documentation, our support team is here to help and will gladly assist you directly.

Vurdert til 1 av 5 stjerner

Scam

Scam. Website "fasttrack.flights" offers non exists fast track service, for example on Kraków Airport.

8. oktober 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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