I sent the fascintaor I brought back well within the return policy time and sent it via signed postage. I sent several emails asking about my refund as there is no telephone contact for them and it w... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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After being let down by another supplier...they went out of way to help with last minute order. Sent pics of colours to match they chatted on WhatsApp and as promised all arrived next day. Encouraged... Vis mer
Difficult to match pink of my outfit but this clutch bag in "Parfait" was spot on! I'd seen it in a hat hire shop but ot was more cost effective to buy it online. Ordering was straightforward, bag ar... Vis mer
Outstanding value for money. Gloves are a perfect length for my vintage wedding look, great quality (they feel like they should be more expensive) and a beautiful ivory colour. Shipped quickly and wel... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Fascinators 4 Weddings for a wide selection of Fascinators and matching accessories.
Kontaktopplysninger
Storbritannia
- fascinators4weddings.co.uk
4,2
Bra
524 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very speedy delivery
17. august 2022
I have never ordered from…
I have never ordered from Fascinators4weddings before but was pleasantly surprised as I’ve ordered fascinators from other companies and they’ve never been great quality. I ordered the Failsworth Millinery Organza Leaves Fascinator in Ivory and when it came I was delighted. It looks well made and just looks quality. The delivery was very quick and I’m looking forward to wearing it for the races. Perhaps I’ll wear it to a wedding I have next year if it matches my outfit and if not I’ll be ordering another one!
8. august 2022
Fast delivery
Fast delivery, gorgeous hat. Thank you
4. august 2022
Anmeldelse skrevet uten oppfordring
Excellent customer service
Excellent customer service, fascinator was well packed into a large enough box to avoid any damage. Colour on website was exactly as shown and matched my outfit. Parcel arrived within 3 working days. I would definitely recommend using this company
3. august 2022
EXTREMELY patient and I was panicking…
EXTREMELY patient and I was panicking over a choice of 2 knowing that I'll be sending 1 back..seem really friendly.. definitely recommend xx
22. juli 2022
Very prompt delivery
Very prompt delivery. Arrived in good condition. Very pleased with my purchase.
19. juli 2022
I bought a yellow hat for a wedding…
I bought a yellow hat for a wedding. It was going to be very hot so I was looking for something to shield me from the sun during the wedding.
The hat arrived folded flat and was posted through the letter box. It unfurled over the next few hours and became well-shaped.
It was a sunshine shade of yellow, and many people complimented me on it. A great hat.
19. juli 2022
Lovely hat and matching bag Good…
Lovely hat and matching bag Good quality at a fair price
18. juli 2022
Lovely product as described and quick…
Lovely product as described and quick delivery service
12. juli 2022
Beautiful hat and speedy delivery 👍
11. juli 2022
Quick delivery
Fast delivery. Really pleased with my fascinator hat. Lovely quality for the price, ordered one in poppy red which was a lovely deep red and matched my dress perfectly. Very pleased & will be ordering again for future occasions!
10. juli 2022
Superb quality at fantastic price!
Ordered three hats as was unsure of colour to match two outfits I have. Was a little concerned about quality considering the great affordable price but trusted the reviews I found. Ordering was dead easy, they arrived very promptly and well packaged. The quality of the hats is superb.
Sadly one colour match was not good for my outfit but true to the picture on website, and so I have begun the returns process. Easy enough to do so am hoping there won’t be any issues with this.
I have never purchased a hat on line before for fear of it being one of those nightmare purchases which look great in the photo but are cheap and tacky in reality. The three I purchased are anything but. Great quality, look fab, and easy to order different colours of same hat if unsure. I am very impressed with my purchases and won’t hesitate to recommend or use them again.
I ordered Failsworth sinaway disc, and two failsworth Mini Discs. And to reiterate, only one being returned because doesn’t quite hit the mark with my outfit in terms of colour! If I could justify buying three hats I would! Think hubby might have something to say about it though…
6. juli 2022
Needed a fascinator urgently
Needed a fascinator urgently. Used on line chat facility and order was processed within minutes for a next day delivery. Hoping the colour is what I want
23. juni 2022
Anmeldelse skrevet uten oppfordring
The Returns process has put me off !
The fascinator arrived in good time & was lovely. However it was the wrong colour for my outfit. Returning items is a right faff!!!
First you have to e mail & cancel your contract with them. Then you have to complete a returns form. Then You return the item at your own cost. I returned the goods on 6th June. Delivered & signed for on 7th June.
2 full weeks ago. No acknowledgment. No refund. If you’re going to run an online business the service needs to be much better than this !
21. juni 2022
Svar fra Fascinators4weddings
Hi Leisa-Michelle
You've stated that the fascinator arrived in good time and was lovely. You've then given us a 1-star review! There must be some mistake?
Our returns policy is compliant with UK and EU law and is published on our website. We've decided not to provide free returns as it would mean increasing product prices by £2 for ALL customers and that doesn't seem fair. Many retailers charge for returns or expect the customer to pay.
Therefore, we've really not done anything wrong with your order. And yet you've given us a damaging 1-star review. I hope you'll either delete or amend this review so it is a fairer reflection of our company and your experience buying 'a lovely fascinator' from us.
Best wishes
Daniel
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