I formally report this scam, fraudulent agency to the FTC Bureau consumer protection department. This is completely scam located in India. DO NOT BUY OR USE THIS AGENCY. They unauthorized charge my cr... Vis mer
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Completely bogus business. Covid cancellation of flights to Jamaica in 2020 and farescam STILL refusing to issue a refund because they are “waiting” for a refund from Caribbean airlines…..for 2+ YEA... Vis mer
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They DO NOT refund money even after the airlines have refunded them the money for a flight cancelled by the airlines. They deduct money inspite of airlines giving full refund!! CAL has refunded full a... Vis mer
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Well, This is very disgusting to see their rates totally different on website and on customer service end. I have to postpone my ticket and asked them to rebook my flight to certain date which I can s... Vis mer
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Same as everyone took money from my…
Same as everyone took money from my account sent me an email saying my booking did not go through. Do not use farescan called the number provided I got a fax line
10. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage, we shall try our level best to resolve this in your favour.
Thank You
Farescan
Should be named farescam
Should be named farescam. They advertised a flight for one price and charged me 3x time that. I called twice the first time I gave my prn number to their customer rep and was placed on hold for 15 min. She never checked back in with me and eventually disconnected. I called back I got a man. His customer skills were but except he knew what to tell you to get you off the phone. I never got an email like he told me. I emailed the company and haven't heard from anyone. Not only will I never use farescam I am no longer using kayak either. I will stick with skyscanner this is the second time of me having some mess with a third party in which the deal with. I deserve a call
6. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request and it should be processed to you in the original form of payment soon.
We appreciate your patience and understanding.
Thank You
Farescan
ROBO TOTAL FARESCAN NO COMPREN NADA…
ROBO TOTAL FARESCAN NO COMPREN NADA ASI LES PROMETAN TODAS LAS FLEXIBILIDADES SON UNOS MENTIROSOS Y SON TAN SINICOS QUE SE ATREVEN A RESPONDER LAS QUEJAS OFRECIENDO AYUDAR A RESOLVER EL PROBLEMA 😡😡😡SINICOS MI VUELO ERA EN ABRIL Y EL AEROPUERTO DE PERÚ ESTUVO CERRADO POR LA PANDEMIA Y CUANDO LLAMO LES PIDO REPROGRAMAR MI VUELO DANDO LA OPORTUNIDAD QUE ME DEN FECHAS DESDE SEPTIEMBRE A DICIEMBRE POR DOS SEMANAS EN LAS FECHAS QUE ELLOS TENGAN Y ME SALE CON QUE LO ÚNICO QUE TIENEN ES EN AERO MÉXICO CON UNA ESCALA DE ESPERA DE 10 HORAS Y QUE TENGO QUE PAGAR CASI 600 DÓLARES MAS ESTO ES UN ROBO ESPERO QUE MAS PERSONAS SE UNAN EN ESTAS QUEJAS PARA ASI EVITAR QUE SIGAN ROBANDO SINVERGÜENZAS
6. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. One of our supervisors will get back to you soon and resolve the issue. We apologise for all the difficulties you may have faced.
Appreciate your patience and understanding.
Thank You,
Farescan
This business will not last long
charged me for a flight, but told me it was overbooked and didn't give me a ticket. So I bought a ticket with someone else. Still trying to get my money back from them.
3. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
Was charged $1,407! NO TICKETS
Tried booking frontier flights to Vegas through Kayak, 2 tickets from LA at $55, with bag the total came to just over $200. Received an email shortly after that my flight could not be booked. However; I had a pending charge for .. $1,407!!!!
I called the airline to see if this was an active booking and it was not! Frontier told me there was no booking for me and that my reservation was declined.
Tried calling FareScan to dispute and they just give you the run around. This is a complete SCAM!
I don't know why Kayak uses them, but I will not be booking through them anymore.
Update 3/12: We are continuing to get the run around. We have filed escalations with FareScan and Kayak, with no help issued.
In response to FareScan’s check in below, your customer service skills are horrible at your center. I can’t believe the way they have spoken to us. They yell, they talk over the customer, and they send you into absolute confusion.
If any one is reading this thinking of booking with Kayak or FareScan, I am begging you DO NOT! $1400 loss on my household has been devastating and neither company has put forth genuine concern in any professional manner.
3. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage, we shall try our level best to resolve this in your favour.
Thank You
Farescan
Big fraud company
Big fraud company, dont go by cheap tickets they will loot you if ever you need to cancel or modify your ticket later.
They did not even leave covid cancellations, and are charging any where 200-400$ fee for a ticket which has gotten cheaper.
3. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
SCAM FRAUD I booked fights with Farescan and due…
I booked fights with Farescan and due to COVID19 the US banned travel. We were told by the U.S. Dept of Transportation that all flights needed to be refunded. When we contacted Farescan they said they were not responsible for the refund thought it was with Farescan we booked travel. The airline has filed bankruptcy and Farescan is telling me to get the refund from the airline regardless of the fact i booked with them. They guarantee absolutely nothing and will never make an exception nor a refund. I am looking into the Class Action Lawsuit with another reviewer here with a similar experience. Contact him and lets put these scammers out of business. You get absolutely zero customer service. They speak over you the entire time telling you over and over how they refuse to give refunds. Thank God i placed this $4,658.00 on a credit card that i can dispute and be refunded. I just let Farescan know they can deal with my credit card company instead and bad reviews. Never use Farescan... pay the extra $30 a ticket... youll save in the long run. Horrible horrible company
1. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request to the airline and are waiting for the airline's approval.
Once we receive the approval, the refund would be processed to you in the original form of payment.
We appreciate your patience and understanding.
Thank You
Farescan
Bunch of Liars and Stealers
Bunch of Liars and Stealers. My flights to Spain got cancelled in September 2020 and I received confirmation email from these guys stating refund has been approved. I have been chasing them since then for my refund but they don't seem to care for their customers. There is this guy Everett who was in contact with me last year and now doesn't seem to come over phone anymore and whenever you ask them to connect you with their supervisor they just hang up the phone. After reviewing all reviews and feedback I realized the only way to teach these guys a lesson is to file fraud claim via your credit card company so that when big banks get involved these liars have no choice but to settle. The bank asked me for proof of refund confirmation and I forwarded them the email. They informed me that there is 3 weeks of review time and within that time if I don't receive an update or refund from these scammers, bank would go ahead with the claim and take the matter in their hands. Farescan Scammers if you are reading this you know your deadline now.
1. mars 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
We have already forwarded a refund request to the airline and are waiting for the airline's approval.
Once we receive the approval, the refund would be processed to you in the original form of payment.
We appreciate your patience and understanding.
Thank You
Farescan
FARESCAM
STAY AWAY!!! I've been fighting this company for three months for a refund for a reservation that was not booked. I've never experienced this much runaround from a business before. They are thieves. I have no idea how they're connected to Kayak.com but I'll never use either service again.
FARESCAM = FRAUD
24. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
THIS IS A SCAM!!
THIS IS A SCAM!!! THEY WILL TELL YOU THAT THE SEAT IS TAKEN AND THEY WILL NOT CHARGE YOUR CARD, BUT THAT'S A LIE. DISPUTE IMMEDIATELY THEY WILL DEFINITELY TRY TO TAKE YOUR MONEY. THEY ARE ALL LIARS. HORRIBLE BUSINESS
22. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
It’s a scam!!!!Dont buy with them!They…
It’s a scam!!!!Dont buy with them!They will take your money and then email saying it’s a problem with hour card!!!!
18. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
We regret the inconvenience caused to you.
However our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay
As per record, our billings team is already in touch with you and should resolve this at the aerliest.
We appreciate your patience and understanding.
For any further assistance, please send an email to escalations@farescan.com
Thank you,
Farescan
Horrible company - No refunds for cancelled flight.
Horrible company! I had to cancel my flight due to covid in 2019, it's been a year and they're still not issuing my refund.
Stay away.
@Emre Can KILINÇ How do I contact you? I would like to get more info. Thank you!
13. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
DO NOT USE THIS COMPANY - NO REFUNDS!
DO NOT USE THIS COMPANY! They are just scammers and you will lose your money.. Please contact with me if you want to join the legal action against these fraudsters.
I wish there was 0 star because they don't even deserve 1 star.
My story:
I booked a flight for my mum by using this company in Dec, 2019 (Turkish Airlines). In March, as you all know, COVID happened so we had to change the flight to September, 2020. Turkish Airlines waived the change fees but somehow farescan still charged us 472$ (ticket was 765$!) change fees. At that time we were quite panicked about the whole COVID situation so we accepted these fees. (totally my mistake.. I talked with the airline later; they told me that I should not have paid anything to that company.. apparently everything they said to me about taxes etc. was a lie.. thats another story..)
Anyway.. then September came but Turkish Airlines cancelled the flight due to Covid. So we applied for a refund from farescan. They said they will refund the original fee only (765$) and they said it will take 1-3 billing cycles.. So I waited for 3 months.. of course I did not get my money back. I started calling farescan almost every month since then and every time they lied me saying "We are waiting money from the Turkish Airlines."
At last I called the Turkish Airlines and they told me that they refunded the company in October. (They sent me the official refund receipt.) I called farescan again but the same lies; I should wait another month.
Funny thing is.. I trusted these scammers so I waited that 1-3 billing cycle for refund.. By waiting for 3 months, I missed my bank's dispute window (1 year) so I can't get any money back from my bank either.
Basically this company stole my 1243$ and there is nothing I can do.
I filed a report with FTC (Report # 130147400) and also started a legal action in united states. Please contact with me if you want to join the lawsuit.
Update 1: I forgot to share an email for starting a legal action in USA. Please send an email to this address if these scammers hurt you too: farescan.legal.action at gmail.com (I will create a facebook group too)
Update 2: Don't believe the lies they wrote as a response.
13. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
Though, we apologise for the delay in refunding the amountbut this was due to situations beyond our control.
As per record, you have been contacted for the Billing details for the refund to be processed.
We assure, now that we have all the details, the refund would be processed shortly.
Your patience and understanding is highly appreciated.
Thank you,
Farescan
Do not use this company!!!!
Update 7/25. Farescan never issued me a refund after 5 months. I did get a refund by entering a dispute with my credit card. If you are calling Farescan multiple times for a refund just stop. Call your credit card company now and file a dispute before the window of opportunity closes. Farescan wants to string you along until you are unable to file a dispute.
Update 4/3. Farescan still has not issued me a refund. Do not believe their promises of a refund. File a claim with the FTC and report them for fraud with your credit or bank card company. They will not refund you. They are a scam and Kayak by extension is also.
Update 3/7. Farescan still has not issued a refund. Do not believe their stories, file a fraud claim with your credit card immediately. The refund is not coming.
Update 2/23. Farescan will leave a canned response on trustpilot like they did below. They haven’t issued my refund or contacted me again. I urge everyone to dispute the Farescan charges immediatly. Do not wait, the refund is not coming.
Do not use this company!!!!! Beware, Beware, Beware!!!!! I booked flights on farescan only to get an email shortly after saying they could not book my flights. The problem is they charged my credit card for the flights even though they did not book them. Their customer service is terrible and gives you the run around when you call and email. If you are unlucky enough to use this company and need a refund I would dispute the charge immediately. Do not expect them to do the respectable or honest thing as a business.
8. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
This issue has been handled to the Billings team and after verification, your amount shall be refunded shortly.
We apologise for the difficulties you may have faced in the course of making this booking.
Your patience and understanding is highly appreciated.
In case you still have any quesries , please send us an email to billings@farescan.com
Thank you,
Farescan
This company is the worst ever
This company is the worst ever. No one should book through this company. I had flight cancelation in March 2020 and since then the havent refunded my money. They been lying to me all this time. First they said that the airline didnt process refunds. Then they said the airline started processing but because it took too much time they had to resend my request again which will take more time. Then they said that it will take even more time. Then in October they agree that they will refund my money but they will have to keep processing fee and that they will send check. Then in December they said that they wrote the check in a different currency and that they will have to rewrite it. Its February now and i still havent received my money. When i call now i see they even changed their company name.
This is the worst company ever. I had enough.. i will go through my bank to extract my money from their account as well as ill go after them legally. This is crazy. Dont know how they are in business.
Read their reply below.. that’s another lie. No one contacted me nor I got the money back. Liars!!!
7. februar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer,
We regret the inconvenience caused to you.
However, our main objective is always to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay.
The refund team is handling this and the funds should reflect in your account within this billing cycle.
We appreciate your aptience and understanding.
Thank you,
Farescan
THEY SHOULD BE CALLED FARESCAM WITH AN…
THEY SHOULD BE CALLED FARESCAM WITH AN "M"
WE TRIED BOOKING A FLIGHT FOR $110.
WE ENTERED OUR CREDIT CARD INFO AND IT TOLD US IT WAS UNABLE TO BOOK AND THAT OUR CARD WASN'T CHARGE.
WE ENEDED UP BOOKING DIRECTLY WITH THE AIRLINE.
THE NEXT DAY WE GET AN EMAIL FROM "FARESCAM" FARESCAN THAT OUR FLIGHT WAS BOOKED FOR $155.
THEY CHARGED US WITHOUT OUR CONSENT FOR MORE THEN QUOTED.
WE WERE DOUBLE BOOKED BECAUSE OF THESE AMATEURS.
IT WAS A HEADACHD GETTING OUR REFUND WHICH IS STILL PROCESSING. AND THEY SAY 7-14 DAYS.
WHAT COMPANY TAKES THAT LONG TO REFUND??!?!?
30. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
Won't provide Airlines refund to the passenger
The Airline has provided clear guidelines that all refunds are carried out in about 21 days.
Firstly, Farescan refused Refunds stating this national carrier does not refund.
I found the Airline's Refund policy on the Airlines website, I sent FareScan a snapshot. It clearly stated they were fully refunding all passengers and that those who booked via agents should work with the agents.
They shot back a reply stating they've raised a request for Refund stating "Air India refund is restricted. Once airline release refund then we will able to process as of now request is on hold." This is after months of follow up.
When I asked them to provide some evidence ( Support request ) of their request for refunds, there was no reply. So when I called up their customer support, "Brett" tells me off there is no such number. The tone is rude and abrasive.
The Airline is consistent - If I can provide them a Refund Request Number, they would process refund and even update me on the status. Farescan will not provide the Refund Request Number. The airlines confirmed there is no refund request raised against my ticket number.
Oh ya, and there's this deadline before which I need to rebook tickets via farescan else " We can't say what might happen to your ticket. The airlines could file for insolvency etc. We can't help you much."
I'm pursuing this further with the concerned authorities unless farescan comes through in the next 2 days with the refunds. And by the way, according to them, the Airlines is wrong and FareScan is always right. How do they know this? Because, according to them, I am not the only person waiting for the refund. People who'd requested refunds even before me are still waiting, why was I being so difficult?
And ya, so what if I didn't get a reply to one email to Farescan. I should be trying again. Afterall everybody is busy. "Like get off the phone and do it now".
21. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear customer,
We regret the inconvenience caused to you.
Please be informed that Air India is not providing any refunds as of now.
However, as airlines keep updating their policies, we are closely in touch with them and the moment they open the option for refund, we will expedite the same. You are requested to allow us sometime to work with the airline and get the refund processed. However, we are completely dependent upon the airline for the refund.
Further more, we also request you to send an email directly to the airline copied to us and help us in our effort.
We appreciate your patience and understanding.
Thank You,
Farescan
This company is terrible
This company is terrible, NEVER AGAIN! Months and months go by, still waiting for decent communication and a refund on a flight that was cancelled in October. Actual communication and real customer service is abysmal. If I could give negative stars, I would - Be warned, they suck.
21. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
This company should be investigated for…
This company should be investigated for stealing customer ticket refund money. and been dealing with them for over 6 months, and everytime i had called in they will tell you they are working on it. trust me you dont get your refund back. better just call the credit card company.
21. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
DO NOT BUY YOUR TICKET FROM THIS…
DO NOT BUY YOUR TICKET FROM THIS COMPANY. THEY ARE A BIG TIME FRAUD COMPANY. THEY WAIT THAT YOU PURCHASE YOUR TICKET FOR A CHEAP PRICE FOR THEN TO TELL YOU THAT IS SOLD OUT AND YOU END UP LOSING ON THAT DEAL. THEY CALL TO VERIFY IF THE PERSON IS TRAVELING THREE DAYS LATER, WHICH IS RIDICULOUS. DO NOT GET FOOLED.
18. januar 2021
Anmeldelse skrevet uten oppfordring
Svar fra FareScan
Dear Customer
Thank you for taking out time from your busy schedule to write to us and express your grievances on how we could not live up to your expectation with our service.
At Farescan our main objective is to ensure utmost customer satisfaction at all levels and find the most suitable way to fix their problems without any delay. We request you to reach us at escalations@farescan.com with the complete details and after the investigation if it is our fault we shall take necessary action to restore your faith in us.
Furthermore, we will assess your complaints to deduct measures we can adopt to prevent issues of this nature in subsequent times.
Please accept our sincere apology for the difficulties you may have faced. Our aspiration is to keep you as one of our most valued customers hope to hear from you soon.
Thank you for your patronage we shall try our level best to resolve this in your favour.
Thank You
Farescan
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.