Family Dollar Anmeldelser 

I have gone into family dollar 5 times and all of my soda is expired by 6+ months and tastes terrible. Even DOLLAR GENERAL at least gives products within the dates. Get your crap together

As a former manager I would like all F.D. customers out there to put yourself in the staffs shoes for a moment. I can only speak for the stores I managed. These people are severely under paid and corporate will only allow hourly employees to work a maximum of 34 hours or so. They consider that full-time. It allows them to legally refuse certain benefits. These people aren't making anything near a living wage. Under no circumstances does this make poor customer service okay. But maybe it can soften your hearts a bit towards them. As a former manager I tried to make up for the company's many shortcomings. At Christmas employees get a coupon for $20(taxes not included) or so. A FAMILY DOLLAR COUPON. How is this a bonus? It goes right back into their wallets. I would give my employees real cash bonuses out of my own pocket. Because hourly employees are not allowed to work actual full-time, the manager, me, has to compensate. I worked a minimum of 60 hours a week. I kept up a beautiful and organized store. I was salaried for 52 hours a week. When I would calculate my actual hourly earnings I was consistently making MUCH less than my employees. So next time you find yourself angry at a Family Dollar employee, direct that anger to the corporate heads. They make an awful lot of money. Trust me. They do. They consistently and aggressively treat their workers very badly. In turn, they are treating their customers badly. Call them. I'm serious. Every store should have a poster with a number to call. Do it often and do it loudly. This is not how a company in America should be treating it's employees or customers.

Yes I tried to walk into your store the two gentlemen there would not tell me who the manager was as they pushed me back out the door I looked one of their name tag said Mike they're both knew there because I've been going to that store for the last 3 years I have a GoPro on the front of my bike that video taped everything so I would like a response or I am sending this footage to the news and the police I want both these kids fired it was on Thursday December 17th at 5:25 in the afternoon and the Clearwater store on Gulf to Bay

Went to one down the street from me in OKC OK to pick up some cards. They have to prettiest cards for cheap. Unfortunately within the 30 mins I was there, 2 different fights broke out between patrons and management. Both resulted with management telling patrons to get the H... out of her store, and not diffusing the situations at all. She accused one patron of stealing, even with her receipt. Needless to say I am going to try to avoid shopping here as much as I can. It was ridiculous.

I was trying to get my cart at the front because a guy cashier told me to leave it at the front and I came back with my items to purchase a young lady caught an attitude with me and was rude and belligerent would not let me purchase would not let me get my cart or get it for me so she told me not to cross the blue line in a rude tone and in a disrespectful manner so I had to go to another cashier and she got more verbally abusive and I cursed her out and she even threatened me saying she was going to woop my ass and she's a bully and every time I walk into this store I feel not safe and always have to worry if the employee will snap off on me all the time

This was at Family Dollar 2274 N Milwaukee Ave, Chicago, IL 60647

Incident 11/30/2020

Christina I
7738507105

Half the employees are young,lazy and don’t want to work.I shouldn’t have to ask the cashier what my total is because they’re too busy texting on their phone.Some of the cashiers who work there seem to have an attitude because they have to stop what they’re doing and actually work.

I tryed to use my clipped coupons 3 times in a row , diferent days and system is always down, maneger is never here.... the only thing a here is. Im sorry comeback tomorrow... I lost lots of coupons and Im getting tired to this horrible customer service.... I think the coupon is fake news... very disappointed...
I went to grand prairie store carrier and tarrant rd texas

I went to Family dollar today store # 07778 1501 W.2nd.St. Owensboro ky
At least 7 people were not wearing masks. I was in line at least 10 ft. Away from a couple Not wearing masks and the guy was coming toward me so I asked hin to please stay back! He did back up. Then the suppliers coming from who knows where?? Had No masks on. Unbelievable! I will Not be returning to this store. Selfish people. This is how Covid-19 spreads. Mask up 😷
PLEASE DEMAND YOU'RE CUSTOMERS & THE SUPPLIERS DO THE RIGHT THING!

I always go to the family dollar by my place because it's the closest store to my crib and it solves temporary problems here and there. But I didn't know that the return policy lacked convinience. I saw that when I returned the 1st item for $4 it didn't clear. I thought it was because of the weekend so I let Monday (today) pass and still it hasn't cleared I went and returned a second item for $10 just to make sure and it didn't clear either. I hope they get to fix that system for I'm not the only one experiencing this issue with refunds. I also asked if I can get what I paid for in cash, but didn't let me get the cash refund even though they had my card verified. Just some policies make life so much harder. Policies should be more considerate always knowing that the customer's right, and also accommodating customers by making life much easier.

Went In the store in Wilson’s Mills, NC to purchase one thing. The cashier tried selling me a mask AFTER I had made my purchase. I politely declined purchasing a mask and the cashier was extremely rude. She said “I’m serious! You need to be wearing one!” She has no business telling people what they NEED to do. Pandemic or not, she could have been more polite about it.

I went to the store on Fort Avenue in Lynchburg Va. The store was filthy. The floor itself looked as if it hadn't been mopped in forever. I only saw one employee and she was stocking and cashiering. The line had 7 people in it including myself. While waiting in line no other employees or cashiers came up to assist her. Then while checking out I noticed my items were being placed in a clear trash bag. Beyond disappointing and ghetto. This location has a bad reputation for poor customer service and cleanliness and I can clearly see why.

Horrible service!! With covid people should be given a break! Im dragging a 5 year old behind me, i wear glasses and the masks fog them up badly. The sign stated "no cash back" near checkout but i did not see it and chose the option. The cashier said we normally dont offer this. She showed me the sign and i apologized atleast 20 times my glasses were fogged. The cashier was very nice... but once she got the manager on duty it went downhill. I offered canceling out my sale and forgetting it but instead your manager decided to belittle me, slander me, and then SLAM the cigarette case closed and walked away. All the while steady talking about me under her breath. Wish i caught her name but as i stated glasses are all fogged up and at this point she has embarrased me! I will never be back and she should be punished. It was an honest mistake.

Unbelievable...store doesnt close till 10pm and wouldn't let us do shopping because we have $100 bill...wow...and we were going to load my card with 30 of that $100 plus shop...so maybe 25 and some change back...wow...not going there anymore...and I go there just about every day...poor management and store looks like a cyclone hit it.

I shop at family dollar once in a while. I have a very long trip from Crystal River, and so I stop on state Rd 21, to Gainesville, to get a few things and use the bathroom. It's a long stretch, and I was told the bathrooms are not for the public.I was not happy because the next stop was 12 plus miles. If I patronize your store, my goodness, let me use the bathroom.

I love family dollar but every time I go in there it's all these damn employees walking around and a long damn line with only 1 employee at the register working. then when you say they need more help at the front the workers have an attitude problem. but I have even applied for a job but yet they say they not hiring but they need help

I am a faithful customer to the family dollar store chains. There are a few in San Diego and I live close to the one on university. I have met some great employees and managers with outstanding customer service, however, there is a particular employee/manager by the name of carol who time and time again I have seen her speak vulgarly and turns small incidents into outrageous scenes. I have seen her chase people out of the store and try to fight them in the street, I have seen her get physical with peoples property and I have seen her break under pressure. I understand there could be high stress levels working in low income communities. Yet, every customer should be treated with dignity and respect. After yesterdays incident in which i had my child with me I am now going to advocate to have her removed from this store. I shop there almost everyday and whenever carol is working there is a thickness of a doomsday atmosphere in the store. I cannot tolerate someone who has no regards for other peoples children in a corporate store. My child should have not witnessed such a traumatic scene yesterday 9/18/2020 between 930-am and 945 am. She responded very disgusting to a family of 3 women and there are many other incidents she has handled completely unprofessional.

Apparently, Family Dollar corporate retail public stores allow their public employees to impose public sanctions by Color-of-Law practices against unsuspecting people purchasing food and other said 'essential', survival resources, only by means of needful necessity. Being that these corporations carrying food and survival resources, the average person is forced to depend on them.. especially when these corporations hoard the Earth's resources by manufacturing and industry. This particular complaint is about Store# 10067 and the said 'Manager', Ashley, practicing Color-of-Law on said 'patrons' purchasing food and resources through Family Dollar, only by means of necessity for living and survival. These store chains have taught their employees to treat its patrons as if Family Dollar has been doing the public a favor for being in operations, while imposing unagreed to stipulations against honest people purchasing products through its store chains, while the shareholders make fortunes with policies and procedures not in harmony with the real laws of the land (not policies). Of course, their argument would relate to said 'Loss Prevention'. However, it would be safe to say that their shareholders and executives are the real theives... where's the People's Loss Prevention????

Branch in Ayer MA has been out of a needed cleaning product for many months. Other products missing from shelves. Workers in store convey they stock what they are sent by the company as IF there is no option for management in the store to put in a request to be sent items that are out of stock and have been for a long while.

family Dollar is a store l go in less and less. I don’t make it my first choice anymore. So, if I can help it, l will
go to the food Lion right next door. The one l used to go to is always overheated, the aisle are cluttered, stocked with boxes to be unpacked. There is usually only one cashier/ stock person at register and up to 3 in store must if the time. The store is not clean and workers are friendly but seem so overworked as they are usually working unpacking boxes when we walk in.

I was watching Undercover Boss tonight and decided to write this review.

Please look into store on Pisgah Church Road & North church Street, Greensboro, NC. The workers need help and some incentive to work there.

Family Dollar LPGA-No Mask Complaint

Two days ago on 7/21/2020 I stopped at the Family Dollar on LPGA in Holly Hill, FL. As I drove up, I saw a customer coming out with a cart and a mask on his face. So, I thought it would be safe to go in. I walk in the door and a cashier/staff greets me with no mask on her face. Two months ago, a month ago, I saw this no mask on Family Dollar staff before. Today, with almost 6,000 people dead in Florida, I thought there would be masks on staff. The female Family Dollar staff said welcome to her store, I picked up a small hand basket and took two steps into store. I looked around and no one was in the store but me. I looked at the cash register area and there was just a clear piece of plastic between me and this probably virus infected Family Dollar worker. God told me to turn my butt around and get out of there. This I did quickly. Why am I writing this complaint? Family Dollar on LPGA had continued to have their staff with no masks, last month, month before, two weeks ago and now two days ago. So, I blasting Family Dollar for being as stupid as Trump and infecting people with their stupid denial of the disease and their non-caring attitude for others. Possible Family Dollar customers, you have been warned!!