Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
fal is a generative media platform for developers and enterprises, specializing in high-performance inference and fine-tuning across image, video, audio, and 3D models. It provides low-latency APIs for state-of-the-art models like Seedance 2.0, Nano Banana, and Flux, serving industries such as gaming, e-commerce, and creative production. Driving the next wave of generative media, fal Workflows empowers developers to build complex pipelines by chaining together multiple models, combining Seedance 2.0 with other state of the art systems to create sophisticated, multi step outputs.
USA
3,1
10 anmeldelser
Har svart på 66 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
C'est une arnaque ! j'y ai déposé un crédit de 10$ pour tester la génération d'une video a partir d'une image afin de comparer 8 modèles différents. Le résultat a été sans appel : il ne me reste plus que 1.3$ de disponible !
1$ la video, c'est très clairement abusé !
Je déconseille très clairement.
Couldn’t recommend more, got all of my friends to use Fal and they haven’t gone back. So user friendly.
This is a great platform for working with AI models. I really like it.
By far the best provider in terms fastest image and video generation. I use it for my images on my ecommerce website. Their customer support is great, shoutout to Nick!
I am using fal since 4 years, this is the best services to generate content in AI and they have the fatest API
scammers, I signed up and paid for $20 of credit and it was never added to my balance. They replied to me once asking for evidence which I sent and after that they ignored all my emails after.
Svar fra fal
Hi, sorry about that! We have added free credits to your account to improve your experience. Please reach out at support@fal.ai if you need anything else.
After purchasing credits using cryptocurrency through Stripe on their platform, I discovered some API compatibility issues with Open WebUI. I contacted fal.ai support via email within the same hour, requesting either technical assistance or a refund. They promptly confirmed the refund, removed my credits, and stated that the money would be returned within 10 days. However, it has now been 15 days with no response to my follow-up inquiries. The lack of communication and transparency from their support team has been deeply disappointing.
--Edit
They claimed refunding me, I just checked wallet nothing there checked card/bank and nothing there, maybe they returned it to account credit... nope nothing there either...
Svar fra fal
Hi, the refund has been processed. Please let us know if we can help in any other way!
We had our API key compromised, resulting in ~$400 in unauthorized charges over one week (unauthorized Seedream model calls — not our usage). We immediately revoked the key and removed our payment method. Fal.ai support refused any refund, stating API key security is solely the account owner's responsibility. No investigation, no IP logs shared, no goodwill gesture. For a platform handling billing in the hundreds of dollars, the complete lack of fraud protection or even willingness to investigate is unacceptable. We've moved our business elsewhere and cannot recommend fal.ai to our clients.
WARNING!
Their pricing is outrageous. There are other good services that charge a low flat rate per video (e.g. $0.10 per video).
I was charged $10.66 for 2.13mins. I will never use them again.
2.13 minutes $5.00 $10.6667
ElevenLabs TTS Voice generation $0.06-$0.15/min (depending on plan)
Fal.ai Lip-sync Video lip-sync $0.70/min
Replicate LatentSync Video lip-sync $0.14/min
Svar fra fal
Sorry to hear this! If there's anything we can do to improve your experience, please reach out at support@fal.ai.
For what I know so far: CROOKS!
I used their video understanding model and in the billing they increased the billed seconds 10 fold.
I send them an email and 10 hours later, no response. Buggy site, lauzy support.
Svar fra fal
Hi Emiliyan,
For video understanding, billing is based on input video length, not generation time.
Each 5 seconds = 1 billable unit ($0.01).
In your case:
The ~28s you saw was processing time
The charge reflects the full input video length, which totaled 214 units (~$2.14–$2.40)
We apologize if this is confusing.
If there's anything else we can help you with, please email support@fal.ai and we'll see how we can improve your experience.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
