Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
3,6
10 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely love this site, and the customer service is amazing reply very quickly to emails, and the content is so easy to follow and understand,
Svar fra Facegobot
Thank you very much for your feedback! 💛 We are delighted to hear such words. We strive to make everything as convenient and clear as possible, and we are very pleased that you appreciate it. If you need anything, we are always available! 😊
Five days ago, something unpleasant happened to me. I bought three products from Face Yoga Facego. Everything was beautiful and l was so eager to start doing my "homework". When, lacking my attention, an announcement appeared and l unattentively touched the screen for the most expensive product of this site. Immediately l looked for a way to solve, undoing it, and l came here, on this page of Facegobot. Initially, I must admit l was not happy to talk "to a bot", and l asked for a way to contact a human person in order to annul the order l put unattentively. So, l asked the bot for a way to contact a person and, l received an answer that surprised me. She said She is a human and She will answer to all of my questions or askings. So, l explained to her what happened to me. In at most ten minuted, "the bot" told me that they will return the money into my bank account in 30 days!
The relation with "the bot" was excellent. But l ask myself if financially the firm will be as correct and useful as it was my new "bot friend"! Believee, l hope so, as the amount is quite large!
Svar fra Facegobot
Hello!
Thank you so much for your detailed and sincere feedback 💙
We truly appreciate that you noticed our support — you’re always speaking with real, attentive, and caring team members.
We’re very sorry that the issue with your order was unpleasant at first, but we’re glad it was quickly resolved.
If you have any further questions or concerns — we’re always here for you!
Serious fraudulent company. I paid 9$ and suddenly they are misusing my account details, I have asked for a full refund of 3 charges made last night. And they misused my account details to place me on a subscription. I asked them to refund everything and delete my account details and they refuse. It is clear fraud and they ought to be jailed as fraudsters. Bank involved now, then fraud and police department! Dont pay them a penny. I got tricked by a facebook add for one payment of $9...been charged three times last night and now they are claiming that a subscribed???? but charged three times in about 1 hour. Shame on you facegobot.com...plus I followed your advice to email you and you completely disregarded the triple payment taken when I authorised one payment of $9 from a stupid ad on facebook which I will never do again.
Svar fra Facegobot
Thank you for your message. We are sincerely sorry that you have such an impression of the service.
We never debit funds without the user's consent. Subscription terms are displayed at checkout and must be confirmed manually. If there is a mistake or misunderstanding - we are ready to deal with the situation.
Please write to us at info@facegobot.com from the address used during checkout and specify the details of debits. We will definitely check the transactions and try to find a suitable solution.
We understand your concern and appreciate you contacting us with this issue.
fraud. They took 3 payments from me in the same day although I just agreed to one as they advertised in facebook for $9!!!! Scam. Three payments taken in one day. And never agreed to any subscription! I want my money back unauthorised payments charged in one day. It is obvious that the five star review from 3/4 people are the fraudsters!
Svar fra Facegobot
Thank you for your feedback. We value your opinion and regret that your experience was negative. We are ready to take a closer look at your situation and help you.
Please contact our support team at info@facegobot.com and provide the email from which your order was placed, as well as information about the charges. We will check everything and try to offer you a solution that will suit you.
Thank you for your feedback - it helps us to become better.
I had run into an issue and they were able to quickly respond to my inquiry and get it fixed promptly. There communication is excellent and I enjoy the courses from a good instructor as well.
Svar fra Facegobot
Thank you for your feedback! 💬
We are very pleased that you were satisfied with the prompt support and the quality of the course.
We will be sure to pass on the warm words to our instructor - it is important to us that the training is not only useful, but also enjoyable. Thank you for being with us! 💛
Svar fra Facegobot
Thank you very much for your comment 😊.
We are glad that you found the facial fitness course useful and comfortable. If you want to do something else, we will be happy to suggest you suitable programs. We wish you great results and enjoy your workouts 💪🌸.
Excellent customer service by a team member called Iwetta. This morning I purchased a face yoga program and I had a problem login in. Iwetta, with great patience, helped me step by step to login, making me feel at ease! Congratulations to you Iwetta and to your Company for employing professionals like you!
Svar fra Facegobot
Thank you for your wonderful feedback! We’re delighted to hear about your positive experience. Providing excellent customer service is our top priority, and we’re glad she could assist you with patience and professionalism.
Enjoy your face yoga program, and don’t hesitate to reach out if you need any further assistance.
Excellent instructor and videos to follow easily without thinking. Just wish there were more! Customer service is prompt and very responsive.
Svar fra Facegobot
Hi, Hannah! Thank you for your review! 😊 We're glad you enjoyed the course and the instructor's work. We are constantly working on expanding the content and your feedback is very important to us! If you have specific topics or exercises you'd like to see in the future, we'd love to hear your suggestions.
Enjoy your classes and great results! 💛
I did not know how to go to the program I bought. The first few mails asking for help did not get a reply.
I mailed again today and promptly received login details.
So no 5 stars because I did not get any reply at first.
The 4 stars are for Iwetta Waltkunis for her reply.
Svar fra Facegobot
Hello!
Thank you for your feedback. We apologize for the delay in responding to your initial emails. We understand how important it is to address user issues promptly and will work to improve our communication.
We're glad Iwetta was able to help you. Your opinion is very important to us and we will take it into account to make our service more reliable and faster.
If you have any additional questions, don't hesitate to get in touch. We are always ready to help!
Regards,
FaceGo team
"Is such audacity really possible? I categorically do not recommend using the services of Indiegogo! Their advertising is a deception and empty promises! They lure you in with fantastical discounts of 90%, and then coldly charge you for a full year's subscription without warning or authorization!
I am horrified by my attempts to get my money back! All I receive are automated chatbot responses claiming that a refund is impossible! This is obvious fraud, and I strongly urge you to be extremely cautious! Don’t let yourself be deceived!"
Svar fra Facegobot
Hello!
We apologize for the inconvenience you have experienced. We understand your frustration and concerns.
Our goal is to provide transparency and clarity in all of our offerings.
Please send details of your situation to info@facegobot.com so that we can run a check and find a solution. We will do our best to ensure your complete comfort in continuing to use our service.
Thank you for your patience and we hope we can resolve this issue soon.
Regards,
FaceGo team
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
