I’ve downloaded the app and we also have an RFID fob but I find every time using the charger is a challenge. The system is just not intuitive. I usually manage to charge my car but without fail othe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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At the Tulfarris Hotel Blessington on 28 July,the first charger I attempted to use produced a prolonged clicking noise from my BZ4X but wouldn’t commence charging. I moved to another charger adjacen... Vis mer
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Scottish tours have been possible with Ezo. I would however, recommend the app over payment card. It's really easy to setup and best done prior to your journey 😉 Using the Ezo network in the... Vis mer
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The charging station in Lismore wasn’t working for us regardless of our attempts to use credit, debit or EV manufacturer’s charge card. I rang the number on the machine and a very pleasant woman answe... Vis mer
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It was 76c Per Kw Hr to charge
It was 76c Per Kw Hr to charge. I went from Diesel to save money on transport. At that charge rate my diesel car was cheaper. Got me out of a hole but I would only aim to charge at Ezo charging points again if i was badly stuck based on those prices.
26. juli 2026
Svar fra EZO
Hi Bryan,
Thanks for sharing your feedback. We understand that charging costs are an important part of the EV experience, and we appreciate you sharing your thoughts on pricing.
Our tariffs reflect a number of factors, including the cost of operating and maintaining a reliable charging network, and we regularly review our pricing to ensure we continue providing a quality service for our customers.
We're glad our charger was available when you needed it, and we appreciate you taking the time to share your experience. Feedback like this helps us understand what matters most to EV drivers as we continue to grow our network.
Electric regards,
EZO Support Team.
Svar fra EZO
Hi John,
Thanks for the great review 😊
We're happy to hear you had a smooth charging experience at Doolin and found the charger easy to use.
We hope to keep powering your journeys! 🚗⚡
Electric regards,
EZO Support Team.
Charging is good except the parking…
Charging is good except the parking spaces are too tight.
The Talbot Hotel and Stonebridge car park Wexford.
22. juli 2026
Svar fra EZO
Hi Moira,
Thank you for taking the time to leave us a review! ⭐
It's great to hear you had a positive charging experience with us, and we also appreciate the feedback you shared about the parking spaces.
Happy charging! ⚡🚗
Electric regards,
EZO Support Team.
I found your fast charger very good
I found your fast charger very good, easy to use especially as I don’t normally use fast chargers.🔌
24. juli 2026
Svar fra EZO
Hi Peter,
Thanks so much for the 5-star review! ⭐
We're happy to hear you found the fast charger easy to use, especially if it was your first time using one. Making charging as simple and stress-free as possible is exactly what we aim for.
Thanks for choosing EZO, and we look forward to seeing you again soon! ⚡🚗
Electric regards,
EZO Support Team.
Needs to work better
I tried three methods to charge my car. It takes far to long to get it to work, the instructions are clear, but it fails to start and you then need to try different methods several times. Also the pricing was way too high especially when the technology is buggy.
24. juli 2026
Svar fra EZO
Hi David,
Thanks for taking the time to share your feedback. We appreciate you letting us know about your experience, and we'd like to help make sure your future charging sessions are as smooth as possible.
If you'd like us to look into what happened, please reach out to our team at support@ezo.co.uk with some more details, including the steps you followed to start the session, any error messages you saw, the charger location, and the date and time of your attempt. Our team will be happy to review this and provide guidance to help you get charging more easily.
Thanks again for sharing your feedback — it helps us continue improving the experience for our customers.
Electric regards,
EZO Support Team.
The chargers I went to worked as they…
The chargers I went to worked as they should that was very good but the price per kw/h is way too high, it’s more expensive than our diesel car which is a shame
24. juli 2026
Svar fra EZO
Hi Ruairi,
Thank you for taking the time to share your feedback.
We're pleased to hear the chargers you used worked as expected and provided a reliable charging experience.
We also appreciate your comments regarding pricing. We understand charging costs are an important consideration, and we continuously review our pricing as we work to provide a reliable, convenient and high-quality charging service while continuing to maintain and expand our network.
Thank you again for your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Charging stopped a few times at the…
Charging stopped a few times at the start.
Very expensive, I had topped up my Revolut with nearly twice what I would pay elsewhere but it was still insufficient
24. juli 2026
Svar fra EZO
Hi Brigitte,
Thanks for taking the time to share your feedback. We appreciate you letting us know about your experience, and we've looked into the charging attempts you mentioned.
We've refunded the access fee from the failed charging attempt, so this amount will be returned to your card. If you experience any further issues starting a session, please feel free to reach out to our team at support@ezo.ie with the charger details and we'll be happy to help.
Regarding pricing, we understand that charging costs are an important consideration when choosing where to charge. Our tariffs reflect the costs involved in operating and maintaining the charging network, and we regularly review them to ensure we continue providing a reliable service for our customers.
Thanks again for sharing your feedback — we appreciate you giving us the opportunity to review your experience.
Electric regards,
EZO Support Team.
Nothing or nobody is completely perfect…
Nothing or nobody is completely perfect but EZO so far for me has been quite reasonable to connect with.
24. juli 2026
Svar fra EZO
Hi Gordon,
Thank you for your review! ⚡
We're delighted to hear you've found EZO reliable and easy to connect with. It's great to know we've been providing you with a positive charging experience.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
I use the Fob for charging
I use the Fob for charging, it is very simple and easy to use.
I just wish there was more of your charging points around, they seem to be the easiest to use.
24. juli 2026
Svar fra EZO
Hi Patrick,
Thank you for your review! ⚡
We're delighted to hear you've found our fob simple and easy to use. Providing a convenient and hassle-free charging experience is exactly what we aim for.
It's also fantastic to hear you'd like to see more EZO charging points available. Feedback like yours is invaluable as we continue to expand and improve our network.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
I give it 5 stars AFTER application…
I give it 5 stars AFTER application went through and got my card linked. The hassle of getting through application form (some “46 characters exceeded nonsense”) almost caused me to forget EZO. I also wasn’t impressed with your fastest charger (200kw) wouldn’t take my debit card, only the App and the screen was in German! I’m in Northern Ireland!! But when I got to one of your 60 kW chargers, worked great and straightforward. That’s the 5 star rating I gave you.
24. juli 2026
Svar fra EZO
Hi Chris,
Thanks for taking the time to share your experience, and we're delighted to hear you got up and running and that your charging experience at the 60 kW charger went smoothly.
We appreciate your comments about the application process. The character limit message you mentioned can be cleared by simply pressing Return/Enter on your keyboard to proceed, but we understand that this isn't obvious when you're completing the form. We'll make sure this is flagged with the relevant team so we can look at improving the experience.
We've also noted your feedback about the 200 kW charger, including the screen language and payment options. If you could send us the charger location or ID through support@ezo.co.uk, our team can look into this and make sure the settings are correct.
Electric regards,
EZO Support Team.
App works quite well
App works quite well, invoices don’t show the amount of energy used or the price per kWh, almost no web interface (app only), some prices in app are higher than third party networks.
24. juli 2026
Svar fra EZO
Hi Chris,
Thanks for taking the time to share your feedback!
While the invoice doesn't currently include the amount of energy used, you can view all of your session details, including the kWh consumed, by going to Account > Sessions in the EZO app. That said, we'll definitely pass your suggestion on to our Product team for review.
We also appreciate your comments about pricing. We know it's an important part of the charging experience, and we're always working to ensure our tariffs remain fair while continuing to grow and maintain a reliable charging network.
Thanks again for your review and for helping us improve the EZO experience. We really appreciate it! ⚡
Electric regards,
EZO Support Team.
Simple To Use
Simplest to use public charger I have ever used. Although I do have an EZO (EasyGo) fob so I can’t comment on how easy it is to use the charger without the fob. Advertised charging rate was 50KW and I was getting almost exactly that during charging.
24. juli 2026
Svar fra EZO
Hi Matt,
Thank you for your review! ⚡
We're delighted to hear you've found our chargers the simplest public chargers you've used and that your fob makes the charging process quick and straightforward.
It's also great to hear you achieved the advertised 50kW charging speed, providing the reliable performance we strive to deliver.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
The good the bad and ugly
It’s generally good the app is good the rfid card doesn’t work the chargers work most of the time they will sometimes not connect to the car then you have to faff about or change charger and it’s a 22kwh charger but you only get 11 kWh what’s that about
20. juli 2026
Svar fra EZO
Hi John,
Thanks for leaving us a review!
I've checked your account and changed some settings on your fob. Please try again to see if the issue is resolved. If it's not, just contact us at support@ezo.co.uk and we'll be more than happy to send you a new one.
As for the issues you experienced when trying to connect to a charger, we'd love to take a closer look - if you want, feel free to send us more information about these locations and we'll make sure everything is working as it should.
Thanks again for the feedback and we hope your sessions are smoother from now on!
Electric regards,
EZO Support Team.
I had difficulty with a charger at the…
I had difficulty with a charger at the Talbot Hotel in Cork. I contacted the Ezo helpline and spoke to Kenny
He was very helpful and got me sorted very quickly.
22. juli 2026
Svar fra EZO
Hi Mary,
Thanks for the lovely feedback!⚡
We'll be sure to pass your kind words on—it's always great to hear when our team has made a difference.
Thanks for taking the time to leave a review, and we hope to see you again on the EZO network. Safe travels! 🚗
Electric regards,
EZO Support Team.
Great service helped me with app also…
Great service helped me with app also with charging
22. juli 2026
Svar fra EZO
Hi Ger,
Thank you for your review! ⚡
We're delighted to hear you had a great experience with EZO and that our support team was able to assist you with both the app and your charging session.
Providing friendly, efficient support and a seamless charging experience is something we take great pride in.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Too expensive
22. juli 2026
Svar fra EZO
Hi Dorothy,
Thank you for taking the time to share your feedback.
We're sorry to hear you feel our pricing is too expensive. We understand that charging costs are an important consideration, and we continuously review our pricing as we work to provide a reliable, convenient and high-quality charging service while continuing to maintain and expand our network.
We appreciate your feedback and thank you for choosing EZO.
Electric regards,
EZO Support Team.
Not user friendly and very very…
Not user friendly and very very expensive what I will call a rip off 😡
22. juli 2026
Svar fra EZO
Hi William,
Thanks for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations.
We’d really appreciate a bit more detail on which part of the charging journey you found difficult to use, as we’d be more than happy to help and make sure you’re able to charge smoothly next time.
If you’d like to share more about what happened, please reach out to us at support@ezo.co.uk with any details you have, such as the charger location or any issues you encountered, and our team will be happy to look into it.
Thanks again for helping us understand where we can improve.
Electric regards,
EZO Support Team.
excellent customer support when needed…
excellent customer support when needed not the usual voice activation rubbish consumers detest.
22. juli 2026
Svar fra EZO
Hi Colin,
Thank you for your review! ⚡
We're delighted to hear you've had an excellent experience with our customer support team. Providing friendly, knowledgeable support from real people when it's needed is something we take great pride in.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Charger located beside Milford Lidl
The charger used was located beside the Lidl in Milford Co Donegal.
Had to wait for about 20 mins as both cables were in use.
When connected was charging at around 23KW while the other cable was in use, went up to 72KW when the other car disconnected. This is always an issue with the charger rating, it's listed as 75KW but that is the max output for the unit and is shared if two cars are connected at the same time.
However reasonable enough charge, as I was not in a hurry.
One issue was that the charger was off line for the previous 4 days, which is a problem is this is the only high speed charger in this area. Acess to a high speed charged was a consideration for me when booking to holiday in this area. Not sure why it was offline but thankfully it came back in time for my departure from the area.
22. juli 2026
Svar fra EZO
Hi Terry,
Thanks for taking the time to leave such detailed feedback – it's really helpful. We're glad the charger was able to get you on your way.
You're absolutely right that charging speeds can vary when both connectors are in use. The 75kW rating is the maximum output of the charger, and when two vehicles are charging simultaneously, that available power is shared between them.
We also understand how important this location is, especially as it's one of the few rapid charging options in the area. Our technical team is aware of the issues at this site, and we're actively working to keep this charger available and minimise downtime, so we really appreciate you highlighting the recent outage.
Thanks again for helping us make the EZO network even better, and we hope to see you charging with us again soon!⚡🚗
Electric regards,
EZO Support Team.
Easy to use app and full details given…
Easy to use app and full details given instantly. Plugin instructions easy to follow. Once I called customer service & found them pleasant & efficient.
5. mars 2026
Svar fra EZO
Hi Yvonne,
Thank you for your review! ⚡
We're delighted to hear you've found the EZO app easy to use, with clear charging information and straightforward instructions.
It's also wonderful to hear our customer support team was able to assist you and that you found them pleasant and efficient. Providing a simple charging experience backed by friendly, helpful support is exactly what we aim for.
Thank you for taking the time to share your feedback and for choosing EZO.
Electric regards,
EZO Support Team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.