Mattress great. Delivery not so great. I paid extra for 2man delivery to room of choice, unpack & clear away packaging. Instead I got home to a large box delivered & left by one man. Having n... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Easy ordering for Eze mattress! Keeping us informed at every stage from purchase to delivery. Giving the option of removing old mattress and placing new one in bedroom. Product looks good although w... Vis mer
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Two good guys brought in new boxed mattress, removed packaging and placed on bed , all packaging removed along with the old mattress. Fifteen minutes no damage no mess , excellent service .
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I'm a Landlord so I have no experience of the product itself however I found the service and delivery very good. For me it was important that the mattresses were delivered on time and the old ones tak... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Transform your sleep with our award-winning hybrid mattresses, voted Which? Best Buy Mattress for four consecutive years. Our hybrid mattresses, also known as combination mattresses, combine the benefits of memory foam, pocket springs, and gel infusion for the ultimate night’s sleep - perfect for all types of sleepers. We offer four types of mattresses that can suit every type of sleeper, no matter your budget. Our eze hybrid max mattress is medium tenson mattress and features two memory foam layers and 2000 pocket springs. It’s the best choice for those who prefer the best levels of support and pressure relief for uninterrupted sleep. Our eze hybrid ultra mattress is best for those who would like a softer mattress, while still delivering support and breathability. It features four levels of memory foam but has 800 pocket springs instead. For those who want a gel-infused memory foam mattress, you can’t go wrong with our Cooleze™ range. Our Cooleze hybrid deluxe mattress provides medium firmness, 1000 pocket springs, a memory foam layer, and a gel-infused memory foam layer for superior temperature regulation. Finally, our most affordable mattress, the Cooleze Hybrid Original, has 600 pocket springs with the same layers as our hybrid deluxe. 10 year guarantee. Free next day UK Delivery or 5-7 days with mattress disposal service. Free 14 day returns. Pay monthly with Dividebuy 0% Finance. No Credit Check. Buy now pay later with Klarna.
Awarded Which? Best Buy Pocket Sprung Mattress 2024 & 2025
Skrevet av virksomheten
- The eze™ Hybrid Ultra mattress has been awarded as the Bestselling Pocket Sprung Mattress by Which? Best Buy, April 2024 & 2025. Here is what Which? had to say; "A Top-class Mattress, It’s not often we find bold claims that actually stand up in our tests, but the eze™ Hybrid Ultra is supportive, durable and breathable, which means you’re onto a winner for a decent night’s sleep with this mattress. It’s one of our highest scoring Best Buy pocket sprung mattresses".
- Cooleze™ Hybrid Original Mattress
- A Which? Great Value Mattress June 2025- Here is what Which? had to say; "If you’re after a mattress that’s cool to lie on and breathable, then this is worth a look. It’s supportive, long-lasting and won’t sag or soften" -Good overall body support -Feels cool to lie on -Breathable -Excellent durability
10 Year Guarantee
All eze™ Mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your new eze™ Mattress and is valid for the first 10 years of use. See website for details.
Kontaktopplysninger
HEAD OFFICE MOORHEAD HOUSE MOORHEAD WAY BRAMLEY, S66 1YY, ROTHERHAM, Storbritannia
- 03303112133
- info@ezemattress.com
- ezemattress.com
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Quick efficient delivery great produc
9. juni 2025
Svar fra eze Mattress
Hello Mark,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We're delighted to read you received quick delivery and that you are happy with your new mattress.
Thank you for shopping with us online.
eze™ Mattress Team.
SERVICE TO PLAn.
Everything went to plan.
WE HAD ONE HICCOUGH WITH THE DELIVERY DATE AND TIME BUT SOO RESOLVED
9. juni 2025
Svar fra eze Mattress
Hello Brian
Thank you for taking the time to leave us a 4* review based on your experience ordering with us.
We're happy to read your feedback that everything went to plan with your delivery. We hope you are enjoying sleeping on your new mattress.
Thank you for shopping with us.
eze™ Mattress Team.
Super mattress and good customer service
Helpful customer service and super mattress. Very pleased with the mattress which is comfortable and supportive. Would recommend.
9. juni 2025
Svar fra eze Mattress
Hello Hayley,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We're very happy to read your feedback on how helpful our customer service team were and that you are very pleased with your new mattress. It's great to hear you would recommend us!
Thank you for shopping with us online.
eze™ Mattress Team.
Svar fra eze Mattress
Hello Fay,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We're very happy to read your feedback on our service.
Thank you for shopping with us online.
eze™ Mattress Team.
Really happy with Mattress.
Ordered, delivered and old mattress removed within a week! Fab service and company delivering and disposing old mattress were efficient and gave phone update to give ETA on day of delivery! I would definitely recommend
17. juni 2025
Svar fra eze Mattress
Hello Heather,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We're very happy to read your feedback on how easy it was to order and get your mattress delivered within a week. We are happy you were satisfied with our delivery team.
Thank you for shopping with us online.
eze™ Mattress Team.
Great mattress!
Great mattress at a good price. Easy to order and delivered the next day. I have not slept so well in a long time! I like the support this mattress offers, regardless of your sleeping position. I will definitely recommend it.
28. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra eze Mattress
Hello Fabienne,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We're very happy to read your feedback on how easy it was to order online and that you received a quick delivery. It's great to hear that you are sleeping well and find the mattress supportive, we hope you recommend us to your family and friends.
Thank you for shopping with us.
eze™ Mattress Team.
Very easy to order and excellent…
Very easy to order and excellent delivery service. The product was very easy to unpack and looked to be of excellent quality Not being able to try before you buy is a bit of a lottery. This mattress is softer than our previous one and is taking a bit of getting used to. Bought it because it was a best buy from Which.
9. juni 2025
Svar fra eze Mattress
Hello Andrew,
Thank you for taking the time to leave us a 4* review.
We're very happy to read your feedback on ordering online and our delivery service. We do hope you are getting used to your new mattress, it can take around 4-6 weeks for your mattress to settle and for your body to adjust.
Thank you for shopping with us online.
eze™ Mattress Team.
Lovely mattress and very good service
Lovely mattress and very good service. The delivery was very well organised and it was well worth the £50 for mattress removal and the new mattress being placed where we needed it.
5. juni 2025
Svar fra eze Mattress
Hello Anthony,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us.
We're very happy to read your feedback on how you're finding your new mattress and that you had a good delivery expereince.
Thank you for shopping with us online.
eze™ Mattress Team.
An excellent mattress
The mattress arrived very quickly and in a package that made it relatively easy to take upstairs to the bedroom. After two weeks of sleeping on the mattress I am very pleased with it, and It is very comfortable and has certainly has improved my sleeping.
14. mai 2025
Svar fra eze Mattress
Hello Hugh,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.
We're very happy to read your feedback on how quickly your mattress arrived and that you found it eze™ to take to your bedroom. It's great to hear that after two weeks your sleep has improved and you're finding the mattress nice and comfortable.
Thank you for shopping with us.
eze™ Mattress Team.
Incredible quality
Incredible quality! Highly recommend. We got a single cooleze for my son’s bedroom. He tends to run hot overnight and this mattress is just perfect 👌🏼
27. mai 2025
Svar fra eze Mattress
Hello Lydia,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.
We're very happy to read your feedback on our Cooleze mattress that it's great quality and you would recoommend us. We hope your son is sleeping well and staying cooler through the night.
Thank you for shopping with us.
eze™ Mattress Team.
Svar fra eze Mattress
Hello Warren,
Thank you for taking the time to leave us a 5* review based on your experience ordering with us online.
We're delighted to read your're happy with your new mattress and were happy with our customer servcie team.
Thank you very much for shopping with us.
eze™ Mattress Team.
Svar fra eze Mattress
Hello Andrew,
Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.
We're very happy to read that you love your new mattress and expereinced great service from our courier.
Thank you for shopping with us.
eze™ Mattress Team.
A good experience. EZE-ily done!
Ordering the mattress by phone was reassuring and easily done. I was kept informed throughout the process from ordering to delivery. The unpacking in situ and removal of old mattress was efficient and was all over in 15 minutes.
The mattress is of good quality and exactly as expected. Would recommend.
22. mai 2025
Svar fra eze Mattress
Hello Roger,
Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.
We're very happy to read your review and delighted to hear that you are pleased with your new mattress and that you received good communication and delivery from us.
Thank you for shopping with us.
eze™ Mattress Team.
Great night sleep
Second mattress for the family as the first one was so comfortable. Just mind it’s a lot deeper than standard foam types but it’s worth the added height. Easy to unpack and no issues with smell etc.
6. mai 2025
Svar fra eze Mattress
Hello Jemma,
Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.
We're delighted to hear that you are pleased with your new mattress and that this is the second one you have purchased.
Thank you for shopping with us again.
eze™ Mattress Team.
The delivery men.
The delivery men.
They took the old mattress away without question, I was waiting for them to return and remove the packaging from the mattress when I released they were closing the van and getting ready to leave,
I had run out them and remind them that I had paid for them to remove and take away packaging.
They did this.
20. mai 2025
Svar fra eze Mattress
Hello Bill,
Thank you for taking the time to leave us a review based on your experience.
We will contact BJS Home Delivery for you to pass on your feedback regarding the delivery process.
We do hope you are enjoying your new mattress.
Thank you for shopping with us.
eze™ Mattress Team.
Excellent quality at a reasonable price
We are very pleased with this mattress. It is the perfect firmness for us, feeling supportive with a very comfortable softer top layer. We also like that it only needs to be rotated and not turned over like our old one. Good communication throughout and delivered in the stated time frame.
16. mai 2025
Svar fra eze Mattress
Hello Audrey,
Thank you for taking the time to leave us a 5* review based on your experience shopping with us online.
We're delighted to hear that you are pleased with your new mattress and that you received good communication and delivery, within the specified time frame.
Thank you for shopping with us at eze™ Mattress.
eze™ Mattress Team.
Excellent mattress
Excellent mattress, cleverly packaged.
Delivery was on-time but drivers reluctant to unpack.
15. mai 2025
Svar fra eze Mattress
Hello Richard,
Thank you for taking the time to leave your valued feedback on our servcies.
We're glad to hear you're happy with your new mattress and liked the way it was packaged.
We have escalated your delivery issue to our courier partners and have now resolved this for you over email. Thank you for bringing this to our attention.
Thank you for shopping with us online.
eze™ Mattress Team.
Mattress
The mattress was exactly as described and the delivery was seamless with excellent communication
6. mai 2025
Svar fra eze Mattress
Hello Nigel,
Thank you for taking the time to leave us a 5* review, based on your experience ordering with us.
We're delighted to hear that you are happy with your new eze™ Mattress and the delivery expereince with our couriers.
Thank you very much for shopping with us onliine.
eze™ Mattress Team.
I paid £50 to have mattress unpacked…
I paid £50 to have mattress unpacked and other mattress removed as I am in my mid-70s, on my own and on crutches, so unable to do this by myself. I expected this to mean that the mattress would be placed on my bed and all the packing removed. The new mattress was left on the floor in the box. I had to ask them to unbox it. They did but still left it on the floor. I asked if they would lift it onto the bed. They did. And then they left. I had to wrestle the mattress out of the sealed wrapping and position it myself. These were not hard tasks for two able-bodied men; they were difficult for me and I'd thought the £50 covered this.
On the positive side eze Mattress has responded and endeavoured to sort things out.
30. april 2025
Svar fra eze Mattress
Hello Torey,
Thank you for taking the time to leave us your valuable feedback.
BJS Home Delivery were supposed to unpack your mattress and dispose of the packaging. We can only apologise on behalf of the courier for failing to carry this service out at your property, this is the first that we are hearing about their lack of service.
We will email you to follow up with you regarding the service you did not receive.
Thank you very much for shopping with us, we do hope you are enjoying your new mattress.
eze™ Mattress Team.
*UPDATE 27.5.25*
Hello Torey,
We have now been informed by BJS Home Delivery that they have contacted you to apologise for failing carry out the unpacking service when they delivered your order.
We have also emailed you to follow up on 23.5.25 to issue you a partial refund.
We hope you are happy with the outcome.
eze™ Mattress Team.
I have Parkinson's Disease and hoped…
I have Parkinson's Disease and hoped the new mattress would be cooler end easier to turn over in bed although it is far better than my previous mattress I still feel the lumps in the mattress profile. Sitting on the edge of the bed to get dressed is difficult as the mattress throws me to one side.
10. april 2025
Svar fra eze Mattress
Hello Graham,
Thank you for taking the time to leave us your valued feedback. We are happy to read you are preferring your new eze™ Mattress to your previous one.
Should you be encountering any issues with your mattress, do please drop us an email at info@ezemattress.com or call us, to see if we can help and find you any solutions.
Thank you for shopping with us online.
eze™ Mattress Team.
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