Responsive customer service. I had a complex order requiring a blue tint for visual stress. I also wanted help choosing frames for my face shape. They helped with both after sending photos of me & lin... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I called Eyekit, and they were really helpful with advice etc. Their product range is great, and the website has a lot of information but there are a few online tools they should think about including... Vis mer
Selskapet har svart
great service and excellent sports glasses (Rec Specs - SLAM XL) for my son (now 11 years old), for whom we are sending sports glasses for hockey for the second time! Very comfortable and high-quality... Vis mer
Selskapet har svart
Just got my second pair of sports frames with varifocal photochromic lenses from Eyekit. Great communication, expertise and service, with their help I got the frame and lense setup I wanted. They we... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Eyekit Limited is an independent, family-run online retailer based in London, England. We specialise in sports and leisure eyewear, offering a wide selection of glasses, sunglasses, and goggles designed to meet the demands of daily activities, active lifestyles and specific sporting needs. Our journey began as a local optical practice, dedicated to helping members of our community care for their vision with the right advice, treatment, and eyewear. Over time, we expanded our reach and now proudly supply both prescription and non-prescription eyewear to customers around the world - from those working in the harsh conditions of Antarctica to remote Polynesian islands in the Pacific. We take great pride in offering one of the most comprehensive ranges of sports frames available online. Our products are not only built for performance and protection but also designed to look great, with many models available with prescription lenses to enhance both vision and sporting experience. We also have an extensive range of industrial and domestic safety frames, working with brand leaders such as Bolle and Uvex to help with heavy duty protection in the work place. Our mission is simple: to make buying glasses easy, convenient, and stress-free. With a user-friendly website, transparent pricing, and attentive customer service, we aim to provide a seamless shopping experience from start to finish. We partner with trusted suppliers and accredited optical labs to ensure every pair of glasses meets our high standards for quality and comfort. Whether you're looking for everyday frames, reading glasses, or sunglasses, we’re here to help you see clearly—and look great while doing it. Customer satisfaction is at the heart of everything we do, and we’re proud to have served thousands of happy customers across the UK and beyond.
Kontaktopplysninger
Southgate, N14 7AJ, London, Storbritannia
- 07480 413 156
- hello@eyekit.co.uk
- eyekit.co.uk
4,7
Enestående
46 anmeldelser
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thank you very much
Good, some rare products, exceptional costumer service
4. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Eyekit Ltd
Thank you Amir, we are glad that you liked your sunglasses.
Friendly, professional, value
Friendly, timely communication for query.
Eyeglasses shipped to Australia promptly. Frames relatively cheaper than same purchase here. Very happy customer!
8. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Eyekit Ltd
Thank you Cate, we are glad that you are happy with your order from Eyekit Ltd.
Found the exact Norville glasses my own optician could no longer source
Finally found the frames my normal opticians no longer stocked. After a number of helpful emails to their customer service and a bit of nervousness about ordering ‘blindly’ from the internet, my glasses arrived safe a well within the week. Great service from a very helpful team.
1. mars 2024
Anmeldelse skrevet uten oppfordring
Svar fra Eyekit Ltd
Thank you for your positive review.
High touch in a high tech world
The level of personal customer care was beyond all else I experienced with online shopping. I am in South Africa and Anita overcame the limitations of online shopping, made the physical distance disappear and i felt as if i was in the shop and being served most attentively. I bought replacement lenses for cycling glasses initially and ended up buying a second pair. Several options were put before me when i made the enquiry about another pair and what i needed. Product not on the Eyekit website were found and presented based on my needs. In addition, I experienced difficulties with the postal system in SA with the first order. Anita stepped in and assisted with tracking. For the second delivery Anita helped with delivering the package to a relative in the UK who was coming out to SA. This level of being sensitive to a customer is exceptional. Buying eyewear non- prescribed or prescribed is a an individualised process. For this reason I would not hesitate to recommend Eyekit based on the high level of personal care.
14. januar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Eyekit Ltd
Thank you for your patience throughout.
Great customer service and good quality products
I made a mistake with my prescription and EyeKit kindly updated it before it was too late and they helped me with more information when I needed it.
1. februar 2024
Anmeldelse skrevet uten oppfordring
Svar fra Eyekit Ltd
Thank you for review Aran. We were happy to be able to help you.
Prescription cycling glasses
I have purchased cycling glasses from eye kit.Co.uk and was impressed with their customer services care so much that I bought a second pair of prescription cycling glasses. The staff could not do enough to help, especially Anita who went out of her way to make sure everything was perfect for me. I struggled to get a pair of sports glasses with a prescription lens of 4.5, but they accommodated me without any problem.
9. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra Eyekit Ltd
Thank you Steve, we hope you are enjoying using your cycling glasses.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.