EXTREME PCs Anmeldelser 

174
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

My boyfriend place an order early/mid December for a Christmas gift for me and it is still not here despite the fact he paid a very high price for rushed shipping. He paid for guaranteed delivery befo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Order process was easy and my numerous questions were all answered to my satisfaction. The computer arrived in two days after placing the order. The laptop, MSI Prestige worked very fast, excellent i... Vis mer

Vurdert til 5 av 5 stjerner

After leaving a less than positive review, I was contacted by a representative. Justin was exceptional at walking me through the process and providing solutions to my concerns. He went over & abov... Vis mer

Vurdert til 5 av 5 stjerner

Easy to navigate website and wide range of options to customize your pc! Unfortunately UPS has lost and supposedly found my pc waiting to see if it comes. Jeff did reach out to me via phone call which... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Databutikk

Skrevet av virksomheten

Why build when you can purchase the best gaming pc. Choose a budget, games or apps, recommended configuration, or customize it to suit your needs.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

174 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(174)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I bought my dream gaming PC at Extreme PC

I bought my dream gaming PC from Extreme PC and the experience was superb. I had a good idea of ​​the configuration I wanted but Andrew helped me complete it and what the technicians put together for me is simply perfect, both in terms of performance and the visual aspect of the beast.

They did a good job of obtaining certain components that were blocked in the warehouses of certain carriers, because of the strike at Canada Post (December 2024).

Delivery was very fast. Not even 24hres from GTA to Montreal.

I can only recommend purchasing your Gaming or Desktop PC from Extreme PC. Good Job guys!

20. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

They forgot to hook all components up

Computer arrived quickly and safely. Overall a pretty decent experience. The only issues I really had were that whoever built the PC forgot to connect several components and some of the required software was missing. After opening the computer case up and hooking everything up correctly and downloading and configuring the software myself, everything works as intended. This isn’t a huge deal, but it did take some time to figure out and I did pay for everything to be set up already, so it is a bit disappointing.

13. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra EXTREME PCs

Thank you for sharing your experience with us. We’re glad to hear that your PC arrived quickly and safely, and that it is now functioning as intended. However, we sincerely regret the inconvenience you experienced.

Every system we build undergoes a rigorous quality assurance process to ensure all components are properly connected and the PC is fully operational before it leaves our facility. In rare instances, components can become dislodged during shipping despite our best efforts to secure them. We understand how frustrating it must have been to reconnect the components and configure the software yourself, especially when you expected the system to be ready to use out of the box.

Your feedback is invaluable, and we will continue to evaluate our packaging and processes to minimize such occurrences. Should you encounter any further issues or need assistance, please don’t hesitate to reach out to our support team—we’re always here to help.

Thank you again for your understanding and for sharing your experience. We appreciate your patience and trust in us, and we hope you enjoy your new PC to its fullest potential!

Happy Holidays!

Vurdert til 4 av 5 stjerner

Excellent Company

Building my PC with Extreme PC's was fast and very easy. The support team was great and very helpful. The computer arrived in just a few days and was all ready to go. I'm glad I chose Extreme PC's. I would recommend looking into them. O!.. and the price was the best I found!

26. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

It's saying my order was completed but…

It's saying my order was completed but I can't seem to get any update anywhere. I went to the track your package section and it just says the same thing over and over "order placed"

30. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til EXTREME PCs

Svar fra EXTREME PCs

Thank you for reaching out. We’ve looked into your order status and found that no payment has been made, so the order has not moved forward in our system. We’re here to help, so please feel free to contact our customer service team if you have questions about completing your purchase or need assistance with next steps. Thank you for your understanding.

Vurdert til 5 av 5 stjerner

bought a gaming PC first time dealing…

bought a gaming PC first time dealing with this company, absolutely brilliant, fully 24hour tested then shipped to me, they said monday delivery it arrived early on friday,excellent customer service highly reccommend

4. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Think twice. If something goes wrong are they going to have your back? NO

It took a month to get the PC, which was a little frustrating and I wasn't going to even mention it but everything since has been a disaster. The hard drive wasn't properly secured and throughout the shipment the hard drive sloshed around freely. I'm trying to get the pc returned and refunded but their process is quite suspect. I've spent an hour now trying to start the refund process and there is no way to finish it.
I spoke with their automated DM person there, and all he could say was to watch for an UPS claim email. At first, I debated getting it fixed, but the more I go through this process, the more I want to send it back and get my money back, but even that is proving to be difficult.
Do you remember in the 2000s when internet companies would have a website that you could cancel anytime, but then to find where and how to cancel was hidden (or, in some cases, non-existent)? This is the vibe I'm getting from extreme PC's.
Think twice about it is all I'm saying.

23. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til EXTREME PCs

Svar fra EXTREME PCs

Thank you for your feedback. We're sorry to hear about your experience and understand your frustration with the shipping and return process. Please know that your satisfaction is our priority, and we are here to make things right.

The issue with the hard drive in shipment is not acceptable, and we apologize for any inconvenience this caused. We take quality control and secure packaging very seriously and will address this internally to prevent similar issues in the future.

Our support team is here to assist you with the return and refund process, and we’re committed to ensuring it goes as smoothly as possible. We will reach out directly to make sure we address all concerns and provide you with the support needed.

Thank you for bringing this to our attention, and again, we apologize for the experience. We're here to help you through every step.

Vurdert til 3 av 5 stjerner

Long wait hope pc is worth it.

Review of Extreme PCs

I recently purchased a custom-built PC from Extreme PCs, and my experience was quite mixed. While the i have not recieved the PC itself I can't review on that part , but the overall process left much to be desired.

Delivery Time
One of the most significant issues was the delivery time. The PC supposedly will take three weeks to arrive, which was much longer than I anticipated. Unfortunately, the website did not clearly state this extended delivery period, leading to frustration and repeated inquiries about my order status.

Customer Service
Customer service was responsive but often vague. I had to reach out 2 times to get updates on my order, and first time, I received generic responses rather than specific information about when my PC would arrive, 2nd time I was told it could take up to 2-3 weeks

Conclusion
While Extreame PC Company offers high-quality products, they need to improve their communication and transparency regarding delivery times. If you’re in no rush to receive your PC, their products may be worth the wait, i will see when the PC arrives. However, if you need a quick turnaround, you might want to consider other options or inquire explicitly about delivery times before placing your order.

8. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service!

Purchased a cover for my Rodecaster Duo; order was processed quickly, packaged well, arrived on time. Great service!

26. juni 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pleasantly surprised


My laptop charger broke and I thought I’d have to wait at least three days before I could charge it again so great was my surprise finding it at my door before lunch at 11am the very next day.
Great price, great service. Will definitely use them again.

16. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast service

Quick turn around after ordering. I ordered the PC on a Friday evening and the PC was built and shipped by Tuesday and will be delivered by Thursday. To me this is a quick turn around.

27. mars 2024
Anmeldelse skrevet uten oppfordring

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