Purchased a floor polisher two years ago. Since the date of purchase, the machine failed to work. It would shut off every five minutes. I contacted customer service, they responded once, but have n... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The lady whom replied to my e-mail was very knowledgeable about the trouble I was having. She immediately sent me a response with "how to" instructions to solve the problem with installing the Hook &... Vis mer
GREAT CUSTOMER SERVICE! After placing an order for a set of brush plates for my EP170 floor scrubber, I realized I had mistakenly spelled the address. Following the assistance instructions, I promptly... Vis mer
I was a bit worried when I hadn't received my order in a timely manner, and I was receiving these rating emails. I did reach out advising I couldn't rate on something I hadn't received. I did recei... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Ewbank has over 140 years of expertise in developing and manufacturing household cleaning products. We are committed to providing high-quality and high-performance cleaning solutions at affordable prices. Rooted in innovation, our mission is to meet every cleaning need, ensuring trust and satisfaction for our customers.
Kontaktopplysninger
Charlotte, USA
- +1 (704) 827 9385
- enquiries@ewbankus.com
- ewbankus.com
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lack of Customer Service
Purchased a floor polisher two years ago. Since the date of purchase, the machine failed to work. It would shut off every five minutes.
I contacted customer service, they responded once, but have not addressed the issue again, despite my numerous attempts.
I will purchase a new polisher from a company that backs their products .
good web page
Great customer service.
Customer service was very helpful in making sure I got the right items
Hook & Loom Installation
The lady whom replied to my e-mail was very knowledgeable about the trouble I was having. She immediately sent me a response with "how to" instructions to solve the problem with installing the Hook & Loom attachment. Her instructions were so simple.
The motor could be a little more…
The motor could be a little more powerful.
I cleaned a floor that was half assed cleaned by x- wife for about 35 years, It did the job but motor seemed to over work itself. But remember it was really dirty.
Dennis Hazelton
I ordered replacement attachments for…
I ordered replacement attachments for my steam cleaner, and received it in 7 days with no issues.
Scrubbing Function
Just using the scrubbing function brought my wood floors back to life like new. Thank you!
Quick and efficient service and product
Quick and efficient product and service. Received the merchandise sooner than expected.
The EP 170 is great machine for the…
The EP 170 is great machine for the price that I paid for it and the pads work great for it to cut black marks off the title floor that I been cleaning with the EP 170 but I wish it had some type of stiffer pads for it that would take up bigger black marks that is built into the title floors like some of the high end types of floor scrubbers and buffers use
Very efficient
I receive product in a timely manner.
Highly recommend
You had the part I needed in stock-order process was easy-delivery was quick 👍👍👍
Easy ordering process, reasonable prices
The ordering process was easy and efficient, and parts are reasonably priced. I received an email with the shipment tracking number. However, I would like to have seen a way to track the order on the website.
Think the cost was too high.
Think the cost was too high.
The product was shipped properly and fit properly.
I was a bit worried when I hadn't…received my order
I was a bit worried when I hadn't received my order in a timely manner, and I was receiving these rating emails. I did reach out advising I couldn't rate on something I hadn't received. I did receive a follow-up email with a tracking number that I previously did not have, showing it was on a late delivery. I did eventually receive what I ordered, but the box was completely opened. My items were inside. I guess that person didn't need the same parts as I ordered 😄
My 5 stars ⭐ is for the great follow up that I received. And was so appreciated.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








