Ewbank Airdash cordless vacuum cleaner is a winner - we have sold over 90 of them to date and customers come back to tell us how good they are and recommend them to their friends and family. We also... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It's a scam! They advertise the Ewbank manual multisweeper is supplied with 2 sets of brushes (hard and soft), but only 1 set is sent. They refuse to even sell customers any more brushes. This means t... Vis mer
Just purchased a Ewbank Supreme ironing board and it’s an absolutely brilliant! Had a nightmare with others being faulty, unsteady, limited range of height, iron rests not fit for purpose , so finding... Vis mer
Selskapet har svart
Floor Polish none slip, brought manyly because my small Wired haired Dachshund (was) slipping on the Wood and Laminate floor and her has arthritis in her front legs. wonderful dog not slipping but als... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av rengjøringsprodukter
- også i
- Elektronikkbutikk
- Hvitevareforretning
- Sentralstøvsugerleverandør
- Støvsugerforhandler
Skrevet av virksomheten
We have been passionate about helping to clean your home since 1880. Now our product range is filled with a mix of the tried and tested, to the modern and innovative in floorcare products. We have floor sweepers that have been a mainstay in UK homes since we began manufacturing products, as well as the latest innovative cordless stick vacuum cleaners that combine the convenience of a floor sweeper, with the suction power of an upright vacuum cleaner. If you’re looking for a deeper clean for your floors we have a selection of products tailored for various floor surfaces. Shampooers ensure you can remove the dirt from your carpets and rugs, whereas floor polishers will lift the stains from your hard floor surfaces so you can restore all your floors to their former glory.
Kontaktopplysninger
38 Bluestem Road, IP3 9RR, Ipswich, Storbritannia
- +441473271272
- services@ewbank.co.uk
- ewbank.co.uk
4,1
Bra
744 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great efficient service!
21. februar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Service Supervisor)
Product ok but no paperworkre for a…
Product ok but no paperwork for a return should I need to.
6. februar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
A member of the Customer Services Team will be in touch.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
I bought this cleaner at the end of…
I bought this cleaner at the end of November and initially thought it was excellent. However, after using it for a few weeks I am experiencing lots of problems with suction. The cleaner is forever clogged up with fluff and debris which gets more and more compacted even after a short use. The cleaner clogs at the bottom, just above the brush head, and then it clogs in the main stick of the cleaner, necessitating a strong length of dowelling to prod it free. If it is still blocked then I have to check the area where the motorised head joins onto the stick. I can do a 10-minute vacuum but then have to dismantle the whole cleaner to free up the clogged areas. It is as if the motor is not powerful enough to get the debris up into the actual collecting cup at the top of the cleaner. I was going to purchase a 2nd Airstorm for upstairs but realise it is not effective enough, so disappointing.
21. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ewbank
Thank you for your review and feedback.
We are extremely sorry we have not provided you with an acceptable level of service.
I am afraid no contact details are provided against this review, so we are unable to get in contact with you by phone or email, please could you e-mail services@ewbank.co.uk with your contact details and that this is in reference to a Trustpilot review and one of our team will contact you by return to discuss this issue.
Kind Regards
Emma Siswanto (Customer Services Manager)
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
It’s ok to a point
It’s ok to a point. We have uneven slate tiles and need to be able to properly scrub them. The machine tries hard but the bristles on the brushes are not long enough to read the recesses of my tiles. Better than anything else tho’ so I would recommend it.
24. januar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
Great product great competitive price
Great product great competitive price
Well packaged delivered on time
10. februar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
very good quality fast delivery
13. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Service Supervisor)
Amazing service
Amazing service. Had an issue with delivery (at no fault of ewbank at all) and customer service who were absolutely lovely, rectified the issue quickly! Love the clean steamer as well!
20. januar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
The quick service fast delivery for the…
The quick service fast delivery for the goods I wonted.
20. januar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
Total rubbish
Total rubbish. I ordered the correct part from the list of items. But somebody needs to go to specsavers. Incorrect part sent. Now I have the hassle to return it before they can get it right.
1. februar 2025
Svar fra Ewbank
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards,
Emma Siswanto (Customer Service Supervisor)
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
Delivery and timing were excellent
Delivery and timing were excellent. I’ve yet to use the polish and am hoping it hasn’t changed since the last one I bought with the wonderful cedar scent
22. januar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
Prompt Service
6. januar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Emma Siswanto (Customer Services Supervisor)
Ordered seals and nozzles parts very…
Ordered seals and nozzles parts very cheap and fits machine well only took a few days
15. januar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Svar fra Ewbank
Thank you for your review and feedback.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our customer services team will be in contact with you.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Ewbank sweepers
I received fast confirmation of the purchase and notification about delivery. Specific details of the delivery were not given but I was given a date by which they would be delivered. The sweepers arrived well packed and were very easy to assemble. They do the job they were designed to do.
10. januar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Efficient delivery of parts
9. januar 2025
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
bought a replacement handle
bought a replacement handle, no issue with the prompt delivery, item was a perfect fit
30. desember 2024
Svar fra Ewbank
Thank you very much for your review and feedback.
Best Regards,
Ieva Strikaityte (Customer Services Manager)
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.