Everygame Anmeldelser 108

Customer is always wrong no,matter what. If you get dealt the same hand 3 times in a row that's cool. Happens all the time in real poker. And if you lose a hand that cost you the tournament example at everygame poker pair of 7s beats trip 7s all day. And when you check your hand history you had jack of diamonds and 3 of clubs. Yeah ok ..instead of everygame poker throw your $$ in the fireplace and roast marshmallows. They suck at cheating and the customer service is the worst. Schedule a call you get someone other side of the world that "really cares" they will get back in 48 hrs or less after they take a nap. Oops they forgot. So go ahead waste your time with these clowns. Log in and have fun

I deposited hundreds of dollars a week into this casino. After a few months, i noticed that some of my deposits were more expensive than what i actually deposited. For instance, i deposited $100, but i was charged $108.50. This was only on SOME of the deposits. I notified everygame and they agreed to refund ONE MONTH, but not any of the others, nor any future over charges. One single month added up to over $120. This is not an unsubstancial amount. I tried reasoning with them, and i got a series of rude emails. They blamed my bank, but this was not a bank fee. I would suggest going elsewhere to game, there are a plethora of other online casinos to choose from. The lack of caring about my business was stunning!

They gave me "free spins" I made $129 off it and the minute I unlocked the funds I tried to withdraw via bitcoin and they waited 2 days to say I violated their rules and they took away all my winnings. ABSOLUTE SCAM, played through hours of rollover just to get my funds stolen

DO NOT USE, site is a joke like everyone else is saying, the verification process doesn't exist. save your money, they will just take it.

Like everyone else is saying, their "verification" process is non-existent when you try to verify your account before you withdraw. I shouldn't even have to be verified because I've played with them for over 20 years, since they were called Intertops.

At any rate, I've tried emailing them 4 times this week, with zero responses regarding verifying my sensitive documents i sent them over the weekend. Everygame is a joke that ends up a bad joke on the player.

They won't allow me to withdraw even though I have provided ID on multiple occasions and multiple different "selfies" of me holding my ID.

completely fake!!

I will start with stating that although they post a 48hr withdraw time this isn’t at all close to the truth. Truth is that even if they didn’t decide to make you jump through any hoops at all any withdraw made any day other then Monday or Tuesday by 11:59pm will not be processed until the following Monday at the earliest. An example I have is a withdraw I requested on Wednesday morning at 4:30ish in the morning after all documents were finally approved (will explain that ridiculous process and the games these people play also) will mean that my payout won’t come until Monday at the earliest. This clearly shows 48hrs would be Friday 4:30is am. That said no go. The reason this upsets me is that I have been told beginning on the 23rd of December to not yet request my withdrawal. But yesterday during chat at 9am an agent explained to me that although I had a request denied because they chose to not look at the documents I sent them besides once every 5 business days when they would make up a new document or issue that was needed to get verified for the 2nd or 3rd time at this place I was promised if I sent in my ID which they first got on Dec 23rd I would receive an email and I’d get my payout soon. We’ll email never came. Everything I was told was a lie and even though I contacted them to be sure they couldn’t screw me over for an entire week for the 3rd time they used lies and misinformation and unethical behavior to do exactly that. Also request after request for a supervisor or senior member of the staff to contact me still haven’t been answered or even acknowledged and on the phone the agent who called outright refused to read what the agent had told me and instead changed words from what was printed to what they could use to screw me for another week. Prior to the call an agent said again I’d have to wait another 5 business days for them to review my id for the 3rd time. It’s clear this place has become a site that only exists to screw people out of their money because player retention is probably non existent at this point. I have been asked on 5 different occasions for a document that they previously hadn’t asked for. Each new request comes with a 5 business day waiting period and unless somehow they don’t ask you to re verify like they have done to me over and over at every new wd request which are very few over yes now be aware that it may not even be possible to get a payment in under 7 days from the time you request the withdraw and that 7 days would be a best case scenario. New kyc verification seems to come with every payout request and they have no problem misleading to and ultimately outright lying to players just to hold on to their money in hopes they will get them so upset they give up on trying to get their winnings. Places like this are the vampires of this industry and the reason non crypt sites with payouts that aren’t instant like crypto sites when it comes to withdraw can no longer exist. The worlds oldest online casino has sadly turned in to the worlds slowest and one of the most unethical casinos I’ve ever been part of. All this for a withdraw that took a 60x rollover to even be able to withdraw shows how few and far in between these guys actually pay players.

Edit:Fri Jan 13th,2023
My fear of them lagging on payout until next week was spot on. Request for another payout although I was told it wasn’t at all needed was made while on phone with an employee who said it had to be done. It was done at 5:25ish am on Wednesday which I was told woul lead to a payout being sent on Monday. This was against my objection and repeated request that due to their own employees saying to not put in an additional request that was in our live chat and could be seen. The guy acted like that wasn’t what was said and outright refused to admit or even acknowledge the fact of this at all. Repeatedly asking to speak with a supervisor has came and gone without response and this has been a nightmare. I’m completely convinced that they were trying to be so difficult I would give up on the 500$ and discontinue communicating with them which was very tempting but I know wasn’t right not to mention it’s 500 dollar and is a substantial amount of money. I’d suggest looking at other options for online gaming as this provider has lost all respect or trust from me. Best of luck and I’d suggest other platforms but feel it would take value or trust away from this review. Thank you

The verification is crazy, I submit clear legible documents twice and they always just ask for more.
They take 2 days plus for review, so you basically get one chance per week to correspond with them.

Joke website.

This site is complete trash. Site has now been down for a week, just basically stealing their clients money.

I haven't been able to access the site in two days.
What the hell?! You have my money so get your server up and running.

Site down and they refuse to answer emails about why we can't log on.

Pretty obvious this site has employees playing the games. Same persons win with bad beats all the time.

Same as everyone else is saying. Scam!! Will take your money in a heartbeat but will not accept very clear documents for verifying identity or withdrawal. Please please please do not use this site! They are awful!

I deposited $95 in bitcoin and applied the welcome bonus us 200% +25 free spins. I initially won about $140 on the free spins and then lost it all back but $.24 I deposited $25 more in bitcoin and was locked out of poker room and they made me spend my $25 to full fill the playthrough requirement on the freespins. They also said it had to be played only on betsoft games but don't inform you of this and have a ton of other software games. They say if I pay them $140 they will void the playthrough requirement and I can again play poker??? It would also void the $140 deposit and I would have to deposit more to play poker. This is absurd. Steer clear of this casino/poker site. They will never see any $ from me again.FREE SPINS THAT COST YOU $ ARE NOT FREE AND IS A SCAM. I lost my two initial deposits and then played freespins then had to play the 3rd $25 deposit. On other websights the playthrough is done when you lose the free spin winnings!! The requirments at other sites are what you win on freespins has to be played X # of times before you can cash out and has a maximum cashout limit. I have played at alot of casinos and NEVER had anything like this happen. They are crazy if they think I am going to pay them another penny to fulfill there bogus policy. What a rip off.

Joined this 'new version of Intertops (everygame.com) played for about 1 year...2022. On 24/09/2022 began playing slots early morning and by lunch had won over $300, a very thing. Kept playing on and off throughout the day. At 8pm was playing a slot (had $220 in account) when the screen flickered, a very quick banner said there was a tech issue. I was about to log out when the screen went back to the slot I was playing but my account only had $20(exactly, no cents?) in it? Got on the help chat, talked to some called Carter(?) who said he'd look into it, 30 seconds later he said he can see nothing wrong and there is no record of me having $220 in my account???? I asked him to check with the 'tech team', 30 seconds later he said all checked I had not had $220 according to records of the day?
I couldn't believe such a blatant thing would happen, especially given I would obviously never play there again...so they stole $200 but lost about $1500 a year I put in on average? Still can't believe it?

Payout 4100 usd rejected.Account closed.
A BIG scam

Answer on the replay of this russian scammers:
Account has been closed after You have rejected payout

I opened an account a few months ago, recently attempted to withdraw and the option was disabled asking for my bank and ID copies which were supplied. Managed to request for withdrawal, which was rejected after 2 days stating that i must send pictures of me holding bank and ID card, but this was not communicated initially.

They simply don’t pay out. It’s easy to deposit and then they want crazy verification to cash out. I’ve got no complaints other than it’s not gaming when the casino doesn’t pay and then it’s not a casino. It’s an amazing platform though. It’s a weird uk thing that has been allowed to go on but they don’t pay

Stay away from this scummy site.Earlier called Intertops. Easy to deposit, impossible to withdraw. You been warned!

DO NOT SPEND ONE DIME ON THIS WEBSITE. If I could give -10 stars I would. I played them over a few months but never won anything. So, I don’t use them for a few months. I see they have some code for your birthday month so I use it and win big! Hell yea my rents getting paid this month. But not so fast now I have to submit document after document to prove who I am. It’s one thing to make you do this but they only look once a week and guess what after that week you have to submit more documents and then resubmit a withdrawal request. Then guess what a week later it’s the same story one document was too “blurry” so I have to resubmit the document and resubmit the withdrawal request. Then guess what because of some hidden clause about using 2 bonuses in a row they literally take away thousands of dollars of my winnings and only allow to withdraw $100. So I’m furious but whatever I’ll take what I can get so I resubmit and wait another week. And this is the kicker the next week they email me saying as a security precaution they want me to reply to the email confirming that I submitted a withdrawal request. And now I have to wait another week. At this point I don’t think I’ll ever get any money out of them. God awful experience. SAVE YOURSELF THE FRUSTRATION AND HEADACHE AND STAY THE HECK AWAY