I ordered diamond art that advertised that it measured 12x16”. It came and was less than 8x8” and there weren’t enough supplies to complete the painting as per instructions. Then when I contacted the... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I ordered diamond art that advertised that it measured 12x16”. It came and was less than 8x8” and there weren’t enough supplies to complete the painting as per instructions. Then when I contacted the... Vis mer
Selskapet har svart
UPDATE... I sent them everything they asked for. You know what their "solution" to help me was ? To blame it on the carrier and they were no longer at fault so they were done. Scammers. I orde... Vis mer
Selskapet har svart
Получила посылку , всё в порядке и всё в наличии, была поддержка в почтовом ящике на протяжении всего пути посылки, информация обновлялась постоянно и до прибытия посылки, я очень довольна
FAKE COMPANY. I ordered some of their swimsuits. The tracking was erratic to say the least, then suddenly nothing. Every time I tried to contact them I was directed to a “chat bot’ which just said “oo... Vis mer
An extraordinary product is always followed by wonderful user experience.
2313 Vegas Avenue, 94546, Castro Valley, USA
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 31 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DO NOT ORDER FROM THIS COMPANY! I so wish I had read these reviews before I ordered. I order the 3 bras and went according to their size chart with my bra size.
First of all the bra material is very flimsy! These bras are too short from my shoulder to under my breast. They didn’t fit at all.
I contacted them and they had me take a picture of the barcode. Then they told me that they had sent the correct size. I told them that they didn’t fit and I would like a refund. They said it would cost too much for me to send them back and to give them to someone else! I told them I was willing to pay to ship them back for my refund. They told me I could not return them. I sent them
A screen shot of their return policy where it says 100% Satisfaction Guaranteed. After that, they wouldn’t respond to me.
What a scam!!!
Merchandise not as advertised. It took a month to get my bras from China. I went back and forth with them and all they would say is here is the tracking number. When I got them, they are of low quality. Basically made of something like exercise band material. The bras were too small, especially the cups, despite being the size I ordered. I asked them for return information and they did not provide it. Disputed with credit card company, they sent a response showing a return policy (which I never received nor seen) that you had to contact them within 3 days (after waiting on them for a month!!) and send it back to China! Please do yourself a favor and don't buy from this company. Actual name is Gencenneral.
I bought these with the understanding that they could be returned if not satisfied. This product is pretty but there is no structure to the material, so they just hang, like wearing a costume. I paid through paypal thinking I would be protected for the purchase, well paypal rules in the sellers' favor, the answer from the company was to give them away, take too long to return, a 3.00 credit, this is junk, and I am so disappointed with paypal , lately they rule in the favor of the seller. So, buyer beware.
I would give them a negative review if possible. The bras I received were way too large. I tried, for weeks, to obtain an address to return them and could only get canned responses. This company is nothing but a fake to get your money and run.
Do not buy complete scam !
I have read all reviews and totally agree with what everyone is saying
£35 up the Swanee I would like to add to this review after at least 30 emails to there shambolick customer service they have offered me a refund of wait for it 3usd and can I sell bras to friends lol they are saying it will cost me more to send back to there warehouse in china . I have refused 3usd as I have pointed out to them they are saying each bra is worth only 1 usd . Avoid this company at all costs
I took advantage of the buy one and get 2 free. Company charged for three instead of one and on top of that I never received even one bra. Trying to contact customer service is a joke. Crickets as far as response! Working with PayPal to no avail.
AVOID at all costs. My mum was sucked in by Facebook advert for “comfy bras” when received was too small so started the refund process by asking for return address. Customer service replied quickly asking for the QR codes to check the items. Stated they check with the warehouse to say the correct items were sent so give away to friends. Quoted their return policy
“ We offer a 100% satisfaction guarantee. If you are unsatisfied with your product for any reason, simply return it to our warehouse with your receipt of the product, and make sure the product is in new condition, then we will give you a full refund/exchange with no questions asked. Refunds are processed immediately upon receipt of the returned item.”
Offered $3 for the inconvenience. Then said since the correct item was sent they wouldn’t refund! What a joke that was!
Started a PayPal dispute which unfortunately contacts the company first for a response which will probably be the same BS but I’m hoping to get somewhere!
AVOID SCAMMERS!!
If I could give them negative stars I would. It's a scam. Period. They state a 100% satisfaction guarantee, but refuse to refund or even tell you how to return items. The bras are cheaply made, don't come even close to the published measurements and customer service is abysmal. I wish I'd seen these reviews before I wasted money on a product I can't return or exchange - despite their "no questions asked" return policy. Avoid at all costs.
Even giving them one star is being generous. This company is fraudulent and there is no returns or refund policy in place.
Products advertised are taken from other well-known catalogues because the items are nowhere near the advertised pictures. I regret having fallen into the trap of ordering three pack bras. My 11-year-old granddaughter would do a better job producing a bra that would be wearable and good to look at. This company needs to be stopped from advertising and selling any products.
To add insult to the moneyI wasted, I am being offered $3 as compensation.
Fraudulent in that they charge shipping and taxes over and above what you agree to through paypal so my order ended up 46% more expensive that expected. Also the product is rubbish and certainly not true to size. I bought the 3 bras (the one that said last day of sale but weeks later are still on the same sale) and the cup size is nowhere near what it should be and the shoulder straps have the bottom band sitting at about nipple height so I don't know where they get their sizing from. Then when you try to contact them they have a robot that just cuts you off. I have good technical knowledge but after hours of fishing around their website and even googling I am yet to be able to find a customer service person, and in the FAQs their idea of what to do if the product is no good is "make it a gift for someone else" - sorry, but if it's no good I would not stake my reputation and insult my family or friends by palming these bras off onto them, especially since I can't think of an adult they would fit. And description says "push-up" but they are the complete opposite, being "flattening" since the cup is so small and straps so short. Plus that really doesn't help the fact that I was ripped off with extra charges without approval. I don't understand how a company like this is still allowed to operate through facebook. Oh the other thing about returns, they say nothing can be done without an order number and receipt but I was never given either of these! Not by email or with the parcel, yet when I type my email into their robot it finds my order instantly but says "oops you've already tried to contact us" and closes the chat!
The sizes on the bras are wrong. I ordered a DD/E and what I got isn't even an A cup. They refused to refund my money and Paypal was no help. Don't waste your money.
This company is so fraudulent in their advertising and products.
They billed me one price but charged me another $12.
They need to be ousted from FB.
Their products are low quality and their idea of refund is for you to give your bought item to someone else. What company does that?
I am investigating them.
Poor quality, bra with no support, very cheap material. No customers service, impossible to send it back and get a refund
Scam!
Scam scam scam do not buy from them they are liars and cheats. Bought a bra buy 1 get 2 free on their advert the bra looked amazing strong and supportive, when it arrived it was flimsy very small and very bad quality it had no seams looked like it had been cut around the edges with scissors. I received 1bra not the advertised 3 tried to contact their customer service, but it says this site has expired
Terrible! Stay away from this company! Bought 3 bras , got overcharged by $8US, which I immediately e-mailed about and was told it was a mistake and will be refunded. Waiting for my Visa statement to check.
Bras were awful quality, terrible fit, nothing like the pictures.
I have sent numerous e-mails to the most likely non existent customer service! They do not respect the policy advertised -risk free, 100% satisfaction, easy returns- non of it is true and no return information is to be found anywhere.
Do not buy anything from them! Scam!
Awful company, stay clear!
Took 5 weeks to receive the 3 bras advertised on Facebook
They were awful, too small, unable to adjust and very cheaply made!
Looked nothing like the pictures!
Offered me 5 dollars then 8 to keep them! Also overcharged when paying through PayPal!
I will be escalating to PayPal for full refund
Don’t purchase from these cheats
This company sent the bras my wife ordered when she was an advert online but when they arrived they were far too small, even though she followed their size guide, and very flimsy and cheap looking. When she contacted them she was told that everyone else liked them! They refused to give her a returns address and suggested she give them away to someone they did fit! They offered 3 dollars compensation despite her having paid around 39 dollars plus postage. She is annoyed as they show a 100% satisfaction guarantee of refund on their website but they refuse to honour it.
Their so called satisfaction guarantee is bogus. They won’t refund you properly or let you return the item for a full refund.
The customer service answers quickly though.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.