Everlane Anmeldelser 

480
•
TrustScore 2 av 5

1,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

The straps of my Everlane leather tote started to peel and eventually disintegrated and broke off the bag on a business trip. I have never had this happen with any other bags I own. I don't think th... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

I had previously bought the original cheeky jean at a thrift store and loved it so much I bought another pair from the website, same size, same jean, different color. So disappointed in the second pai... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I purchased a pair of jeans they arrived. They were inferior. I returned them using their label two days later. Everlane refused to refund saying they didn’t receive the item which I know they receive... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Edit: Customer Experience reached out to me promptly, explained the situation, and offered solutions. Impressed by their professionalism and feel way more at ease now even if my package does not ar... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Dameklesbutikk

Opplysningene stammer fra ulike eksterne kilder

Shop Everlane now for modern essentials. We make the most beautiful essentials, at the best factories, without traditional markups. Free shipping on 2+ items.


Kontaktopplysninger

1,9

Under middels

TrustScore 2 av 5

480 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 41 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,9

Alle anmeldelser

(480)

37 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

I always & I mean ALWAYS shopped at…

I always & I mean ALWAYS shopped at only Everlane. I’ve spent THOUSANDS on clothing & this past year it has changed so much! Before it was seamless to order & actually have my order arrive in time. Now, complete 180! I’ve had the last 3 orders returned without my knowledge due to their mistakes. They never update their site & when you buy you risk losing your whole order due to them not having an item in stock. They do not email or call you to tell you. You find out when the return is processed by your bank. In my case it’s been this way at least & im completely over the hassle, the time wasted.. the bank refunds. It’s just a headache & my best advise to newcomers is if it seems too good to be true, it usually is.

11. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

No longer ordering from them. Unsubscribe straight away.

This is my second time ordering from them but will not do so anymore. The first time was their best seller turtle neck top. The top loses its shape immediately after wearing once. The cost is too low to return so I decided not to. The 2nd time, I thought I give it a try again by ordering a sweater. It didn't suits me so I returned. In the end, I was deducted of 16 euros (2 ways shipping charges). The return address is to Germany and I'm from Netherlands so it doesn't makes sense for me to order from them anymore. There are so many online shops here with free returns so I would go to others instead.

4. november 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great products and customer service

Great products and customer service. I've ordered a few times from Ireland, delivery times are clearly explained with the option of expedited service. Wish more companies followed their lead in being open and transparent on production and costs. Well done Everlane.

1. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Order took forever to receive

Order took forever to receive. Had it been higher quality, would have been worth them wait. It wasn't. Return process took a detective to find on their site and then didn't work. Had to email to figure out return. Over 1 month after return was delivered, had to email again about getting my refund. Will not order from them again. I don't understand the hype.

12. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

surprisingly happy customer

I mean, i checked out Trustpilot only after i already submitted my order, and the comments made me afraid for my 80+ EUR order... but it arrived in perfectly OK time, and i love these jeans, the size chosen based on the sizing chart is perfect, quality seems great so far... I don't know what experiences shocked others, but this one was a good one!

16. september 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was shocked at the reviews here when…

I was shocked at the reviews here when I checked, just on the off chance, so I came to share my rather different experience. I ordered twice here so far, once a while ago which I returned part of and then again recently. Website is easy to use and I love the simple style yet quality items. I am tired of not being able to find long lasting basics here in the UK so thought I would look further away sadly, otherwise I need to replace them every season which I just don’t have time for. The quality of the t-shirts I have bought is great and they fit very well so have the jeans and I appreciate the curvy range as although I am small my hourglass shape means the fit of jeans elsewhere is poor. I got my refund very quickly in fact far quicker than many places here in the Uk who need to keep up with the competition abroad in my opinion as they are miles behind. I will be back for more basics. I just wish things were slightly more affordable.

19. august 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Just another cheap fast fashion company. Worse than Shein

Here's an idea: Why not just take $100 and put it in the trash directly to save at least the frustration and disappointment? I ordered three tank tops. Vertical seams were curved -- not on purpose -- and at around a 30 degree angle from vertical, going up the back and sides of the shirt. Fabric thin and see-through. I bought them to take to visit a friend in Paris. She couldn't believe "the sorry state of American clothing," and told me to throw them out. 2 hems completely and fully came out at the bottom edge after ONE wash (one of them took three washes, but come on!) I contacted Everlane. I sent pictures. They said,"We're going to need to you to send those back and see more," as if I'd made this up and faked the photos...? Really Everlane, it's so hard to believe my stuff fell apart when you know you're peddling trash? I was going to send them back, but at my own expense? No. I've had $10 cotton tees and tanks from Old Navy that were ten times better and lasted for years without looking like an Everlane tank after one wash. The ankle boots I bought ? Also garbage. Five wearings and I had to throw them out. I can't comment on the flats I ordered as those were summarily cancelled by EVRLN without notice. Grateful to have saved the money. Thanks, Everlane. This was my first experience based on a friend's rec -- and definitely my last. For suckers only.

27. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor quality, poor customer service

Had my jeans for 12 months and the zip has completely broken and the colour has faded. Emailed customer service who had no interest in helping. I paid £75 for the jeans and have paid half that price for jeans that have lasted many years. I read that Everlane was a sustainable brand.. 12 months doesn’t seem sustainable to me. I can see the same jeans are now over £100 online. I wouldn’t pay more than £25 for this quality and durability.

28. juli 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Those good old days

Those good old days. Everlane was offering a great customer service, returns were easy, and textile quality was awesome.

However, in the last couple of orders, Everlane has become a pain for me. Untold charges, high costs of returns, and even refused returns for no reason.

I guess I will be moving on, remembering the old Everlane. Sad.

1. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Shady Ads

Visited the site for maybe 30 seconds. Never gave my email or signed up for anything but somehow they were able to send an email an hour later to my personal email. I find this very creepy and disturbing.

27. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dreadful

Dreadful. Wish I had read reviews on here before ordering.Fancy looking website. Hugely overpriced and underwhelming clothes. And now I have to pay £5 to return one bra ...which I could easily just post by anotehr means. Absolutely ridiculous. Will never use again and encourage others not to eithert.

21. mai 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Average and overpriced. Worst mobile website in history

Everlane honestly lives off marketing at this point as the products are barely average and wildly overpriced.

What's more annoying though is the shocking mobile website that is horrendously slow and often just doesn't work (eg try to enter your card details on your phone). You could literally start afresh with Shopify and have a better website in 1 day of development yet you stick with this rubbish.

16. april 2022
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv