Event Branding UK Anmeldelser 

Item delivered to wrong address and delayed after express delivery fee paid so not delivered on time. Comms is poor - need to constantly chase, get responses from different people and responses written by AI so don't actually answer your questions properly. Quality of goods were fine.

We recently worked with Event Branding and couldn't be happier. Initial consultation all the way to delivery was smooth thanks to their team who was professional, responsive, and incredibly easy to work with.

We've used our stand for several events now and have always been impressed with the quality. The lightbox panels are particularly impressive. The print quality is sharp, the colours are vibrant, and they create a really professional look that stands out on a busy exhibition floor.

The fabric skins are equally excellent, fitting perfectly with no creases or sagging, and held up well across multiple uses. What really sets the products apart, though, is how easy they are to assemble. The frames are intuitive to construct, lightweight to transport, and can be set up quickly and with no expertise.

For anyone exhibiting at events and looking for a premium, reusable branding solution, we'd highly recommend Event Branding.

Very helpful and easy ordering process followed by quick delivery. Can’t get better than that.

Great communication from start to finish, amendments made quickly and final product is excellent.

The team worked hard to fulfil our order in a timely and officiate manner. Very grateful.

The team are fantastic- I couldn’t recommend higher.

This is our third order with Event Branding UK this year. The ordering process is easy from start to finish and with swift delivery.Highly recommended.

We have the item we want exactly.
They where very patient with me making my mind up.
Top quality

Great service and lovely quality product. We ordered a flag for our business and it was delivered very quickly, we are really impressed!

From the initial enquiry for a bespoke feather flag to promote our Village Show to actually getting the flag delivered it was around 10 days.
It was good to get prompt responses during the design process and the final check of the flag design and wording.
The flag is of high quality. Compact in it's zipped canvas case for the base / rods.

Parcel arrived promptly the next day. Great service from Hannah and Annabel. Thanks

Extremely satisfied with equipment purchased
Good communication

I contacted the company after another local organisation recommended them. Extremely swift and helpful contact and design. Very fast delivery

Event branding was excellent from the start
Very professional team
I got my design and item delivered well within the time line
As a charity we had to work within the budget which event branding was ideal for us

WARNING: Avoid this company – they refuse to correct their own mistakes.

I would strongly advise anyone looking for printed branding or gazebos to steer well clear of this business. The entire experience has been extremely disappointing, and their customer service is completely inflexible.

We ordered a branded gazebo and supplied clear master artwork with exact colours. When the item arrived, it was clearly wrong: instead of the single red shade we provided, they had printed a completely different wine/burgundy tone in parts – a colour that was never in our files, never approved, and makes the product look unprofessional and unusable for our event.

When we raised this, their response was dismissive and unhelpful. They claimed the product matched the digital proof – but everyone knows a screen preview is only for checking layout, not exact colour accuracy. Approving the design does not mean accepting incorrect printing. Most worryingly, they could not even explain where the wrong colour came from, yet refused to take any responsibility.

Their “solution” was to tell us to keep the faulty item so it “doesn’t go to waste” – as if we paid for something we can’t use. They flatly refused to offer a reprint, amendment, or refund, sticking rigidly to a policy that seems designed to avoid fixing their own errors. Even after saying the issue was passed to management, there was no willingness to resolve the problem fairly.

If you want a supplier that stands by their work, takes responsibility for mistakes, and cares about customer satisfaction – this is not the company for you. Expect poor quality control, no accountability, and zero flexibility if anything goes wrong.

Brilliant team very collaborative and understanding. Quick to respond and great durable products. Thank you.

Excellent communication from the company 7 days a week and most times of the day.
The efficiency and quality of product is excellent

The communication was very broken. Whenever an e-mail was responded to by EBUK, the context from the previous e-mail was stripped, making it very difficult to keep a productive e-mail flow. You never know who would reply to your e-mail. Because of these reasons, I doubted that I would be getting exactly what I ordered. It would be useful to be assigned a single representative as a point of contact and allow for the e-mail strings not to be broken, should we decide to continue doing business.

Excellent company, very friendly and helpful staff, answered all my questions quickly. Brilliant communication and quick turnaround and delivery with my order. Really pleased with our personalised charity stand. Highly recommend.

Great customer service.
Easy to communicate.
Quick response.
Arrived really quick