Evalid Anmeldelser 75

TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had no big Problems here with my verification. I had a little Issue and they helped me immediatelly. If you doing it correctly, its done within few minutes. After like half an hour, i had the result... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

It kept saying the photo had some issue, while it was a very good, high-res, well-lit, no-glare, focused picture. After a frustratingly long time, it allowed me to move on anyway, take a selfie, anoth... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great platform very good service and quick response I have already recommended to my business friends and colleagues. Well trusted 5 star service.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Bin seit etwa Anfang Corona nebenbei tätig. Es gab in den letzten Jahren einige Verbesserungen der Seite, die das Arbeiten leichter und übersichtlicher machen. Regeln sind von von Beginn an kl... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Automasjonsselskap

Skrevet av virksomheten

Provider of digital identity verification as a service. We empower businesses to onboard with confidence and detect risks associated with digital verification. Our mission is to be at the forefront of helping businesses seamlessly onboard customers, prevent fraud, money laundering and other nefarious activities. We aim to reduce the cost and technical burden of ID verification and onboarding compliance. Our objective is simple – let's make ID verification simple, safe, and seamless.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

75 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great!

I think that all those negative comments were submitted because their verification form was rejected. You need to do it right and follow the instructions. Y'all would call anyone a scammer even when it's your fault something went wrong. It took me less than 5 minutes to finish the verification form and I received the results an hour later. It all went well! Thanks.

29. januar 2025
Vurdert til 1 av 5 stjerner

Impossible de les écrire via la bulle discussion

Impossible de les écrire, la petite bulle de discussion se ferme des qu’on envoie un message et ne réapparaît plus quand on souhaite les écrire à nouveau. Une semaine entière à attendre, j’ai écrit un mail mais aucun retour. Vraiment dégoûté…

25. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Absolute garbage

Absolute garbage, I tried four times verifying my identity on their website, I used a completely currently valid US State ID, entered in my information and made sure all the information were accurate, the photo of the ID I provided was crystal clear and all the information on it were clearly legible, the selfie I provided was clear and definitely of my own too, however after four times they"rejected" my verification for unknown reasons and terminated my application too. I have done the exact same ID verification process on other platforms and never had an issue like this, it's clear their platform engine isn't actually capable of performing an actual ID check, and I don't even know how a company advertising to provide a service is basically fundamentally incapable of even providing that service, what's even more funny is that if you can't process and verify a US ID then you probably shouldn't be in business because its one of the most used IDs in the world. I read all the other reviews on here and am glad to know I wasn't the only one, its clear the business probably only partners with other shady businesses because if they were used by legitimate businesses their ability to provide service would have already been called into question. I'm looking forward to the effortless denials you are going to write in response to my review (like you did for all the other ones) but just know that your reputation on Trustpilot is clearly already ruined and you seem to be a shady shell-only business at best and waste people's time

Even if you write here that your services are actually real and are actually able to verify ID's nobody is going to believe you as 90% of the reviews here claim the contrary, so save a finger

23. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

no enviar datos evalid.io

evalid.io
me pasa la verificación de identidad y por más que te hagas una estatua tu verificación es rechazada, el coach que me atendió es el 19 Aori - y no sabe dar una solución, NO CONFIAR Y NO DAR IDENTIFICACIÓN es mejor así.

14. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is the worst service I have ever…

This is the worst service I have ever encountered. My employer wants them to validate my method of payment but they reject all my attempts at verification. When I contact customer support, they tell me by email that they can't accept my application. What do you think I'm going to do to get my salary if you don't validate my checks? I've got a family to feed, you know?

17. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM do not belive them

This is a Scam Company wich works for other Scam companies like Chat Moderation Companies. They share the data and the ID Informations.

I already contacted Interpol and the local police wich told me that this company has no registration at all, so this shows that this company is a scam. Do not upload your ID. If you want to can complain to Interpol with the company name, they already been informed and my complain is done.

For Example, they want ID Verification for a Scam Company called Arbeit-von-Zuhause wich is a non registrated company as well.

25. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

DOES NOT DESERVE A SINGLE STAR!

DOES NOT DESERVE A SINGLE STAR!!
IVE BEEN TRYING TO COMPLETE THEIR PROCESS FOR DAYS TRYING TO GET VERIFIED AND ALL I GET FROM THEM IS REJECTION DESPITE FOLLOWING ALL THEIR INSTRUCTIONS!! THEY HAVE THE WORST SYSTEM. AND TO SEE OLD COMMENTS WITH SAME EXPERIENCE FROM OTHER USERS SAYS THEIR CUSTOMER SERVICE SUCKS AS WELL.
NOTICED SOME GIVING GOOD RATING BECAUSE THEY WERE ASSISTED WELL BY EVALID CUSTOMER SERVICE.. THE MERE FACT PEOPLE NEED TO CALL SUPPORT MEANS THERES AN ISSUE! SIMPLE RCA THAT WILL HELP IMPROVE CUSTOMER EXPERIENCE AND SAVE YOU MONEY!

6. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrible system and even worse communication!

I have been to verify my Identity for days and have used multiple different devices and have followed the guidelines yet my verification keeps getting rejected every single time, I have been trying to contact them and get no answer and its so frustrating because im doing everything correctly, the pictues are clear and not cut off, evalid system and communication is so horrible, Id give a negative 50 star if I could!

7. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is trash my payment is literally…

This is trash my payment is literally stuck because I can't verify my ID because this stupid app doesn't work with Chrome and apparently will only work with Firefox and Firefox is the worst and doesn't work either. Why do companies still use this stupid evaild nonsense. This is HORRIBLE

9. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Très décévrant

C'est vraiment très bizarre. J'ai demandé à un changement de compte bancaire d'abord pour supprimé l'ancien compte. J'ai reçu un message qui évoque l'entrer de mes identifiants, chose faite et après un bout de temps l'ancien compte à été vraiment supprimé. J'ai donc profiter de l'occasion pour lancer un ajout d'un nouveau compte bancaire. Force est de savoir que ma vérification a été rejeté malgré que j'avais bien soumise mes documents d'identité (passeport) ma demander à été rejeté et depuis tout ce temps mes demandes sont toujours rejetés alors que j'ai plusieurs salaire que j'ai pas puis recevoir à cause de ce problème. C'est vraiment très décevant de ma part.

9. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Evalid

Svar fra Evalid

Hello, thank you for reaching out, and I apologize for the delay you've experienced. Your time is incredibly valuable to us, and it breaks our heart to hear that you feel overlooked. We want to make this right. Please email us at support@evalid.io with your account details, and we will look into your identity verification immediately.

Kind regards,
Evalid Support

Vi gjennomgår den nå i henhold til rapporteringsprosedyrene våre.

Vurdert til 1 av 5 stjerner

Aag I have a really nice camera on my…

Aag I have a really nice camera on my phone. I took clear pictures. I am definitely not a fraud. I lost out on an employment opportunity because e-valid keeps rejecting my ID. So I am beyond disappointed and angry because everything was clear. The least they could have done is to send me an email detailing what the problem is and if I can fix it. I am not happy with you at all.

14. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til Evalid

Svar fra Evalid

Hi, please accept our sincere apologies for the lack of communication and the trouble with your identity verification. We genuinely care about your experience, and it is disappointing to know we fell short this time. To get this resolved for you as a priority, please contact us at support@evalid.io.

Kind regards,
Evalid Support

Vurdert til 1 av 5 stjerner

Vérification rejetée

J'utilise la même chambre, les mêmes conditions d'éclairage, le même document d'identité, la même coupe de cheveux que j'avais utilisé il y a quelques mois.Pourtant ils me disent que la vérification est rejetée. Malgré tout ce que j'ai pu faire, vérification rejetée.
Si c'est une IA qui s'en occupe, elle est défaillante et vous devriez la vérifier.

31. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Evalid

Svar fra Evalid

Hello Warrios.

Thank you for reaching out to us. We understand that experiencing multiple verification rejections is deeply frustrating, and we sincerely apologize for the negative experience. Our system relies on strict compliance standards, meaning we cannot share explicit rejection reasons on this public thread. We would love the opportunity to look into this for you privately. Please email support@evalid.io with the address you used during sign-up, and our team will review your account with the care it deserves.

Kind regards,
Evalid Support

Vurdert til 1 av 5 stjerner

C'est décevant !! It's crap !!

La même personne, la même coupe de cheveux, le même téléphone, la même chambre, les mêmes circonstances, ainsi que la même lumière et pourtant, la vérification a été rejetée. Je ne comprends pas. Pourtant, vous validez une vérification comportant deux personnes sur la même photo (ce qui n'est pas autorisé). En vrai là, comment vous fonctionnez ?

27. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Evalid

Svar fra Evalid

Hi Thalia.

Thank you for sharing this. It is completely understandable to feel upset when a verification doesn’t go through, particularly after multiple tries. While our commitment to safety and data privacy means we cannot post specific rejection causes publicly, please know that your voice is heard. We want to advocate for you—please email us at support@evalid.io using your account email so a real person on our support team can dive into your case and assist you directly.

Kind regards,
Evalid Support

Vurdert til 1 av 5 stjerner

Je suis vraiment déçue

Je suis juste déçue de la qualité de service et de comment le client est traité. Depuis plus d'une semaine j'essaie des vérifications d'identité qui sont chaque fois rejetées. Je contacte le service client qui prends des jours à répondre. J'obtiens une réponse qui me demande de fournir certaines informations pour m'aider mais plus de suites. Chaque jour j'envoie un email de relance sans obtenir de réponses. C'est inadmissible.

18. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Evalid

Svar fra Evalid

Hello Elvia.

Thank you for reaching out. We know how discouraging it can be to have your verification declined, especially after multiple attempts, and we are very sorry for the frustration this has caused. We are fully committed to helping you look for a solution. Please connect with us directly at support@evalid.io from your registered email, and a member of our team will personally review your file and share all the insights we safely can.

Kind regards,
Evalid Support

Vurdert til 5 av 5 stjerner

My identity check done in less than an…

My identity check done in less than an hour. I got hired as a chat operator 2 days from the time of my application. Thanks Evalid team

14. oktober 2023
Anmeldelse skrevet uten oppfordring
Logoen til Evalid

Svar fra Evalid

Hi Angelo!

Thank you for making our day! We are incredibly happy to hear about your great experience. Feedback like yours is exactly why we do what we do.

Kind regards,
Evalid Support

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

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