Eureka Direct.co.ukAnmeldelser 

1 313
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... Vis mer

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Vurdert til 3 av 5 stjerner

The website and Quick Delivery were EXCELLENT. Unfortunately DHL refuse to leave parcels in the safe place we have..........? Other Couriers leave parcels and they are covered by CCTV. I have ha... Vis mer

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Vurdert til 5 av 5 stjerner

I recently ordered from Eureka Direct, and I’m genuinely impressed with the experience. The quality of their service stands out — everything was handled with care, professionalism, and attention to de... Vis mer

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Vurdert til 5 av 5 stjerner

Needed to give my old mum her meds in 2.5ml intervals. I haven't got the steady hand I used to have, so using the dosing spoon became almost impossible. I bought x10 small dosage syringes, which... Vis mer

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Informasjon om virksomheten

  1. Forhandler av medisinsk utstyr
  2. Førstehjelpstasjon
  3. Sykehusutstyr
  4. Butikk med verneklær og arbeidstøy
  5. Leverandør av sikkerhetsutstyr

Om Eureka Direct.co.uk

Skrevet av virksomheten

Eureka Direct

Skrevet av virksomheten

First aid supplies & infection control products.
Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!

30 DaGuarantee!

FREE delivery on all orders!

FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!

Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
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2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(1 313)

180 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great staff

Great staff, great products

8. oktober 2025
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Svar fra Eureka Direct.co.uk

Thank you for your wonderful feedback! We’re so happy you’re pleased with our products and service.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 2 av 5 stjerner

I bought 3 new 1st aid boxes

I bought 3 new 1st aid boxes, when they arrived they only had 6 months expiry on them, when I called about it you offered to send me up to date cleansing wipes with a longer life span on as they were the only items with a short expiry, I was not overly happy with this but had to accept it. Instead of me paying for new kit I had to mess about myself exchanging wipes and then print off new expiry dates to cover up the existing ones. Not happy.

6. oktober 2025
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Svar fra Eureka Direct.co.uk

Thank you for your feedback, and we're very sorry to hear about your disappointment.

We understand how frustrating it must have been to receive items with a shorter expiry than expected, and we apologise for the inconvenience this caused. I can see that our sales team arranged for replacement cleansing wipes to be sent out promptly, and we appreciate your patience in resolving the matter.

Please be assured that we’re raising this issue with our supplier, as we work hard to ensure all products meet the highest standards before reaching our customers. The replacement wipes are from a different batch to ensure a longer expiry date than those originally received.

We genuinely value your feedback, and we’ll use this to help improve both our quality control and customer experience moving forward.

Vurdert til 5 av 5 stjerner
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Svar fra Eureka Direct.co.uk

Great to know you found the process quick and easy - thank you, Cheryl. We can't wait to serve you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

Excellent products delivered very…

Excellent products delivered very quickly

2. oktober 2025
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Svar fra Eureka Direct.co.uk

Efficiency is our goal - and we’re thrilled you experienced it first-hand, Steve. We hope to see you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

Well done Eureka!

Always a quick delivery and never any issues with my order. Well done Eureka!

2. oktober 2025
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Svar fra Eureka Direct.co.uk

We love hearing that everything went smoothly - thanks for the kind words! We hope to see you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

Good product

Clear easy to use website, good product and good prices.

2. oktober 2025
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Svar fra Eureka Direct.co.uk

Great to know you found everything you needed quickly - thanks for the feedback, Sandra. We hope to see you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

Really easy to order

Really easy to order, very fast delivery and lovely helpful staff on the helpline.

1. oktober 2025
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Svar fra Eureka Direct.co.uk

What fantastic feedback — thank you for taking the time to share it. We are thrilled you received a helpful and friendly service, and we look forward to serving you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

Quick delivery and great item

A very quick delivery and the ice pack is great. Just what i needed and at a great price too for a quality item and such quick shipping!

30. september 2025
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Svar fra Eureka Direct.co.uk

Thanks so much for your amazing 5-star review - we really appreciate it, Diane. We hope to see you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

Delivered on time

Delivered on time

15. september 2025
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Svar fra Eureka Direct.co.uk

We’re so pleased your order arrived quickly and safely – thank you, Phil. We hope to see you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 2 av 5 stjerner

Poor Delivery Service

My parcel is still yet to arrive and has been returned to sender three times by DHL who are aware we are a school yet continually try to deliver our parcel outside of school hours. School hours have been requested but ignored.

25. september 2025
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Svar fra Eureka Direct.co.uk

Good afternoon Tracy,

Thank you for your update, and I’m truly sorry for the repeated failed delivery attempts, I completely understand the frustration and inconvenience this has caused you and your school.

It’s very disappointing that DHL has not been able to successfully deliver your order despite multiple attempts. Unfortunately, due to the nature of the items, we’re unable to arrange a further redelivery, and the goods will be returned to our warehouse by Wednesday, 8th October. As these are pharmaceutical products, they cannot be resold or reused once shipped, due to strict regulations on transit time and safety, they will need to be safely disposed of once returned.

We absolutely recognise the unnecessary waste this creates, and I want to assure you that we are actively working with our DHL account managers to investigate what went wrong and prevent it from happening again.

Our sales team have escalated this matter internally and currently awaiting confirmation on how we can best ensure the next delivery attempt is successful. Someone will be in touch with you as soon as we have more information.

Please don’t hesitate to reach out in the meantime if there’s anything further we can do to help.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

quick delivery

quick delivery, no problem with the order.

25. september 2025
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Svar fra Eureka Direct.co.uk

Great to hear your order arrived right on time – thank you. We hope to see you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

You were fanatic

You were fanatic

23. september 2025
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Svar fra Eureka Direct.co.uk

Thank you so much for this awesome review, Chris! It's lovely to get feedback like this. We hope to see you again soon.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

We are always happy with the prompt and…

We are always happy with the prompt and helpful service offered by Eureka.

19. september 2025
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Svar fra Eureka Direct.co.uk

This is just the feedback we love to hear, Gail. Thank you so much for your order and review.

Kind Regards,
Eureka Direct Customer Service Team

Vurdert til 5 av 5 stjerner

Fast and Efficient

Ordering from Eureka is quick and simple. Delivery is fast and communication is great! The service is exemplary! I would thoroughly recommend them.

18. september 2025
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Svar fra Eureka Direct.co.uk

Thanks for the positive review – we’re glad everything went smoothly, Nikki. We can't wait to serve you again.

Kind regards,
Eureka Customer Service Team

Vurdert til 5 av 5 stjerner
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Svar fra Eureka Direct.co.uk

We’re delighted you had such an easy experience – thank you. We hope to see you again soon.

Kind regards,
Eureka Customer Service Team

Vurdert til 5 av 5 stjerner

Very quick delivery

15. september 2025
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Svar fra Eureka Direct.co.uk

Thanks for pointing out our fast delivery – we always aim for that, Jenny. We hope to see you again soon.

Kind regards,
Eureka Customer Service Team

Vurdert til 5 av 5 stjerner

easy to order

easy to order, received in very good time

11. september 2025
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Svar fra Eureka Direct.co.uk

Wonderful news, Kevin! So glad your order arrived quickly and safely – thank you for this great review.

Kind regards,
Eureka Customer Service Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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