Incredible prices and a fantastic website. Bought stuff hugely less £ than other websites. What a gem of a site. Def ordering more. My items arrived swiftly, well packed were good quality. As my part... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The website and Quick Delivery were EXCELLENT. Unfortunately DHL refuse to leave parcels in the safe place we have..........? Other Couriers leave parcels and they are covered by CCTV. I have ha... Vis mer
Selskapet har svart
I recently ordered from Eureka Direct, and I’m genuinely impressed with the experience. The quality of their service stands out — everything was handled with care, professionalism, and attention to de... Vis mer
Selskapet har svart
Needed to give my old mum her meds in 2.5ml intervals. I haven't got the steady hand I used to have, so using the dosing spoon became almost impossible. I bought x10 small dosage syringes, which... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Forhandler av medisinsk utstyr
- Førstehjelpstasjon
- Sykehusutstyr
- Butikk med verneklær og arbeidstøy
- Leverandør av sikkerhetsutstyr
Om Eureka Direct.co.uk
Skrevet av virksomheten
Eureka Direct
Skrevet av virksomheten
- First aid supplies & infection control products.
- Eureka Direct pride themselves in excellent customer service and that's why all of our happy customers such as Lush and Paulton's Park, keep returning for more. With the largest supplies of first aid in the UK we'll be surprised if you don't find what you are looking for!
30 DaGuarantee!
FREE delivery on all orders!
We also offer free gifts and a 100% no quibble guarantee!
Kontaktopplysninger
1st Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road, BH17 0LA, Poole, Storbritannia
- 0800 358 0085
- beth.mckenna@poolebayholdings.co.uk
- eurekadirect.co.uk
4,7
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Eureka Direct.co.uk
Thank you for your wonderful feedback! We’re so happy you’re pleased with our products and service.
Kind Regards,
Eureka Direct Customer Service Team
I bought 3 new 1st aid boxes
I bought 3 new 1st aid boxes, when they arrived they only had 6 months expiry on them, when I called about it you offered to send me up to date cleansing wipes with a longer life span on as they were the only items with a short expiry, I was not overly happy with this but had to accept it. Instead of me paying for new kit I had to mess about myself exchanging wipes and then print off new expiry dates to cover up the existing ones. Not happy.
6. oktober 2025
Svar fra Eureka Direct.co.uk
Thank you for your feedback, and we're very sorry to hear about your disappointment.
We understand how frustrating it must have been to receive items with a shorter expiry than expected, and we apologise for the inconvenience this caused. I can see that our sales team arranged for replacement cleansing wipes to be sent out promptly, and we appreciate your patience in resolving the matter.
Please be assured that we’re raising this issue with our supplier, as we work hard to ensure all products meet the highest standards before reaching our customers. The replacement wipes are from a different batch to ensure a longer expiry date than those originally received.
We genuinely value your feedback, and we’ll use this to help improve both our quality control and customer experience moving forward.
quick and easy delivery
2. oktober 2025
Svar fra Eureka Direct.co.uk
Great to know you found the process quick and easy - thank you, Cheryl. We can't wait to serve you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Svar fra Eureka Direct.co.uk
Efficiency is our goal - and we’re thrilled you experienced it first-hand, Steve. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Well done Eureka!
Always a quick delivery and never any issues with my order. Well done Eureka!
2. oktober 2025
Svar fra Eureka Direct.co.uk
We love hearing that everything went smoothly - thanks for the kind words! We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Svar fra Eureka Direct.co.uk
Great to know you found everything you needed quickly - thanks for the feedback, Sandra. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Really easy to order
Really easy to order, very fast delivery and lovely helpful staff on the helpline.
1. oktober 2025
Svar fra Eureka Direct.co.uk
What fantastic feedback — thank you for taking the time to share it. We are thrilled you received a helpful and friendly service, and we look forward to serving you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Quick delivery and great item
A very quick delivery and the ice pack is great. Just what i needed and at a great price too for a quality item and such quick shipping!
30. september 2025
Svar fra Eureka Direct.co.uk
Thanks so much for your amazing 5-star review - we really appreciate it, Diane. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Svar fra Eureka Direct.co.uk
We’re so pleased your order arrived quickly and safely – thank you, Phil. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Poor Delivery Service
My parcel is still yet to arrive and has been returned to sender three times by DHL who are aware we are a school yet continually try to deliver our parcel outside of school hours. School hours have been requested but ignored.
25. september 2025
Svar fra Eureka Direct.co.uk
Good afternoon Tracy,
Thank you for your update, and I’m truly sorry for the repeated failed delivery attempts, I completely understand the frustration and inconvenience this has caused you and your school.
It’s very disappointing that DHL has not been able to successfully deliver your order despite multiple attempts. Unfortunately, due to the nature of the items, we’re unable to arrange a further redelivery, and the goods will be returned to our warehouse by Wednesday, 8th October. As these are pharmaceutical products, they cannot be resold or reused once shipped, due to strict regulations on transit time and safety, they will need to be safely disposed of once returned.
We absolutely recognise the unnecessary waste this creates, and I want to assure you that we are actively working with our DHL account managers to investigate what went wrong and prevent it from happening again.
Our sales team have escalated this matter internally and currently awaiting confirmation on how we can best ensure the next delivery attempt is successful. Someone will be in touch with you as soon as we have more information.
Please don’t hesitate to reach out in the meantime if there’s anything further we can do to help.
Kind Regards,
Eureka Direct Customer Service Team
Svar fra Eureka Direct.co.uk
Great to hear your order arrived right on time – thank you. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
Svar fra Eureka Direct.co.uk
Thank you so much for this awesome review, Chris! It's lovely to get feedback like this. We hope to see you again soon.
Kind Regards,
Eureka Direct Customer Service Team
We are always happy with the prompt and…
We are always happy with the prompt and helpful service offered by Eureka.
19. september 2025
Svar fra Eureka Direct.co.uk
This is just the feedback we love to hear, Gail. Thank you so much for your order and review.
Kind Regards,
Eureka Direct Customer Service Team
Fast and Efficient
Ordering from Eureka is quick and simple. Delivery is fast and communication is great! The service is exemplary! I would thoroughly recommend them.
18. september 2025
Svar fra Eureka Direct.co.uk
Thanks for the positive review – we’re glad everything went smoothly, Nikki. We can't wait to serve you again.
Kind regards,
Eureka Customer Service Team
easy to order and good price
17. september 2025
Svar fra Eureka Direct.co.uk
We’re delighted you had such an easy experience – thank you. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
excellent ordering and quick delivery
16. september 2025
Svar fra Eureka Direct.co.uk
Fantastic news, Toinetta. We are thrilled you're happy with the service you received and hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Super quick delivery.
16. september 2025
Svar fra Eureka Direct.co.uk
We’re delighted you had such an easy experience – thank you. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Very quick delivery
15. september 2025
Svar fra Eureka Direct.co.uk
Thanks for pointing out our fast delivery – we always aim for that, Jenny. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Prompt delivery and good product range.
12. september 2025
Svar fra Eureka Direct.co.uk
Great to know everything was handled quickly – thanks again, Clare. We hope to see you again soon.
Kind regards,
Eureka Customer Service Team
Svar fra Eureka Direct.co.uk
Wonderful news, Kevin! So glad your order arrived quickly and safely – thank you for this great review.
Kind regards,
Eureka Customer Service Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.