Awful
Awful. Do not buy anything from this site! I’ve had to go through the bank to get my money back, dispute ongoing as they’ve kept £80 of it. It’s been weeks
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Apex Global Hub Ltd (etrailz.co.uk) is a London-based private limited company, incorporated on 19 April 2025. Though we’re a micro outfit (under 10 team members, sub-£1M turnover), we move fast and punch above our weight. Our mission? To make urban mobility smarter, greener and more fun. From high-performance e-bikes to slick electric scooters (and a growing range of accessories), we hand-pick products that deliver top quality at great value—online and via eBay. We submitted our first confirmation on 12 May 2025 and are gearing up for our debut accounts in January 2027. As a fresh name in UK e-mobility, we’re hungry, agile and unapologetically customer-focused. Join us on the ride.
Unit 2, 81 High Street, Harlesden Shopping Mall, HA9 8EB, Brent, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Awful. Do not buy anything from this site! I’ve had to go through the bank to get my money back, dispute ongoing as they’ve kept £80 of it. It’s been weeks
I recently bought an electric bike from eTrailz, the bike was poor quality and pedal arm fell off after three days of use and almost caused an accident on the road. I tried fitting it back again but it completely came loose so I had to use a hammer to fit it back to use everyday. The motor also stopped working after 10 days, so the bike became totally unusable. The salesman at Etrailz promised a 1 year warranty for this bike. I tried sending emails and messages on WhatsApp to solve this problem and I also tried to call the office. No one replied to anything or picked up the call. I advise other customers to beware of the products this company sells before you want to buy anything from this company.
I recently purchased the KOOLUX X11 folding fat-tire e-bike from e-trailz, and I couldn't be happier with both the product and the service!
The e-trailz Experience
E-trailz's service was fantastic. The communication regarding my order was prompt and helpful, and the delivery was quick.
Easy ordering and speedy delivery.
Exactly as advertised
I wanted to buy an e-bike, and I contacted Etrailz. They were swift and prompt and answered all my questions.
I received my bike within a few days.
The price is also good.
The after-sales service is available, and the team did a great job. Initially, I had some issues with my bike's brakes, but they helped me out. The gut Noman is great, he kept me informed throughout.

Svar fra APEX GLOBAL HUB LTD
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.