Eternal Collection (Scotland) Anmeldelser 

5 230
TrustScore 4.5 av 5

4,7

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Se hva andre synes

Vurdert til 5 av 5 stjerner

Fantastic friendly and professional company. Love their products. Customer service is speedy and second to none. They go above and beyond to assist. Fast delivery. Would thoroughly recommend.

Vurdert til 5 av 5 stjerner

Great customer service. Quality product. Fantastic value. Bought gold amethyst cardigan chain to use on a wedding suit, looks very stylish. Needed the same in silver chain, none available on websi... Vis mer

Vurdert til 5 av 5 stjerner

Great customer service. Have ordered items many times in the past & Unfortunately one of the earrings on my latest order was faulty. However, after contacting the Company another pair of earrings w... Vis mer

Vurdert til 5 av 5 stjerner

Eternal, whose plain pearl earrings I have purchased several times as these, an essential part of my dress do get lost from time to time, are totally reliable. Their prices are reasonable and the serv... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Smykkeforretning
  2. Bijouteributikk
  3. Butikk for motetilbehør
  4. Gavebutikk

Skrevet av virksomheten

Eternal Collection offers exclusive costume jewellery and beautiful accessories including scarves, scarf rings, brooches and giftware. We are well-known for our extensive collection of stunning yet ultra-comfortable clip-on earrings. Many items are handmade using Venetian Murano Glass, Swarovski crystals and AAA-grade pearls.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(5 230)

23 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Simply lovely

Second purchse from here and absolutely delighted with my rainbow bead necklace.
The quality is superb, weighty but comfortable.
Beautifully packaged in a box, ideal as a gift, anyone receiving one would be thrilled, I cannot fault this company, their jewellery is perfect, whether you want to make a statement or just enjoy wearing something every day. Very highly recommended.

19. mars 2024
Vurdert til 5 av 5 stjerner

I couldn’t have been happier.

I couldn’t have been happier, opening the box to reveal such beautifully crafted delicate Jewellery and I shall definitely be buying more from Eternal Collection in the future.
Thankyou for making me smile 🌼😊🌼
Jayne.


16. mars 2024
Vurdert til 4 av 5 stjerner

Prompt delivery

Prompt delivery. Nicely packaged. Only thing is they are quite small and I lost one on it's first wear! This is the problem with clip ons. I think that because they are so tiny the clip isn't strong enough.

Eternal Collection have offered to replace the earring I lost. Very kind of them and unexpected.

22. mars 2024
Logoen til Eternal Collection (Scotland)

Svar fra Eternal Collection (Scotland)

Good afternoon Mrs Shorter and thank you for your review as without it we would not be aware that you have lost one of your clip on earrings. We use the mini clips on many of our designs as they are not only a lovely teardrop shape but they are easy to wear with or without comfort pads. They may be smaller than other clips but they are remarkably strong too. If you could let me know which earring you have lost we will be able to send you a single earring to make up the pair for you and as it is your first order with us we would the earring free of charge along with comfort pads, which may give you more confidence that they will hold. You can e-mail me directly if you prefer on susan@eternalcollection.co.uk. Kindest regards. . .Susan

Vurdert til 5 av 5 stjerner

Beautiful Jewellery

Excellent quality products. You just know when purchased these items of how well made they are with beautiful designs.
Would definitely recommend this company if you were looking for a special gift for someone or just to buy for yourself.

12. mars 2024
Vurdert til 2 av 5 stjerner

The clip-on earrings came within a…

The clip-on earrings came within a couple of days and were appropriately packaged. Unfortunately, the stone on one of the earrings dropped off before I even wore them and the comfort pads on both were loose and soon got lost. I think for £18 this isn't really good enough though I love the design. I have since re-glued the stone on and will buy some more comfort pads so have made it work! After this review was published, Eternity replied immediately with an apology and an offer to refund/replace. As a result of their quick and appropriate response, I will be happy to purchase from them again.

18. mars 2024
Logoen til Eternal Collection (Scotland)

Svar fra Eternal Collection (Scotland)

Good afternoon Ms Berek and thank you for taking the time to review your recent order as without it we would not be aware of the problem you have with your earrings. Please accept my sincere apologies for the fact that the stone came out of its setting. Of course this should not happen but sadly being semi-precious stones some are more porous than others and set better - although we leave them to set as long as possible and check all before packing, on thankfully rare occasions a stone can become dislodged. We will happily send out a replacement pair for you (no need to return the original earrings) and if you prefer you can chose an alternative pair in the same line. With regards to the comfort pads we include those as a courtesy as some customers like them and others do not - they are not a permanent fixture on the clips but we can attach them so they cannot be removed if you wish? Of course you may prefer a refund - please advise how you wish to proceed. Should you ever have any problems please do contact us and we will do our utmost to assist you.Kindest regards. . Susan. Eternal Collection Customer Care

Thank you so much for your response to my message. Would you like to receive replacements? You can contact me directly if you wish on susan@eternalcollection.co.uk

Vurdert til 5 av 5 stjerner

Another happy customer

I ordered a pair of knot earrings and a bow brooch. They arrived on the date promised and I was delighted with both items; beautifully presented and of good quality. I have ordered several times before from Eternal Collection and have never been disappointed. I can thoroughly recommend the company.

11. mars 2024
Vurdert til 5 av 5 stjerner

Beautiful Pearl Necklace

My order arrived in a lovely presentation box which pleased me and when I opened it my necklace was stunning the pearls looked so much more expensive.
I was absolutely delighted with my gift for Mother’s Day. I would definitely recommend Eternal

9. mars 2024

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