Really pleased with my products! Every step of the way was just a breeze. From the initial communication and sending over my design idea, right through to receiving the finished products promptly,... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I ordered 100 coasters last minute for a work event & I couldn’t be happier with the end product. Everyone commented on what a lovely keepsake they were & the quality was top notch. Not only that but... Vis mer
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Absolutely lovely experience from start to finish! The seller was very responsive and helped customise everything exactly how I wanted it. The quality of the plate I ordered is even better in person... Vis mer
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We needed to brand 40+ bamboo trays for a work event at quite short notice. The ordering process was simple and Malek was very responsive and easy to communicate with. Our order was complete withi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Etch ’n’ Shine, we believe every gift should tell a story. Based in the UK, we specialise in creating personalised, laser-engraved gifts that blend elegance with meaning. From custom tumblers, water bottles, and travel mugs to engraved coasters, keychains, bag tags, and bamboo trays, our collection is designed to make every occasion memorable. Whether you’re looking for a thoughtful birthday gift, a unique wedding keepsake, or bespoke corporate branding items, our products are crafted with care and precision using high-quality materials including wood, acrylic, slate, and stainless steel. What makes us unique is the power of personalisation. Customers can add names, quotes, or icons to every item, turning everyday accessories into lasting keepsakes. Our designs are perfect for families, teachers, colleagues, and special celebrations, helping your gift stand out with style. We proudly serve customers across the UK, offering both individual and bulk orders, with quick turnaround times and attention to detail. Every Etch ’n’ Shine product reflects our motto: Where Etch Meets Elegance, Shine Meets Brilliance. Discover why so many choose us for their engraved gifts in the UK and let us help you create something truly unforgettable.
Kontaktopplysninger
7 Whittle Drive, LU2 0FZ, Luton, Storbritannia
- 07491987570
- info@etchnshine.com
- etchnshine.com
4,6
Enestående
38 anmeldelser
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I bought a customize keychain and I…
I bought a customize keychain and I love love love it!
27. september 2025
Svar fra Etchnshine
Thank you Samia for the amazing review!
A brilliant job- with top quality signage & service
We used EtchnShine for our clinic's treatment room signage and couldn’t be happier with the outcome. The turnaround time was impressively fast, which was a huge help with our tight opening schedule, and the signage itself was of excellent quality.
Malek was fantastic throughout—he really listened to what we needed, paid attention to the finer details, and ensured the end result fit seamlessly with the overall look of the clinic. His professionalism and quick communication made everything feel easy and stress-free.
The signage has completely lifted the space and given it the professional, welcoming atmosphere we were aiming for. We’re very glad we went with EtchnShine and wouldn’t hesitate to recommend them to anyone looking for great service and top-notch signage. We’ll definitely be back for future projects!
14. september 2025
Svar fra Etchnshine
Thank you so much for the amazing feedback! I’m really happy to hear the signage has lifted your clinic space and that the whole process felt smooth and stress-free. It was a real pleasure working with you and making sure the details came out just right. I’m so glad you’re pleased with the end result and I’ll be more than happy to help again with any future projects!
Amazing quality product
I am delighted to see this amazing quality bottle. It is worth to have this beautiful product. Will order one more.
May thanks.
7. september 2025
Svar fra Etchnshine
Thank you so much for the amazing review this really means a lot to us!
Looking forward to your next order with us!
Beautiful children’s water bottle
Beautiful children’s water bottle, the bottle itself is very good quality , cute and colorful, and the addition of personalized name and little image is adorable. My little girl loves it. Was ready very quickly. Definitely recommend!
8. september 2025
Svar fra Etchnshine
Thank you so much for your lovely review! We’re thrilled your little girl loves her bottle and that the personalization made it extra special. Your kind words and recommendation mean the world to us.
Good quality products and engraving
Good quality products and engraving. Top notch service! Highly recommended
6. september 2025
Svar fra Etchnshine
Thank you so much for the review we hope you enjoy your products and look forward to your next order with us!
Great product
Love this bottle! The matte finish feels premium, the bamboo lid adds a nice touch, and the custom engraving makes it truly personal. Keeps drinks fresh and looks amazing—perfect for everyday use.
16. juli 2025
Svar fra Etchnshine
Hi Nader,
Thank you so much for your feedback and really happy how this turned out and that you’re enjoying your bottle.
Coffee mug Gift
I bought this as a birthday gift for my best friend, a coffee-loving mom of two boys, and it turned out to be absolutely perfect! The quality of the product truly exceeded my expectations, especially given the price—it’s astonishing. The fast delivery combined with the excellent craftsmanship made this an amazing shopping experience. I’ll definitely be returning for future purchases and recommending this shop to others. Thank you for the wonderful service!
15. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Etchnshine
Thanks a lot Haifa for your Amazing Review! We truly appreciate the time to give us a review and happy you’re happy with our service.
We look forward to working on your next order with us!
My response
I’ve already reviewed this product but since you keep asking me and since the business answered, I’m happy to share my thoughts on their response.
As much as they very thoroughly recognised that the quality of my order was poor, the solutions they provided were just not good. Solution 1 - printing the same design on the other side of the mug. Why someone would think that this can look good?! Besides they claimed that my design couldn’t be printed better…
Solution 2 - low value gift voucher for their shop. If I’m dissatisfied with their service and they are not willing to fix it, why would I ever wanted to buy from them.
Lastly, if providing high quality products was truly important to them, they would contact me before completing my order and informed me about the issue. It could have been easily solved.
3. september 2025
Svar fra Etchnshine
Thank you Marta for posting the same review a second time it clearly shows your intentions for our business, this was an automated email that we don’t control to ensure transparency in collecting feedback.
Your feedback has been taken into consideration and measures put in place accordingly.
Quick turn around and fantastic communication.
We needed to brand 40+ bamboo trays for a work event at quite short notice.
The ordering process was simple and Malek was very responsive and easy to communicate with.
Our order was complete within 24 hours after payment and the product came out brilliantly! So much so that the team and guests asked if they could take theirs home. Thank you Etchnshine!
16. juli 2025
Svar fra Etchnshine
Thanks a lot for the amazing review, we look forward in supporting you in your upcoming corporate branding opportunity!
Costumer service was great
Costumer service was great! Quick delivery. Love the vibrant colors and quality of water bottles…
23. juli 2025
Svar fra Etchnshine
Thanks a lot for the review!! Looking forward to your next purchase with us.
I was delighted with my coasters
I was delighted with my coasters. They were delivered within a few days after ordering. The quality of the slate was excellent and the pictures were very clear. I would not hesitate to order from this company again and would recommend them to others.
4. juli 2025
Svar fra Etchnshine
Thank you so much Janet for this amazing review 😍
Poor quality
I bought personalised item, followed all the advice available on their website, contacted them for preview and yet the item I received was of very poor quality. It was an image etched on a mug and in most places the etched barely scratched the surface of the colour coating of the mug. Even though my design was a simple single line drawing, the final product doesn’t have clear and crisp lines as they promise. They packed and shipped that product to me, either not even checking the quality or checking and being satisfied with providing such poor quality product to a client.
When contacted, they refused to make it right, which again makes me believe that they are happy to provide mediocre quality products.
Bottom line, I’d never recommend a business that is satisfied with providing poor quality products.
12. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Etchnshine
Hi Marta,
Thank you for sharing your feedback. We’re genuinely sorry that your experience did not meet expectations.
After reviewing your order, we confirmed that the original design was a delicate hand-drawn sketch with very fine lines. While we enhanced the artwork to strengthen the engraving, light line drawings can sometimes result in a softer finish on coloured tumblers. We recognise that this was disappointing, and we sincerely apologise.
We also looked into your request for a preview. Unfortunately, we didn’t receive that message, and we understand how frustrating that must have been. Based on your feedback, we’re improving the wording and submission process on our website to make previews and artwork confirmation much clearer for future customers.
To resolve the matter, we offered two options:
A £5 store credit, or
A complimentary re-engraving on the reverse side with further image enhancement.
While we understand these weren’t the solutions you preferred, please know that we take pride in the care and quality of our work and are committed to offering fair resolutions.
As outlined in our returns policy, personalised items are not eligible for refunds unless the product itself is faulty. This is standard practice for custom-made goods, but we always aim to communicate this policy clearly before purchase.
We remain fully committed to customer care and to learning from feedback like yours. Every comment helps us refine our process and deliver better experiences in the future.
Warm regards,
Etch ’n’ Shine Customer Care Team
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