I've been trying for a week now to order a perfume. I tried to apply the discount code, but it doesn't work. I also tried to chat (why do you have a chat if you never answer?) and was answered randoml... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The site is super easy to navigate and ordering was straight forward, which was much appreciated. I like the options to get travel sets and the discovery set looks great. Dispatch was quick an... Vis mer
Spedizione velocissima visto che io abito in Italia. Il profumo è arrivato in perfette condizioni, ben imballato. L'azienda dà la possibilità di ordinare dei campioncini, in modo da provare le fragran... Vis mer
Amazing Delivery, arrived to the UK a couple of Days after ordering. Received a free sample of "Above the Waves" which is a Lovely Fragrance, gave it a wear the next day and Loved it!!! I bought a Dis... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Etat Libre d’Orange is an ambitious, audacious perfumery — passionate, exuberant, liberated. Free to create. Free to love and be loved. This is a different kind of perfumery – intelligent, with a point of view. A whimsical perfumery that uses irony to hone the names of its scents. A spirited perfumery that shakes up prejudices and stirs up ambiguities. A perfumery that plays with ideas and reinvents the pleasures to be found in the sense of smell, through sublime, delicately composed juices. These are juices composed from first-rate, living matter that fuses with the skin so they can only belong to the person who wears them. Juices that are fashioned without constraint or compromise. Juices that are designed to disturb, to touch, to tempt, to thrill. And seduce, seduce, seduce. Juices that are created to extend the confines of perfume, to overcome the forbidden, to break the rules. To rebel. To exist, at last. Etat Libre d’Orange currently presents a collection of more than 30 fragrances — all aspirational, all essential. With an emphasis on originality, audacity, authenticity and freedom of expression, Etat Libre d’Orange proposes surprising olfactory compositions, without any limitations in terms of creativity, raw materials, or expense. This is why the brand has met a growing number of passionate fans who see in Etat Libre d’Orange its singularity, its sincerity, and its adherence to its ethos: luxurious, provocative, sometimes ironic, often subversive, and always elegant. In ten years, Etat Libre d’Orange has become a respected constituent in the world of perfume.
Kontaktopplysninger
32 rue d'Argout, 75002, Paris, Frankrike
- 0633770844
- eloise@etatlibredorange.com
- etatlibredorange.com
4,3
Enestående
173 anmeldelser
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Svar fra Etat Libre d'Orange
Hello Dear,
Your order is still with on its way to you :) please check your tracking number :)
we remain at your disposal in case of need.
Best,
Svar fra Etat Libre d'Orange
Thank you so much !
The parcel arrived on time
The parcel arrived on time, the quality is excellent! Thank you!
25. oktober 2024
Svar fra Etat Libre d'Orange
Thank you so much, we hope you will enjoy it!
Échantillons
J’ai commandé des échantillons du parfum Frustration … Envoi rapide et ces échantillons me donnent la possibilité de découvrir ce parfum et d’en utiliser à un petit prix car le flacon est vraiment très cher ..
28. oktober 2024
I placed an order for a discovery set…
I placed an order for a discovery set on Sunday 6th October with express shipping for an extra £10.68.
On 10th October the item had not been dispatched so I contacted customer service who informed me the item had been out of stock but was back and would be shipped today or tomorrow. I find it misleading to be able to order something that wasn't in stock with no warning. Unfortunately my item had still not shipped so I contacted customer service again. They offered to send another discovery set with a faster courier which I agreed to. I have since discovered the second order was made with standard shipping not express. As of 24th October I am still awaiting dispatch and have instead requested a refund.
I am an avid collector of fragrances and was very much hoping to add some Etat Libre d'Orange to my collection but this experience has been incredibly off-putting. This seems to have happened with other reviewers, the company should look into their shipping policy and amend accordingly to avoid disappointment.
24. oktober 2024
Anmeldelse skrevet uten oppfordring
I would like to thank you for the chance to have the fragrances I wanted to descover in details.
I would like to thank you for the opportunity of having the samples I wanted to test and wear. The frageances are very pleasant to wear and of high quality.
25. september 2024
I recieved the delivery almost 3 weeks…
I recieved the delivery almost 3 weeks after my order online. Really slow and without any reasonable explanation.
27. august 2024
Brand affidabile con personale molto gentile. Consigliatissimo!
Brand meraviglioso con personale molto gentile e disponibile.
Consigliatissimo.
26. august 2024
Quick order proces
26. august 2024
J'ai commandé le 10 juillet
J'ai commandé le 10 juillet, il n'a toujours pas été expédié.
25. juli 2024
Never delivered
Never delivered.
Never answered.
But they keep the money.
Edit:
I already sent you the order number in many E-Mails. But no reactions for weeks from your side. Asking here for the order number is just pretending you would care, but in reality you do nothing and you don't care.
31. juli 2024
Anmeldelse skrevet uten oppfordring
Svar fra Etat Libre d'Orange
Hello,
We are deeply sorry about your experience... Could you please share your order number so we can investigate please ?
Hello again, please, send your order number to shop@etatlibredorange.com or just your name so we can retrieve it :)
Best,
Great service as always
Great service as always! I have been a loyal customer for many years!
24. juni 2024
Svar fra Etat Libre d'Orange
Thank you so much!!
Recomendable
El pedido se ha venido rápido y bien empacado. Pedí el pack de muestras, la duración de perfumes es muy buena
28. mai 2024
une maison de parfums distinguée
Service à la clientele fort agréable, professionnel et efficace. Les parfums, d'une qualité splendide sont raffinés et intéressants.
je conseille le coffret de découvertes.
une entreprise très fortement recommandable, aux produits distingués et à la vision innovatrice
26. april 2024
Ordered on the 24th of April
Ordered on the 24th of April. Last shipping update was on the 26th. Tried contacting their support mulitple times to no avail.
24. april 2024
Svar fra Etat Libre d'Orange
hello dear Leon,
COuld you please share with us your order number?
Best,
Etat Libre d'Orange
Never delivered
25. mars 2024
Svar fra Etat Libre d'Orange
Hello,
Could we plaese have your order number ?
Don't hesitate to contact our client support at shop@etatlibredorange.com
Best,
Etat Libre d'Orange
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