Esslab are a fantastic partner to work with and consistently go above and beyond to support their customers. Recently, they received an enquiry for consumables outside of their range, and rather tha... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We had a non standard problem, important and urgent which required research by Esslab to give us the solution. After discussions, Chris @ Esslab gave me a list of products using in stock components... Vis mer
Selskapet har svart
We, Medtech General Trading dealing with Esslab as a Distributor in UAE and we are getting good support from their customer services and quick response from their Sales and Export Division Ms.Karo... Vis mer
Selskapet har svart
I always get quick responses to my inquiries. As a B2B client i am grateful to the discounts given on particular brands. Overall am satisfied with my dealings with Esslab. #KAROLINA, Owen, Theresa... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
With over four decades of industry experience, ESSLAB has built a reputation as a trusted supplier of Certified Reference Materials, Instrumentation and Consumables. Our independence & expertise means that we have the capability to supply the latest high quality products which represent the best value & choice to all our customers. We have established long-standing relationships with industry-leading suppliers who share our commitment to quality and innovation. By working closely with Inorganic Ventures, Hamilton, Macherey-Nagel, OHAUS, and other renowned manufacturers, we can bring you the latest advancements in laboratory technology and ensure that you have access to the most reliable products on the market. Customer satisfaction is at the core of everything we do. We strive to exceed your expectations by providing technical expertise, exceptional customer service, and prompt support at every stage of your journey with us. Our knowledgeable customer service team is always ready to assist you with product enquiries, technical questions, and order processing, ensuring a seamless experience when you choose ESSLAB as your laboratory supplier.
Kontaktopplysninger
356-358 Prince Avenue, SS0 0NF, Westcliff-on-Sea, Storbritannia
- 01702 555577
- sales@esslab.com
- esslab.com
4,8
Enestående
185 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I bought a lab chemical. Fast delivery
I bought some test solution - artificial sweat
The order process was simple and I was informed about delivery and received updates along with the paperwork I had requested.
It arrived sooner than originally forecast which I was very happy about.
9. april 2025
Svar fra ESSLAB
Thank you for your positive review! We are pleased you are satisfied with the service you received from the ESSLAB team. We look forward to working with you again in the future! 🙂
I received service report on day visit…
I received service report on day visit was performed. It saved me having to wait and spending time requesting document.
11. april 2025
Svar fra ESSLAB
Thank you for your kind review! We are pleased you are satisfied with the service you received from the ESSLAB team 🙂
Quality Service
The service I received from Esslab was excellent. From the moment my order was received, I was kept up to date with the progress of the items ordered. There was no delay from order to placement to shipping and the items were securely packaged.
31. mars 2025
Svar fra ESSLAB
Thank you so much for your kind review! We are thrilled you are happy with the service you received from the ESSLAB team! We look forward to working with you again in the future 🙂
High quality and quick delivery
Quick delivery, high quality products. Definitely will buy in the future products again.
2. april 2025
Svar fra ESSLAB
Thank you for your positive review! We are thrilled you are happy with the products you purchased from ESSLAB. We look forward to working with you again in the future! 🙂
Excellent and friendly team
Excellent and friendly team. Fast responses and very helpful. Parts arrived quickly. Thank you Nathan, you're a Legend!
17. februar 2025
Svar fra ESSLAB
Thank you for your kind review! We are thrilled you are happy with the service you received from the ESSLAB team and your account manager, Nathan! We look forward to working with you again soon ☺️
Brilliant Company and Service
We went to Esslabs for pipette training led by Chris Wood and Nathan Blades and it more than exceeded expectations. Even if you think you are familiar with pipetting technique or calibration, I would advise learning good pipetting practise from them. Judy and team are very accommodating and will help tailor the training to meet your requirements. They also offered comprehensive training about weighing balance calibration and other liquid handling equipment. If you prefer not to do calibrations yourselves, they offer very rigorous servicing. I've seen it in person and can attest to their care and professionalism that will give peace of mind. Esslabs is well known for its wide range of consumables, reagents and equipment, and I cannot recommend enough going with them for scientific enquiries. They are also partnered with several reputable companies and have the expertise and drive to match you with what you would need. They are a friendly, sincere company, so don't hesitate to get in touch!
19. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra ESSLAB
Thank you so much for your thoughtful and detailed review! We’re absolutely delighted to hear that your pipette training with Chris Wood and Nathan Blades exceeded expectations.
Ensuring best practices in pipetting technique, calibration, and liquid handling is something we’re passionate about here at ESSLAB, so it’s wonderful to know you found the training valuable!
Thank you for recommending ESSLAB —we truly appreciate your support and look forward to working with you again in the future! ☺️
Reliable and Lightning Fast Communication
Karolina Perek is the quickest and most reliable sales manager I’ve had the pleasure of working with.
27. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra ESSLAB
We are thrilled you are happy with the service you received from your account manager Karolina! We look forward to working with you again in the future! ☺️
Great Experience
Very smooth communication skills. Communication, payment and delivery process was all smooth.
Thank you Esslab
7. februar 2025
Svar fra ESSLAB
Thank you so much for your kind words! We are thrilled that you are happy with the service you received from the ESSLAB team! We look forward to working with you again soon! 🙂
best team and support from team ESSLAB…
best team and support from team ESSLAB is amazing
4. februar 2025
Svar fra ESSLAB
Thank you so much for your kind review! We are thrilled you are happy with the support you received from the ESSLAB team! ☺️
Svar fra ESSLAB
Thank you for your kind words! We are happy you are satisfied with the service you received from the ESSLAB team. We look forward to working with you again! 😊
Excellent company and service
I cannot fault the service we have had from this Company and Mason, our account manager. They are always professional, helpful and always available to sort out any issues in a speedy manner. Our relationship with Esslab goes back many years and hopefully will continue for many years.
5. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ESSLAB
Thank you for your positive feedback! We are thrilled you are happy with the service you received from your account manager Mason and the ESSLAB team! 🙂 We are grateful for your business and look forward to working with you more in the future!
complete aasistance through our…
complete aasistance through our purchase and goods delivery is completely appreciatable...fabulous.. thank you
19. desember 2024
Svar fra ESSLAB
Dear Auric Hub, Thank you for taking the time to provide feedback on your experience, this is very much appreciated and we look forward to working with you in future.
Great experience working with Esslab…
Great experience working with Esslab team. Professional approach from team is really great.
28. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra ESSLAB
Thank you for your positive feedback, our sales team work very hard to meet our customers expectations throughout the purchase process and I'm delighted on this occasion you have taken the time to recognise this.
You have failed to deĺiver my order in…
Thank you for the feedback.Very satisfying way of receiving and responding to customer's feedback.looking forward to work with you more.
17. desember 2024
Svar fra ESSLAB
Dear Idali Investments, please accept our sincere apologies for the additional delay in delivering your order and any adverse impact this has had on your companies reputation. The manufacturer of your product was closed at the end of December which resulted in the initial 2 week delay. This was further curtailed when our normal courier was not able to deliver hazardous goods to your location. I have checked this morning and your order left the UK on Friday and is schedule to arrive early this week. In line with our quality management system, we have reviewed our internal processes to ensure delivery lead times are communicated more effectively in future and account for holidays and potential delays.
i ordered some standard before…
i ordered some standard before christmas, was given an ETA of 16th of january which was already not the fastest... when i tracked my order at the end of january, i was given a new ETA of mid february! nobody warned me, i had to chase.
10. desember 2024
Svar fra ESSLAB
Thank you for your feedback. We sincerely apologise for the delay and lack of communication regarding your order. We understand how frustrating this must have been and are continuously working on improving both our lead times and proactive updates. Your feedback is invaluable in helping us improve.
Svar fra ESSLAB
Thank you for your positive review! We are thrilled you are happy with the service you received from the ESSLAB team 😊
Great customer service
ESSLAB provide a variety of options and their customer service is incredibly helpful.
13. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra ESSLAB
Thank you for your positive review! We are thrilled you are satisfied with the service you received from the ESSLAB team!
"Metals Mix"
You sourced a chemical mix that I could not obtain in the UK, and arranged to deliver it well before the date that I need it for taught practicals, keeping me informed and prompting me when to (optimally) place my order.
The item ('Metals Mix') arrived in good time, and will allow us to continue to run that practical for at least the next 5 years.
25. oktober 2024
Svar fra ESSLAB
Thank you so much for your kind review! We're thrilled to hear that we could help you source the 'Metals Mix' and ensure it arrived in good time for your practicals. We look forward to working with you again in the future! 😊
Svar fra ESSLAB
Thank you for your positive review! We are pleased you are happy with the service you received from the ESSLAB team.
Great company to work with
Great company to work with. They have a brilliant customer service, dealing with the queries and purchases quickly and effectively.
11. oktober 2024
Svar fra ESSLAB
Thank you for your kind words! We are thrilled you are pleased with the service you received from the ESSLAB team. We appreciate your business and look forward to working with you again in the near future 😊
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.