Just went into the shop to buy a chain as mine broke. The staff member couldn't have been more helpful. Excellent service, I will be back. Thank you.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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iv been purchasing items in the 'bentalls kingston ' for many years , i love the choice , the prices are amazing ! my last purchase was on friday 12th july -24 i must give praise to a very polit... Vis mer
I ordered silver jewellery from Essential Jewellers on 6th September which was a gift for a friend. I have not received the packet till today. I emailed their customer service and they replied back bu... Vis mer
I had ordered some earrings online for a friend, however the order had a little hiccup going through. Upon contacting Essentials, the agents, Alex, was more than helpful in resolving my query. I felt... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Essential, PO Box 636, SO23 3LT, Winchester, Storbritannia
- sales@essentialjewellery.com
- essentialjewellers.com
4,2
Bra
27 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Amazing experience…
Had an amazing experience using this company. Ordered the wrong size necklace, contacted customer services and by the next day they replaced my necklace with the correct size. Would recommend this company and I would definately use them again!
2. september 2023
Anmeldelse skrevet uten oppfordring
Super helpful service over email
Super helpful service over email with salesessentialjewellers.com - I'd placed my order in the morning and asked to add an item to it the same afternoon. Alex was very responsive and let me place another order with refunded shipping and ensured my two orders come in the same box. Thank you so much!
11. januar 2023
Anmeldelse skrevet uten oppfordring
Lovely service
Having purchased early Christmas presents in store, I had forgotten about gift boxes. Due to the store being out of town, I decided to contact Essential Jelewery online. Jacqui was very helpful in advising what size boxes I would need, and had them delivered for Christmas. After a lovely experience I would definitely recommend Essential.
13. desember 2022
Anmeldelse skrevet uten oppfordring
Best customer service…
Best customer service I have ever received. Had trouble with getting the right size ring for my finger however Alex kept me fully informed with the progress on tracking down the right size to posting it to me and updating me on its arrival.
I can’t recommend Essentials highly enough and not to forget the most beautiful and exquisite quality of jewellery too.
6. oktober 2021
Anmeldelse skrevet uten oppfordring
Gorgeous bracelet & super fast delivery
Gorgeous bracelet with super fast delivery. Great customer service too - Sarah was very helpful when I asked for a gift message to be added. Will definitely be ordering more soon. Thank You!
10. februar 2021
Anmeldelse skrevet uten oppfordring
Amazing service!
Delivery was really fast, my rings arrived in 2 days with free delivery - and they are really good quality.
I sent some rings back for a refund and some for an exchange, and when I contacted customer service in regards to this, Lydia was extremely helpful and sent me my refund within the day.
31. desember 2020
Anmeldelse skrevet uten oppfordring
Essential Jewellers online delivery is not trustworthy
I ordered silver jewellery from Essential Jewellers on 6th September which was a gift for a friend. I have not received the packet till today. I emailed their customer service and they replied back but they could not track the packet and never responded after that. I paid extra £4 for delivery while ordering but that Royal mail delivery is not traceable. In store they do not respond as they are not responsible for online deliveries. I am not sure how to go ahead to get refund .
18. september 2020
Anmeldelse skrevet uten oppfordring
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