I was trying to find a shirt that I'd seen in a local shop in a size small. I emailed Essential Designs, who got back to me straight away to say they would try and find the item in my size. They manag... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Outstanding service and beautiful quality products. I bought a block printed kimono robe and pyjamas and they are beautifully made and lovely quantity. The package arrived quickly and well packaged in... Vis mer
I always wanted to have a fixed corner for my daily meditation and essential designs has helped me choose a bright and beautiful meditation cushion to create it. It just adds magic to my now preciou... Vis mer
Selskapet har svart
The robe I ordered is wonderful, with a beautiful pattern. It arrived beautifully wrapped and inside a matching pouch, that made unpacking it such a joy. With a handwritten card and care details, it... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
At Essential Designs London, we try to bring the spirit of traditional India into Home Furnishings which keep the handcrafted magic alive but are affordable to everyone to appreciate in their homes. Our products range from up north Kashmir to Western India Rajasthan & Gujarat! We specialise in Kantha bedspreads throws, winter blankets, winter wraps, textile wall decor, sustainable upcycled Silk Kimonos, cushion covers, meditation cushions, handloom rugs, floor cushions. Our company founded in 2008 was a creative edge for Minnie who specialises in Hr & Accounting. The textile enthusiast who was feeling lack of any creative outlet, started small, as it was a tough journey for a person to manage all the ends from production to sales. In 2016, Devika joined as a co-partner to add some vibrancy to the collection. Since 2016, we both manage different ends of the work. We travel thrice a year to India to work closely with artisans. This also allows us to ensure quality standards and also explore all that is new and upcoming. We sit down personally with artisans ensure all the collection is quality checked before reaching the UK. Different artisans are based across Rajasthan in western India. We travel locally spending time at different units, especially the ones in Barmer and Jaipur. Other times of the year we have to rely upon technology which has certainly made it easier to connect with artisans and their specialities. Together, they bring the hard work of the artisans to fruition by making sure that the artisans are fairly paid and have ethical working atmosphere and standards. Our Love for unique Bohemian Spirit can be widely seen in the elements of the products from the collection. We recently launched a limited Clothing segment from up-cycled Sarees to reduce landfills and give way to Slow fashion! We also recently launched the Kashmir segment after coming across a very versatile artisan based in Srinagar. We aim to keep alive the vibe of India world-over and show how our diversity still unites us!
Kontaktopplysninger
Unit 2.23 International House, 1110 Great West Road, Brentford, Storbritannia
- 03330907011
- essentialdesignslondon@gmail.com
- essentialdesignslondon.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Outstanding service
I was trying to find a shirt that I'd seen in a local shop in a size small. I emailed Essential Designs, who got back to me straight away to say they would try and find the item in my size. They managed to find in very quickly and posted it to me the next day. I received it this morning, beautifully packaged and including a card with information about the company. All their products are handmade in a small batch, so I don't think (at least, I hope!) I'll see anyone else wearing the same shirt!
Really beautiful fabrics
Really beautiful fabrics, bought two kimonos in recycled silk and they're just lovely, glamorous without being fussy. Came in pretty pouches and a free silk headband thrown, which I wear for doing my make-up. Highly recommend.
This is the most wonderful company and…
This is the most wonderful company and went above and beyond to help with my beautiful velvet robe, they altered it with no truble at all. My sister has one too.
Thank you so much!
A very beautiful and ethically sourced product
Very prompt delivery and a very beautiful product!
All paper and cardboard packaging, a green and ethical company.. Feels very good to shop with !
Very good experience indeed!
Excellent product quality, speedy delivery, emails answered readily. I'll definitely buy from them again!
Not a transparent company
Not transparent company. Advertise as silk but it's just reyon material.
I returned my product to them and they are refusing to reply to emails or refund the return
I will be looking at trading standards and/or ombudsmen to get involved
Please don't use this company. They need to invest in better customer service and accurate marketing
Ordered item 22nd November
Ordered item 22nd November, full payment made that day. Received a receipt and then ... nothing.
Chased on 12th and 13th December. Received a reply saying they would look into it and get back to me in "a few hours".
Nothing.
Chased again .... nothing.
Asked for a refund.
Nothing.
Left a scathing review 20th December, informed them I was pursuing a PayPal refund ... instant response but still can't tell me if item has been despatched.
great product and speedy delivery
Beautiful clothing
Beautiful clothing. Very attentive customer care and follow-up. Delivery was prompt as expected.
Appalling Customer Service
Sent two emails and a message via website. Not even the courtesy of a reply. All I wanted to know was whether the returns period is extended to cover Christmas. Have sent the item back (at my expense) without even unwrapping.
I love my dressing gown
I love my dressing gown. I use any excuse tonputnitnon. It looks smart, sophisticated and the material is amazing. It arrived quickly and wrapped well. I would definitely buy from them again!
Lovely product, poor logistics!
First things first - the product is very nice. I would certainly order from here again.
However, I paid extra for express delivery, and nearly a week later had received no confirmation of dispatch. So I emailed to make sure there hadn't been a problem.
I received no reply whatsoever, other than - half an hour after sending my email - a confirmation from the shipping company saying the delivery had finally been scheduled. I can only imagine that my email served as a reminder that my order hadn't been processed and that it was then promptly sent, but the lack of any communication is pretty disappointing.
Quickly ushering the order out the door after realising it's a week late doesn't somehow make it acceptable to charge extra for express delivery and then take nearly a week to send it.
Lovely dressing gown
Lovely dressing gown, beautifully made. Fast despatch, thank you.
Highly recommended
I bought a purple paisley boho-type dress and am really pleased with it. The colours are beautiful, the sewing excellent, beautifully packaged and great delivery. I recommend this company!
Beautiful garment
Really pleased with my purchase…
Really pleased with my purchase recommended by a friend who had bought 3 robes so got one for myself lovely colour and well made will use this website again
arrive really quickly is as described…
arrive really quickly is as described and a good product.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








