Got moved over when they took over Voodoo. Very slow website that keeps crashing and poor customer services. No replies to emails. Will use up credit and move elsewhere.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We have been using Esendex at St Brendan's Sixth Form College for our SMS messaging for over 6 years now, Esendex Messaging is and has always been instantaneous, We get notified when our messages a... Vis mer
Selskapet har svart
was moved to Esendex when they bought VooDoo SMS. the interface is clunky. either having to insert phone nos 1 at a time or via CSV. import. for the last few days the website has failed to load the se... Vis mer
We have been working for 15 years with Esendex France with great satisfaction. I am writing this comment now because they just contacted us to inform us about a non legitimate traffic with Algeria, du... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Esendex offers the most reliable and secure business SMS solutions available, delivered via our easy to use online platform, email-to-SMS, or our feature-rich API. With thousands of customers all over the world, we know how to make business communication better.
Skrevet av virksomheten
Kontaktopplysninger
20, Wollaton Street, NG1 5FW, Nottingham, Storbritannia
- 0345 356 5758
- sales@esendex.com
- esendex.co.uk
3,3
Middels
223 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really great service
Really great service. I was completely new to this type of marketing and was helped greatly by Stephan. We are sitting watching the appointments roll in. Thanks again.
13. juni 2020
Anmeldelse skrevet uten oppfordring
Great services!
30. april 2020
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service - seamless with no problems
29. april 2020
Anmeldelse skrevet uten oppfordring
Great communication and got back to me…
Great communication and got back to me straight away
28. april 2020
Anmeldelse skrevet uten oppfordring
Very easy to use platform and suited…
Very easy to use platform and suited our needs.
28. april 2020
Anmeldelse skrevet uten oppfordring
After buying 1000 credits my account…
After buying 1000 credits my account was held as a free trial and I was locked out and prevented from using the credits when I needed to until I spoke to customer services the next day....
27. april 2020
Anmeldelse skrevet uten oppfordring
Reliable service
Reliable service ! customer care has been good so far too
27. april 2020
Anmeldelse skrevet uten oppfordring
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Do not use absolute rubbish waste of…
Do not use absolute rubbish waste of time. Spent nearly £1300 bought 22000 credits wanted to send my text messages at 3PM, everything was perfect until they decided to block my account due to me buying bulk for my business. Absolute sham, spoke to about 6 different people and they all asked me the same questions over and over again. Please send your company details, I gave you my company details when you made me the account. Even so why did you happily sell me the credits after. Sham go elsewhere.
25. februar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Esendex
Hi Rahat, as we provide a telecoms service we have to validate new customers to ensure the service is being used for compliant business use. The initial activity was flagged automatically by the system as suspicious. I appreciate that this has been frustrating but once resolved your account was unblocked and you are able to send via Esendex in the future.
We got 2000 new messages and have not…
We got 2000 new messages and have not been able to activate them as none of the links we have been sent allow us to create a password that works.
We already had an account with you and thought the newer bundle would be added to that account which would have made more sense to us and saved us the trouble of again activating the SMS via Socrates.This is a busy GP practice and we have limited time to deal with technical issues
We are still awaiting it to be resolved. However all the agents we dealt with were very pleasant.
regards
Mary
20. februar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Esendex
Thank you for leaving a review, Mary. We're sorry you've had an inconvenient experience. I passed your comments on to the team and I believe someone has been in touch and resolved this issue. Thank you for getting in touch.
Like return message option
20. februar 2020
Anmeldelse skrevet uten oppfordring
Problems with phone system in UK office
Problems with phone system in UK office
Once connected good service
20. februar 2020
Anmeldelse skrevet uten oppfordring
Very good provider
Very good provider, wouldn't go anywhere else.
20. januar 2020
Anmeldelse skrevet uten oppfordring
Great
Great, saved me lots of time ringing customers and time waiting for them to ring me back. I can now let them know their orders are ready efficiently
Thank you Esendex WowWee.ie
19. desember 2019
Anmeldelse skrevet uten oppfordring
Excellent service and support
Excellent service and support. All matters handled in very timely manner. Very Pleased.
21. november 2019
Anmeldelse skrevet uten oppfordring
Geart Service
Great company to deal with. Service first class.
21. november 2019
Anmeldelse skrevet uten oppfordring
Your Customer Service team
Your Customer Service team, don't appear to want to talk to your customers, playing email ping pong is not Customer Service.
I want to talk to someone my office number is 0121 423 1000
Regards
David Ellerton
14. november 2019
Anmeldelse skrevet uten oppfordring
Svar fra Esendex
Hi David, we're sorry your expectations have not been met. I can see that the team have been in contact but I've passed your comments on to them. They are looking into your enquiry and will get in touch with you with the outcomes soon.
Brillant service
Brillant service, we have been using the service for years and are very very pleased. highly recommended!
24. oktober 2019
Anmeldelse skrevet uten oppfordring
Our experience with Esendex has been…
Our experience with Esendex has been all very positive.
The system works seamlessly and has increased our engagement with participants, whilst also allowing us to collate feedback in a manner which meets the needs of our funding partners.
The support from the staff at Esendex has been first class.
4. oktober 2019
Anmeldelse skrevet uten oppfordring
Very Professional
3. oktober 2019
Anmeldelse skrevet uten oppfordring
Just started using this yesterday and…
Just started using this yesterday and very happy with same.
3. oktober 2019
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.