The stools we ordered are beautiful and sit well with some vintage Ercol we already had. The delivery by Royal Mail worked well and much quicker than expected.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Beautiful furniture. Looked at a lot of other brands and were disappointed with the quality, we didn’t think we could afford Ercol. However, bought three items from their outlet page and are delighted... Vis mer
Selskapet har svart
An excellent sofa delivered from the Ercol Outlet shop. Due to it being a larger sofa than I'd had previously, it was quite a challenging delivery having to go around a corner in the hallway (one ha... Vis mer
Selskapet har svart
Delivery was quite slow considering it was an item ftom the outlet. The items was perfect and well wrapped. The delivery men were excellent. However the delivery lorry was large enough that they coul... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om ercol Furniture
Skrevet av virksomheten
View all Collections
Living Room Furniture
Dining Room Furniture
Bedroom Furniture
Home Office Furniture
ercol, was established over 100 years ago in 1920 by Italian designer Lucian R Ercolani in High Wycombe. The ercol office, showroom and factory moved to its current location in Princes Risborough, Buckinghamshire in 2002. Design has always been at the heart of ercol. Our furniture designs for dining, living and bedroom constantly evolve to reflect how we live today. We have a talented In-house design team and furniture technicians, to create and develop our designs, we also collaborate with external UK designers to create unique pieces all of which are made with integrity and fit for purpose.
Kontaktopplysninger
Summerleys Road, HP27 9PZ, Princes Risborough, Storbritannia
- 01844-271800
- customer.care@ercol.com
- ercol.com
4,7
Enestående
1k anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent Marino chair
I bought an Ercol Marino chair in OA finish with green cushions from the Outlet. It’s lovely. I had to wait several weeks for delivery, the delivery cost was very reasonable, and the staff were very helpful and pleasant. Ercol make extremely good furniture.
6. februar 2026
Svar fra ercol Furniture
We are thrilled to hear you had a good experience when ordering from ercol’s Outlet. Enjoy your Marino chair!
Kind regards,
The ercol Team
Helpful and polite staff delivered and…
Helpful and polite staff delivered and put up bed. No fuss or damage despite tricky stairs.
30. januar 2026
Svar fra ercol Furniture
That is great to hear! We are glad our delivery partners were efficient.
Kind regards,
The ercol Team
Svar fra ercol Furniture
We are so pleased to hear that.
Kind regards,
The ercol Team
Dining room chair
The chair we bought is very well made and is exactly as advertised on your website and totally meets our requirements
6. februar 2026
Svar fra ercol Furniture
It is lovely to hear that the process was smooth when ordering your ercol furniture.
Kind regards,
The ercol Team
Prompt and courteous service from the…
Prompt and courteous service from the helpful staff, excellent quality product
5. februar 2026
Svar fra ercol Furniture
That is great to hear.
Kind regards,
The ercol Team
Happy with our Ercol Stool
Very happy with the stool, looks good, comfortable and good height for counter top. Delivery earlier than expected. Item well packaged.
Nice quality item as I’d expect from Ercol. Great price in the winter sale.
Would have been useful to see delivery charge earlier in the ordering process
30. januar 2026
Svar fra ercol Furniture
We are pleased to hear you are happy with your ercol furniture and have had a good service from our delivery partners.
Kind regards,
The ercol Team
It’s hard to beat the quality of Ercol…
It’s hard to beat the quality of Ercol products their attention to detail and quality of workmanship is second to none - I expect my furniture to last a lifetime! For a bargain its definitely worth checking out the outlet site too
2. februar 2026
Svar fra ercol Furniture
Thank you, we pride ourselves in the craftmanship of our furniture. Enjoy your ercol furniture!
Kind regards,
The ercol Team
Will use again
Good contact to arrange delivery
Prompt and helpful experience
Respectful delivery
3. februar 2026
Svar fra ercol Furniture
It is great to hear that you had a good experience with our delivery partners.
Kind regards,
The ercol Team
Tables well packed and arrived soon…
Tables well packed and arrived soon after ordering. Quality workmanship as usual.
2. februar 2026
Svar fra ercol Furniture
It is great to hear that you had a good experience ordering from ercol. Enjoy using your ercol Table!
Kind regards,
The ercol Team
Bought a seconds sofa from their…
Bought a seconds sofa from their factory. Supposedly new.
Delivery guys attended and were helpful and polite. They even parked their lorry away from the drive in case of any damage.
17. september 2025
Svar fra ercol Furniture
Thank you for your review, we will pass on your feedback to our delivery partners. Enjoy your ercol furniture!
Kind regards,
The ercol Team
Love Ercol furniture and excellent …
Love Ercol furniture and excellent customer service. Pleased to see at least some of the furniture in made in the uk again
25. desember 2025
Svar fra ercol Furniture
Thank you for your positive feedback. It is always nice to hear about a positive experience. Enjoy your ercol furniture!
Kind regards,
The ercol Team
Nice bed, delivery was a chore!
Took some time getting the bed and would have appreciated a bit more proactivity from you / delivery team but happy with my new bed.
12. januar 2026
Svar fra ercol Furniture
Thank you for your feedback. We are sorry to hear about your experience with our delivery agents and will pass your feedback on to the appropriate department.
Kind regards,
The ercol Team
Not great on identifying when a…
Not great on identifying when a purchase would be delivered but the delivery driver was excellent. The purchase was lovely.
26. januar 2026
Svar fra ercol Furniture
Thank you for your review. We will bring this up with our delivery partners. Enjoy your ercol Furniture.
Kind regards,
The ercol Team
Lovely furniture
Lovely furniture, made in England. Well protected using sustainable cardboard packaging and delivered to my home with care. I am really impressed with Ercol Outlet, as a first time purchaser.
15. januar 2026
Svar fra ercol Furniture
Thank you for your positive review on the service that you received from us along with the delivery & packaging. We hope you enjoy using your ercol furniture!
Kind Regards,
The ercol Team
Svar fra ercol Furniture
Thank you for your positive review!
Kind regards,
The ercol Team
Great product.Shame about the delivery
Product is excellent and just as condition just as described on the website.
Our only caveat is that the company estimated the delivery time as one month with early advice of the actual delivery date. That was fine with us.
In fact the chairs arrived within just one week with no notification of the delivery. Parcelforce just turned up at the door with four large, beautifully packaged chairs
27. januar 2026
Svar fra ercol Furniture
It's great to hear how pleased you are with the purchase of your ercol chairs and how easy you found the ordering process. We are sorry to hear about your experience with our delivery agents and will pass your feedback on to the appropriate department.
Kind regards,
The ercol Team
Beautiful quality piece of furniture
We ordered an item from the outlet shop, a lovely small oak sideboard, that fits our space perfectly. It’s beautifully made and I know will last a lifetime. The service and delivery were faultless too.
23. januar 2026
Svar fra ercol Furniture
Thank you for your positive review, we are glad to hear that you had a good experience ordering your sideboard from ercol’s Outlet. It is great to hear your appreciation for our design and manufacture of ercol furniture.
Kind regards,
The ercol Team
Svar fra ercol Furniture
We are so pleased to hear that!
Kind regards,
The ercol Team
Prompt service and a fabulous bed
22. januar 2026
Svar fra ercol Furniture
That is great to hear.
Kind regards,
The ercol Team
Friendly
Friendly, prompt and professional install team. Very very happy with their service.
21. januar 2026
Svar fra ercol Furniture
It is great to hear that you had a good experience with our delivery partners.
Kind regards,
The ercol Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.