Equisafety Anmeldelser 

I used to be a pink girl but due to a packing error am now a red convert! It really is striking!!

Item arrived without any labels on it, so difficult to know if new and authentic product. Also in the wrong box with an incorrect label. When asking for clarification it took weeks, to get a response. I appreciate they apologised for a late response but I needed to know in a timely fashion as it was a gift.

Excellent product and good price on offer. Was expecting free boots but was told they didn’t apply even though the website said they did.

Brilliant customer service friendly and quick to answer my queries Very quick to despatch my order Along with the added surprise of lovely flowery parcel bag Just perfect ❤️

Nice Waistcoat and Lightweight Waterproof Hi Vis Jacket, there was a little issue with letter "A" in Equisafety label on Jacket, the owner solved this problem very well, quality is high, I am satisfied, very usefull item for bicycle riding. There was very fast international tracked shipping via Royal Mail 👑🇬🇧👑

Great company to do business with, quick delivery, great customer service, bought a few items from them now, fully recommend Equisafety. Love the 10mph law air waistcoat, plus free gift horse leg boots

Nicky was an absolute joy to deal with and super helpful with my order which was in very short supply across the country.

Great quality hi-viz and delivered super quickly.

Incredibile quality and amazing customer service.

I love their products

Ordered a Hi Viz vest to be picked up at the store but was delivered to my address. The vest is a great fit and looks smart.

I made an error with an order & Nicky was super helpful in sorting it out on my behalf. I have always been pleased with purchases from Equisafety & would definitely recommend.

I had previously purchased an Equisafety Polite hi vi vest. Absolutely loved it. Such good quality and features that I wanted. Unfortunately, the chequered strap on the back started to come adrift. I could not find the receipt hence couldn't even say for definite when I purchased it. I telephoned Equisafety and they were so helpful. (I had already sent an email showing the fault). Nicky immediately stated that she would send out a replacement and apologised. I really do appreciate good customer service. 5 Stars. Thank you.

I purchased a helmet which was listed as in stock on their website. After waiting several weeks for delivery I reached out and was informed the hat was not in stock and it was a special order. I agreed to wait the 6 weeks for delivery. 6 weeks then came and went and when I followed up I was informed this was due to a delay with Charles Owen. Confused as this hat was manufactured by Champion i replied and they assured me it would ship in a week. I figured I had waited so long I could wait another week. A week came and went and more excuses from Equisafety. I received a tracking notice from Equisafety and the delivery confirmation was to their address! At this point it’s clear I’ve been scammed out of my money. I requested a refund but none was sent—luckily I paid through PayPal so opened a case. PayPal found in my favor and ultimately I was refunded no thanks to Equisafety who had my money for 5 months. An absolute scam of a company who lied and did not provide clear communication. They cited this website as proof they are a reliable company, so I shall use this platform to share that they are absolutely NOT trustworthy. BUYER BEWARE!

Great product! Bought a few pieces. Nicky is a gem, and ensured I got my order as soon as yesterday!

I'd love it if they diversified the colors (for the men's range) and considered personalising the message at the back.

Fantastic customer service and fantastic products. After being let down by another company I went to equisafety for my hi viz products.
If I need anything in the future this will be the first place that I will look to buy. Thankyou Equisafety 😃

I ordered 2 Equisafety waistcoats but only received 1 of them. I emailed on 12/04 explaining this and received a reply from Edward on 15/04 saying he would look into this. I tried calling the number no answer but left a voicemail message today and had no call back.

19/6/2025 - update changed my review from one star
Nicky contacted me and apologised for the problems with the poor service I had received. She has been in contact regularly to make sure my order came and I received it. She has made it right by sending the missing waistcoat and refunding my postage and has also send us two hat bands which we are very happy with - thank you for sorting out the problem, great products, very happy and would reorder in the future with equisafety. thank you Debbie

I bought a hi viz 'polite' waistcoat for riding my motorbike. Ordering was easy, delivery was quicker than expected and the product is amazing. Really well made, will last a long time and I've been told I do resemble a police bike at a glance. I've noticed a difference with cars on the road keeping their distance more.

Extremely helpful assistance locating a pink bike vest XL and sending to me in Australia. Great gear. Looks fantastic. Most importantly I'm sure drivers pass with a wider girth. Mission accomplished. Safer riding!

Great customer service following earlier disappointment, will definitely look to use them again!