Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

All aspects of this transaction met my high standards, which makes me a happy camper, just about to buy number 2.

Vurdert til 5 av 5 stjerner

maart 2026 besteld: 4x campinglamp inclusief 1 gratis draaitasje/case -- de 4 lampen werden rond de aangegeven tijd bezorgd. Product is als omschreven en voldoet aan alle verwachtingen. Blij... Vis mer

Vurdert til 5 av 5 stjerner

I have a few of these now and really can’t fault them, really looking forward to upgrading to the Solar version next👍

Vurdert til 1 av 5 stjerner

I ordered a product from Equipery on 26December. I have not had any confirmation of order to date, despite sending them a request on 3 occasions. My bank confirms that they have taken payment for th... Vis mer

Selskapet har svart


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

24 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 57 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent

Great company to work with, very responsive to emails and very good customer service.

19. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered camping light

Ordered camping light, still haven't received it. Contacted via email, still waiting for reply

16. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Equipery

Svar fra Equipery

Hi Steve,

Your parcel was delivered with a slight delay. We apologise that we informed you late, but due to a high volume of messages, our response time was unfortunately longer than usual.

However, during this time, you accused our business of being a scam in several places and left negative comments about us publicly. You also said that you would remove the misleading review once the situation was clarified, but unfortunately this review is still here.

Your order was shipped and delivered. The tracking number is here and can be checked directly:

https://t.17track.net/en#nums=WNBAA0454497754YQ3

This review does not reflect the actual situation, as the order was not ignored or lost — it was simply delayed.

Kind regards,
Equipery

Vurdert til 5 av 5 stjerner

campinglamp van Equipery

maart 2026
besteld: 4x campinglamp inclusief 1 gratis draaitasje/case
--
de 4 lampen werden rond de aangegeven tijd bezorgd. Product is als omschreven en voldoet aan alle verwachtingen. Blij mee!
Maar helaas... de toegezegde gratis case voor 2 lampen was niet meegeleverd. Contact gezocht met Equipery en we kregen een sùper snelle reactie terug: excuses, de case zou direct worden nageleverd. En als compensatie voor het ongemak zou nog een extra case worden verzonden, zodat we 2 volledige set zouden hebben. Kijk, dat is nou nog eens meedenken met je klanten! Ook de 2 cases werden rond de aangegeven tijd bezorgd. Ook deze voldeden aan de verwachtingen.
We zijn onder de indruk van de reactiesnelheid en de servicegerichtheid van Equipery. Gaan we zeker nog eens een bestelling plaatsen.
Anja

2. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered camp lights over 3 weeks ago

Ordered camp lights over 3 weeks ago. Nothing received. Tracking number not working. Emailed 2 days ago and no response. Starting to think I’ve been scammed.

15. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Equipery

Svar fra Equipery

Hi,

Your order was not a scam and it was not ignored. There was only a delay due to a high volume of orders and messages at the time.

We also replied to your first email the next day. Unfortunately, shortly after that, this review was posted before the delivery process was fully completed.

Your parcel is in transit and the tracking can be checked here:

https://t.17track.net/en#nums=MP0081474413

We understand that delays can be frustrating, but this review does not reflect the actual situation. Your order was shipped and can be followed through the tracking link above.

Kind regards,
Equipery

Vurdert til 1 av 5 stjerner

Either crooks or totally incompetent

I ordered a product from Equipery on 26December. I have not had any confirmation of order to date, despite sending them a request on 3 occasions. My bank confirms that they have taken payment for this product.
I would never again deal with this company.

2. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Equipery

Svar fra Equipery

Hello Anthony,

We’re sorry to hear about your frustration and would like to clarify the situation.

Your order was placed on 26 December and dispatched the very next day (27 December). As stated clearly on our website, delivery takes 5–7 business days after dispatch, and your parcel is currently within the UK, expected to arrive within 1–2 business days.

The reason you did not receive order confirmation emails was due to a typographical error in the email address entered at checkout. Our system automatically sends confirmation and shipping emails for every order, and multiple emails were successfully sent — unfortunately to an incorrect address.

Once this was identified, we corrected the email immediately.

We always aim to provide transparent communication and timely delivery, and we’re confident your order will arrive shortly.

Kind regards,
Equipery Team

Vurdert til 2 av 5 stjerner

Received part of order after 3 weeks…

Received part of order after 3 weeks and still not delivered the two charge packs (for Christmas presents). Tracking comes up in Chinese so nothing reassuring there. I think I’ll avoid in future.

12. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til Equipery

Svar fra Equipery

Hi,

Thank you for your feedback, and we’re really sorry to hear about your experience — especially as the items were intended as Christmas gifts.

We’d genuinely like to resolve this for you as quickly as possible. Please contact us directly at info@equipery.com
with your order number so we can assist immediately.

If the missing charge packs are currently in stock, we can send them via our express shipping service. We offer guaranteed delivery within 1–3 business days, and we are confident this will arrive well before Christmas.

We truly apologise for the inconvenience caused during this busy holiday period and appreciate you bringing this to our attention. We look forward to resolving this for you promptly.

Kind regards,
Equipery Support

Vurdert til 5 av 5 stjerner

The perfect lamp for our trips!

We took this camping lamp on several trips over the summer and used it a lot and it worked without fault every time. It gave us bright light in the tent and around the campsite, and the different modes were great for both practical use and creating a cosy evening atmosphere. Charging with usb-c was so easy, and the battery lasted a long time after a full charge. I even used the power bank feature to charge my phone, which was very handy. The lamp is lightweight, waterproof, and arrived quickly. A really reliable piece of kit that made our summer camping so much easier! I only wish it had a strap so it could also be used as a headlight.

24. august 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv