Equifax Canada Anmeldelser 201

Équifax serait supposé nous aidé non? J'essaie de faire une contestation ça fait 5 fois... 4 fois en ligne que supposément y me manquait des documents c'est un créancier qui a rester apres une faillite.. seulement sur équifax par exemple

Les contestation en ligne tu peux juste mettre 3 documents donc rendu a 4eme fois je me suis dit c'est assez... j'ai faite un beau dossier avec ma lettre de libération de faillite, ma liste de créancier, mes photocopies de mes piece d'identité preuve d'adresse pis la preuve que le compte en question est fermé... j'envoie sa par la poste dans une bel enveloppe...

ONT MA ENCORE REFUSÉ? CEST QUOI VOUS VOULEZ QUE NOS PARENTS ACCOUCHE DANS VOS BUREAU POUR PROUVÉ QUE C'EST NOUS AUTRE? S'PAS UNE DEMANDE DE CRÉDIT DE 10 MILLION C'EST UNE CONTESTATION SUR UN COMPTE FERMER !!!!!! BANDE DE PAS BEN

C’est une honte! Cette compagnie n’a aucun scrupule. Je me suis abonné en ligne mais c’est impossible de résilier son abonnement en ligne, il faut téléphoner. J’ai attendu 2 heures en me faisant dire par le message enregistré que mon appel est important mais et j’ai dû endurer une musique horrible qui laisse penser qu’elle est fait exprès pour qu’on se tanne et qu’on raccroche. J’ai tenu bon et au bout de 2 heures, on m’a raccroché au nez. Tout est fait exprès pour éviter qu’on puisse annuler notre abonnement.

Hy there ,I need a help from you guys regarding my equifax credit repot. Those equifax guys giving me very hard time . It’s a kind of financial emergence for me , but these guys are not taking my problem as a seriously from last one week. They said I have I car loan and multiple cards but I never applied for car loan and cards . I went to buy a car from Honda they said you have multiple card and a car loan on equifax profile. But equifax guys told its our mistake and we will solve this in 24 hours .Now they are saying same thing from last one week that we will solve your problem in 24 hours.I don’t know when there 24 hour commitment come to an end .They are very unprofessional. I don’t understand from where they gather my wrong information and spoiled my credit profile.So please give me any solution if somebody have, I will be very thankful to you guys.
Thank you
Ajay karan singh

Advised to report death of family member to credit bureaus and what an ordeal that is proving to be. Not nice at a time when we’re grieving a great loss. Horrible service. These are the companies we trust with essential information?

I just cancelled my services. What I find strange is, I called last year to cancel because of the monthly charges of $26.20 and they offered me a discount to pay half price. Last month, because the offer for 1 year expired, I was charged $26.20 again. I just called again to cancel and now they offered the service to me for $5.00. It almost sounds like a scam if I had not been certain I got the phone number from the Equifax website. I cancelled my services.

I went to apply for a mortgage and the mortgage broker told me that someone else's name (ayalew) is appearing on my credit report and so are 2 addresses that do not belong to me. They claimed they fixed this in early June. But I checked in October and still the error is not fixed. This is very easy to fix but they are slow to improve and correct errors. This is waste of my time!!! dealing with this. This could have been fixed within 2 weeks, what they hell are they doing at equifax????????????

We got a mortgage for a home purchase but when they pulled my wife's credit history, it showed an unusual alias associated with her name and along with that a bunch of credit accounts that don't belong to her. The lender required as part of the mortgage instructions that the person behind the alias is one in the same as my wife - which it is not. After several calls to Equifax (customer service was good and empathized with our situation), they acknowledged there was a file mix-up but that the changes would not be resolved until well after our home's possession date! As such, our mortgage won't go through and therefore, will be out of our home plus all the financial setbacks with walking away from the deal (i.e. losing our deposit).

This has crippled and crushed our lives and dreams and are now scrambling for shelter.

Equifax scams people consistently. My husband and I have both tried to cancel our subscriptions multiple times and they still charge our cards! The only way to truly cancel is to ask my credit card company to not allow them to charge or to get a new credit card number. This is despicable especially coming from a company that basically dictates our value in society. Really hope TransUnion overtakes them.

Hi, This company is terrible. They will not let you close your account charge online and when you call its busy. they make you tell them 12 to 15 questions for security purposes and it is more important to them for the cancel then for your privacy. Do not take a monthly program with them ever!

I signed up for their premier service for 24.99 when I received my credit card statement there was an additional charge by them for 14.63 I called them and was told they didn't charge other than the 24.99 the following month after canceling I was charged 14.63 again this has happened for 7 months now. I have called every month been assured it would be looked into and refunded, and that no I don't have an account and yes my service was cancelled. I've sent them copies of my statements and spent countless hours on the phone with them and yet the billing continues. Avoid these scam artists at all costs and since they are privy to all our personal information they need to be government regulated. They offer to help prevent you from fraud while they commit it.

Please coach Andrew of consumer relation at 91877228800 not to use the word "miss" in talking to the customer, this is sounds very disrespectful, he can just say the name alone instead of adding "miss"

I discovered that Equifax lowered my credit score because I had issues with a credit card that i added my son as an authorized user on. i contacted them and the representative that attended to me was not only very rude, she also could not communicate properly with me. The score kept dipping for more than 6 months before I finally got my hands on Credit Restoration that was now able to remove the card for me after equifax and the bank said they were unable to do it. This guys are not for us, they are against us with all their actions.

Pire service à la clientèle pis les informations ne sont jamais à jour. Pour contester faut le faire en ligne mais même après avoir envoyé les documents 3 fois ils disent ne pas les avoir et nous font recommencer fac au final rien ne bouge.

If there was an award for worst company to deal with. Equifax would be the winner. I had a subscription and tried to cancel it.... There is no option on the website, no they make you phone them, and let you go through a gruelling set of questions to identify your identity and then they try to sell you the lower package. The poor guy on the other end, could hardly speak English and probably didn't understand half what he was saying. I literally had to yell at him, CANCEL and NO NO NO.
Never ever again. There are so many other options nowadays, and for free. And on top of that, the information in my credit report wasn't even correct.
Please avoid this company at all cost.

I tried to cancel an account. They try to make it as difficult as possible. Eventually spoke to a supervisor who was beyond rude. When I said I will not use their services anymore, he said "Glad to hear that!"

Do not use Equifax. The information they had was 3 years old and most of the reports were"temporary not available" for the whole month that we had a membership.

Une alerte dans mon dossier qui n’est totalement pas ma faute. Pour chancher cela sa prend 10 jours par courriel aucun moyen de la changer par téléphone avant dêtre répondu. J’ai fait tout ce qui est demandé et ma demande n’as toujours pas été accepté, aussi le service en ligne est bof.

Everyone in the office don't know what to do or assist the customer, I did a dispute for 10 yrs now that they are reporting someone under my husband name, it is impacting us every time we try to get a loan for something that person file is in our report and when they want a loan or any financial institution is pull there credit it is impacting my husband credit tooo. Equifax when they get a file they just look at the first name and apply the report on the wrong person and they don't care or even try to fix it when the original person call in said that it is not them. I have been trying for the past 10 years trying to remove this person name of my husband credit report we when to the office on Yonge St in person that did not resolve even in person is useless. We did dispute on line a couple time and it is still not resolve too what the hell do we need them for, to impact us as a consumers and a person or an idiot to let Equifax F*** every time. Every time you want a report you have to pay them for the service but why are we paying someone who don't know what the hell they are doing. Equifax is the most unprofessional office or enterprise in the world......

The call center workers not only don't speak english, but struggle to understand it as well. Not only are they agressive and belittling but they don't explain what they are doing with personal info.

This comopany needs to hire customer service reps whose first language is English. I had a very frustrating time understanding the accents of the agents on the phones. It appears the service is hired out to a place overseas because they don't want to pay Canadians a decent wage. They obviously do not speak English as a first language. After a long wait of over an hour the day before but never did make contact, the first agent I connected with today became impatient with me because I had to keep asking her to repeat herself. There were other issues that we could not resolve. She would not let me talk to a supervisor. She simply ignored my request. So I had to call back again. The next agent could not hear me at all and put me on hold. I gave up waiting and called again. Finally I got an agent who was a bit better but I had to agree to some questions not really understanding them because of her accent, but I was so frustrated I wanted the call completed. This is NOT good! This was a total of four calls. I would not deal with this company again and I would NEVER recommend it to anyone else simply because of the terribly frustrating time I had with customer service.

Emailed me saying that my plan is going to be canceled because my credit card is expiring. I was glad, because you can not cancel the plan yourself (they don't have a cancelation button and force you to call in). Instead of doing that, they kept charging my expired card for 2 years.